Organizational Management 1st Quarter (Quarterly)
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Questions and Answers

Which theory focuses on the human aspect of work and believes that a better understanding of human behavior can improve productivity?

  • Organizational Environment Theory
  • Discipline Theory
  • Behavioral Management Theory (correct)
  • Management Science Theory

    • Who created the Maslow's Hierarchy of Needs?

  • Douglas McGregor
  • Frederick Taylor
  • Elton Mayo
  • Abraham Maslow (correct)

    • Which need in Maslow's Hierarchy of Needs pertains to friendship, family, and sexual intimacy?

  • Safety Needs
  • Love and Belonging Needs (correct)
  • Physiological Needs
  • Esteem Needs

    • Which theory uses quantitative techniques in decision making and includes the application of statistics, optimization models, information models, and computer simulations?

    <p>Management Science Theory</p> Signup and view all the answers

    Which theory understands that an organization is part of a larger environment and is affected by social, technical, and economic factors?

    <p>Organizational Environment Theory</p> Signup and view all the answers

    According to the text, which theory focuses on the human aspect of work and believes that a better understanding of human behavior can improve productivity?

    <p>Behavioral Management Theory</p> Signup and view all the answers

    According to the text, which need in Maslow's Hierarchy of Needs pertains to confidence, achievement, and respect of others?

    <p>Esteem Needs</p> Signup and view all the answers

    According to the text, who created the Maslow's Hierarchy of Needs?

    <p>Abraham Maslow</p> Signup and view all the answers

    According to the text, which theory uses quantitative techniques in decision making and includes the application of statistics, optimization models, information models, and computer simulations?

    <p>Management Science Theory</p> Signup and view all the answers

    According to the text, which theory understands that an organization is part of a larger environment and is affected by social, technical, and economic factors?

    <p>Organizational Environment Theory</p> Signup and view all the answers

    According to the text, which theory focuses on the human aspect of work and believes that a better understanding of human behavior can improve productivity?

    <p>Behavioral Management Theory</p> Signup and view all the answers

    According to the text, which need in Maslow's Hierarchy of Needs pertains to confidence, achievement, and respect of others?

    <p>Esteem</p> Signup and view all the answers

    According to the text, which theory uses quantitative techniques in decision making and includes the application of statistics, optimization models, information models, and computer simulations?

    <p>Management Science Theory</p> Signup and view all the answers

    According to the text, which theory understands that an organization is part of a larger environment and is affected by social, technical, and economic factors?

    <p>Organizational Environment Theory</p> Signup and view all the answers

    According to the text, who created the Maslow's Hierarchy of Needs?

    <p>Abraham Maslow</p> Signup and view all the answers

    Which of the following is NOT one of the four functions of management?

    <p>Motivation</p> Signup and view all the answers

    According to Mintzberg, what are the three categories of managerial work?

    <p>Interpersonal roles, informational roles, decisional roles</p> Signup and view all the answers

    Which management skill involves the ability to see the 'big picture' and create ideas and plans for the future?

    <p>Conceptual skills</p> Signup and view all the answers

    Which management skill involves possessing specific knowledge and using different techniques to achieve goals?

    <p>Technical skills</p> Signup and view all the answers

    How many hats do managers 'wear' according to Mintzberg's categorization of managerial roles?

    <p>Ten hats</p> Signup and view all the answers

    Which of the following is NOT one of the four functions of management?

    <p>Motivation</p> Signup and view all the answers

    According to Mintzberg, what are the three categories of managerial work?

    <p>Interpersonal roles, informational roles, decisional roles</p> Signup and view all the answers

    Which management skill involves possessing specific knowledge and using different techniques to achieve goals?

    <p>Technical skills</p> Signup and view all the answers

    What is the purpose of motivation in management?

    <p>To inspire, stimulate, or encourage subordinates to work</p> Signup and view all the answers

    What is the role of communication in management?

    <p>To pass information from one person to another</p> Signup and view all the answers

    According to Henry Mintzberg, a manager's work is divided into three categories. Which of the following is NOT one of those categories?

    <p>Technical roles</p> Signup and view all the answers

    Which of the following is NOT a management skill mentioned in the text?

    <p>Negotiation skills</p> Signup and view all the answers

    Motivation in management can be achieved through various means. Which of the following is NOT mentioned as a means of motivation in the text?

    <p>Hierarchical incentives</p> Signup and view all the answers

    What is the purpose of controlling in management?

    <p>To measure and correct performance activities</p> Signup and view all the answers

    Which of the following is NOT one of the four functions of management mentioned in the text?

    <p>Motivation</p> Signup and view all the answers

    Which of the following refers to legal limitations on the quantity of particular products that can enter a country during a particular time period?

    <p>Quotas</p> Signup and view all the answers

    What are limitations on exchanging the home country currency for foreign currencies called?

    <p>Exchange control</p> Signup and view all the answers

    Which of the following refers to requirements that a certain percentage of finished goods be made of parts produced in the importing countries?

    <p>Local content laws</p> Signup and view all the answers

    What are special tax incentives that encourage the production of goods for export rather than domestic consumption called?

    <p>Subsidies</p> Signup and view all the answers

    Which of the following refers to international agreements to stabilize the prices of food or raw materials?

    <p>Commodity agreement</p> Signup and view all the answers

    Which of the following refers to legal limitations on the quantity of particular products that can enter a country during a particular time period?

    <p>Quotas</p> Signup and view all the answers

    Which of the following refers to limitations on exchanging the home country currency for foreign currencies?

    <p>Exchange control</p> Signup and view all the answers

    Which of the following refers to requirements that a certain percentage of finished goods be made of parts produced in the importing countries?

    <p>Local content laws</p> Signup and view all the answers

    Which of the following refers to special tax incentives that encourage the production of goods for export rather than domestic consumption?

    <p>Subsidies</p> Signup and view all the answers

    Which of the following refers to international agreements to stabilize the prices of food or raw materials rather than allowing free-market price competition?

    <p>Commodity agreement and producers' cartels</p> Signup and view all the answers

    Which of the following refers to taxes imposed on imported products?

    <p>Tariffs</p> Signup and view all the answers

    Which of the following refers to legal limitations on the quantity of particular products that can enter a country during a particular time period?

    <p>Quotas</p> Signup and view all the answers

    Which of the following refers to health and safety law, customs inspection procedures, and regulation affecting minimum pricing of foreign-made goods?

    <p>Administrative measures</p> Signup and view all the answers

    Which of the following refers to limitations on exchanging the home country currency for foreign currencies?

    <p>Exchange control</p> Signup and view all the answers

    Which of the following refers to requirements that a certain percentage of finished goods be made of parts produced in the importing countries?

    <p>Local content laws</p> Signup and view all the answers

    Which of the following is a disadvantage of unlimited liability for a business owner?

    <p>Limitations of financial resources to the owner's personal funds</p> Signup and view all the answers

    What does SWOT stand for in business analysis?

    <p>Strengths, Weaknesses, Opportunities, and Threats</p> Signup and view all the answers

    What does PESTLE stand for in business analysis?

    <p>Political, Economic, Social, Technological, Legal, and Environmental</p> Signup and view all the answers

    What is the purpose of a SWOT analysis?

    <p>To analyze the business environment from different angles</p> Signup and view all the answers

    What is one advantage of larger-scale production?

    <p>Economies of larger-scale production</p> Signup and view all the answers

    Which one of these is a disadvantage of unlimited liability for a business owner?

    <p>The owner has to assume all losses and liabilities</p> Signup and view all the answers

    What does the P in PESTLE analysis stand for?

    <p>Political</p> Signup and view all the answers

    What does SWOT analysis stand for?

    <p>Strengths, Weaknesses, Opportunities, Threats</p> Signup and view all the answers

    Which theory focuses on the human aspect of work and believes that a better understanding of human behavior can improve productivity?

    <p>Human Relations Theory</p> Signup and view all the answers

    What is the role of communication in management?

    <p>To convey information and instructions</p> Signup and view all the answers

    Which one of these is a disadvantage of unlimited liability?

    <p>Limited financial resources</p> Signup and view all the answers

    What does SWOT stand for?

    <p>Strengths, Weaknesses, Opportunities, Threats</p> Signup and view all the answers

    What does PESTLE stand for?

    <p>Political, Economic, Social, Technological, Legal, Environmental</p> Signup and view all the answers

    What is the purpose of a SWOT analysis?

    <p>To assess strengths, weaknesses, opportunities, and threats of a business</p> Signup and view all the answers

    What is one advantage of larger-scale production?

    <p>Economies of larger-scale production</p> Signup and view all the answers

    Which of the following is NOT one of the general approaches to formal planning mentioned in the text?

    <p>Middle-out approach</p> Signup and view all the answers

    Which type of plan specifically focuses on specific deadlines, timetables, budget, resources, and the person responsible for the project?

    <p>Tactical plan</p> Signup and view all the answers

    Which type of plan describes the day-to-day running of the company?

    <p>Operational plan</p> Signup and view all the answers

    Which of the following is NOT an example of a single use plan mentioned in the text?

    <p>Policy</p> Signup and view all the answers

    What is the purpose of planning according to the text?

    <p>To establish goals and define methods to achieve them</p> Signup and view all the answers

    Which approach to formal planning involves the formulation of a plan initiated by various units or divisions of an organization and then passed upward for aggregation at the corporate level?

    <p>Bottom-up approach</p> Signup and view all the answers

    Which type of plan describes the tactics the organization plans to use to achieve the ambition outlined in the strategic plan?

    <p>Tactical plan</p> Signup and view all the answers

    Which component of a strategic plan describes how the company wants to be known and how it wants to inspire the world?

    <p>Values</p> Signup and view all the answers

    Which type of plan describes the day-to-day running of the company?

    <p>Operational plan</p> Signup and view all the answers

    Which type of plan is created for events/activities with a single occurrence, such as sales rallies, marketing campaigns, and recruitment drives?

    <p>Single-use plan</p> Signup and view all the answers

    Which of the following is NOT a type of plan discussed in the text?

    <p>Financial Plan</p> Signup and view all the answers

    What is the main focus of a strategic plan?

    <p>Setting broad objectives and mission statements</p> Signup and view all the answers

    Which approach to formal planning involves the formulation of a plan initiated by various units or divisions of an organization?

    <p>Bottom-up approach</p> Signup and view all the answers

    What is the timeframe typically associated with a strategic plan?

    <p>5 years</p> Signup and view all the answers

    What is the purpose of an operational plan?

    <p>Describing the day-to-day running of the company</p> Signup and view all the answers

    What is the purpose of a Gantt chart?

    <p>To schedule and budget project plans</p> Signup and view all the answers

    What is the main function of a fishbone diagram?

    <p>To map an entire operation</p> Signup and view all the answers

    What is the first step in the decision-making process according to the text?

    <p>Identify the problem</p> Signup and view all the answers

    What is the highest management level in an organization according to the text?

    <p>Top-level managers</p> Signup and view all the answers

    What is the main role of a manager according to the text?

    <p>To come up with sound decisions</p> Signup and view all the answers

    Which of the following is a planning tool and technique mentioned in the text?

    <p>SWOT analysis</p> Signup and view all the answers

    What is the purpose of a Gantt chart according to the text?

    <p>To schedule and budget project plans</p> Signup and view all the answers

    Which management level is responsible for making strategic decisions?

    <p>Top-level managers</p> Signup and view all the answers

    What is the first step in the decision-making process mentioned in the text?

    <p>Identify the problem</p> Signup and view all the answers

    What is the purpose of a fishbone diagram according to the text?

    <p>To identify the potential causes of a problem</p> Signup and view all the answers

    What is the purpose of a strategic plan according to the text?

    <p>To provide a high-level overview of the entire business, its Vision, Mission, Corporate objectives, and Values</p> Signup and view all the answers

    What is the main focus of an operational plan according to the text?

    <p>To describe the day-to-day running of the company</p> Signup and view all the answers

    What is the difference between single use plans and ongoing plans according to the text?

    <p>Single use plans are created events/activities with a single occurrence, while ongoing plans can be used in multiple settings on an ongoing basis.</p> Signup and view all the answers

    What is the main focus of a tactical plan according to the text?

    <p>To outline the tactics the organization plans to use to achieve the ambition outlined in the strategic plan</p> Signup and view all the answers

    What is the purpose of planning according to the text?

    <p>To establish goals and define the methods by which these goals are to be attained</p> Signup and view all the answers

    Which of the following planning tools is also known as a 'cause and effect diagram' and was devised by Kaore Ishikawa?

    <p>Fishbone Diagram</p> Signup and view all the answers

    Which level of management is responsible for making strategic decisions and setting the overall direction of the organization?

    <p>Top-level managers</p> Signup and view all the answers

    Which step in the decision-making process involves weighing the pros and cons of each potential solution and selecting the option with the best chance of success at the least cost?

    <p>Choose an alternative</p> Signup and view all the answers

    Which planning tool is an excellent model for scheduling and budgeting, reporting, presenting, and communicating project plans?

    <p>Gantt Chart</p> Signup and view all the answers

    Which level of management is responsible for implementing the decisions made by top-level managers and supervising the work of low-level managers?

    <p>Middle-level managers</p> Signup and view all the answers

    Which of the following planning tools is commonly used for scheduling and budgeting project plans?

    <p>Gantt Chart</p> Signup and view all the answers

    Which management level is responsible for making strategic decisions and setting organizational goals?

    <p>Top-level managers</p> Signup and view all the answers

    Which of the following is NOT a step in the decision-making process mentioned in the text?

    <p>Evaluate outcomes</p> Signup and view all the answers

    Which planning tool is also known as a 'cause and effect diagram' and is used for mapping an entire operation?

    <p>Fishbone Diagram</p> Signup and view all the answers

    What is the purpose of motivation in management?

    <p>To develop teams</p> Signup and view all the answers

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