48 Questions
What is a major flaw in today's management theories and techniques?
They ignore the importance of creating a fair system of economic feedback
What is the primary reason why new management techniques are often short-term in their means and objectives?
They are not linked to employee compensation and rewards
According to the survey by Rath & Strong management consultants, what percentage of top managers believed that delivering value to customers was critical?
87%
What is necessary for TQM or any other management program to be cost-effective?
Every individual employee can see some benefit to them personally
What do organizational structures within an enterprise embody?
Organizational values and habit patterns
What is a key aspect of creating a fair system of economic feedback?
Linking employee compensation to their contributions to the bottom-line
Why do process-focused approaches often fail to achieve long-term success?
They neglect the management structures within the enterprise
What is a major consequence of ignoring the importance of creating a fair system of economic feedback?
Employees become demotivated and disengaged
What is the primary concern with modern management approaches such as 'Total Quality Management' and 'Management by Objective'?
They omit key building blocks for long-term success
What is a potential consequence of implementing a 'win-win' system in a corporation?
Broadly enjoyed prosperity and empowerment
According to the survey by the American Electronics Association, what percentage of companies with quality programs in place reported a failure to improve quality?
63 percent
What is a key factor in the failure of many management theories and techniques?
The omission of key building blocks
What is the primary reason behind the shift from autocratic to participatory to empowerment approaches in management?
To improve corporate productivity
What is a potential benefit of introducing a 'win-win' system in a corporation?
Empowering employees and improving workplace efficiency
What is a common issue with modern management approaches?
They prioritize short-term gains over moral frameworks
According to the U.S. Department of Labor, what percentage of employed wage and salaried workers belonged to a union in 1992?
15.8 percent
What is a potential consequence of not considering key building blocks in management approaches?
Failure over the long term
What is the main argument made by Irving Bluestone and his son Barry in their book Negotiating the Future?
Labor and management have more in common than in conflict
What is the primary challenge facing the labor movement according to the passage?
Dealing with the decline of union membership
What is a key aspect of a 'win-win' system in a corporation?
Promoting equity sharing and employee empowerment
What is the focus of the new approach to labor-management relations proposed by Irving Bluestone and his son Barry?
Common interests and mutual concerns
What is the underlying theme of the passage regarding the future of work and the economy?
Rethinking old assumptions and theories
What is the primary goal of the shift towards empowerment approaches in management?
To improve corporate productivity and efficiency
What is the significance of the decline of union membership in the passage?
It is a challenge to the labor movement's viability
What is essential for creating a fair system of economic feedback in an organization?
Tying workers' rewards to their contributions to the bottom-line
What is often overlooked in modern management approaches?
The creation of a fair system of economic feedback
What is necessary for the long-term success of management programs?
Employee empowerment and involvement
What is a limitation of process-focused management approaches?
They are often short-term in their objectives
What is a key aspect of creating a high-involvement organization?
Empowering employees and involving them in decision-making
What is a consequence of ignoring the importance of creating a fair system of economic feedback?
Demotivated employees
What is a characteristic of management structures that confer real power?
They guide and reinforce the actions of human beings within the organization
What is a key factor in the failure of many management theories and techniques?
Omitting key building blocks
What is the primary concern regarding modern management approaches?
Inability to reconcile common interests between labor and management
What is the underlying theme of the passage regarding the future of work and the economy?
The shift towards participatory and empowerment approaches in management
What is the primary goal of the shift towards empowerment approaches in management?
To reconcile labor and management interests
What is the significance of the decline of union membership in the passage?
It questions the viability of traditional labor movement thinking
What is the main argument made by Irving Bluestone and his son Barry in their book Negotiating the Future?
The need for labor and management to find common interests
What is a key aspect of a 'win-win' system in a corporation?
Finding common interests between labor and management
What is a potential consequence of not considering key building blocks in management approaches?
Conflict between labor and management
What is the primary challenge facing the labor movement according to the passage?
The decline of union membership
What is the major drawback of modern management approaches such as 'Total Quality Management' and 'Management by Objective'?
They omit key building blocks for long-term success
What is necessary for introducing a 'win-win' system in a corporation?
Implementing a new system of economic feedback
What is the primary reason behind the failure of management theories and techniques?
Omitting key building blocks for long-term success
What is a key aspect of creating a fair system of economic feedback?
Implementing equity sharing
What is a potential consequence of ignoring the importance of creating a fair system of economic feedback?
All of the above
What is a key benefit of empowering employees in a corporation?
All of the above
Why do many management theories and techniques fail to achieve long-term success?
They omit key building blocks for long-term success
What is the primary goal of introducing a 'win-win' system in a corporation?
To promote employee empowerment and broadly enjoyed prosperity
Study Notes
Management Theories and Techniques
- Modern management approaches focus on process, ignoring the importance of creating a fair system of economic feedback that links workers' compensation and rewards to their contributions to the bottom-line.
- 80% of Fortune 500 companies do not tie compensation for all employees to customer satisfaction, despite 87% believing that delivering value to customers is critical.
Empowerment of Working People
- Process-focused approaches fail to systematize and institutionalize high involvement and true empowerment of working people.
- A senior engineer at IBM's Activity Based Management Competency Center stated that TQM programs are not cost-effective until every individual employee can see some benefit to themselves personally.
Management Structures
- Management structures within an enterprise confer real power, guiding and reinforcing the actions of human beings within the organization.
- These structures embody organizational values and habit patterns built up over time.
Labor Movement
- Union membership in the US has declined from 35% of the non-agricultural workforce in 1954 to 15.8% in 1992, and currently stands at 11.5% of private sector employees.
- Some within the labor movement are questioning whether the old modes of thinking are sufficient or viable.
Alternative to Conflict-Producing Wage System
- The conflict-producing wage system is destroying economies and workplaces, and an alternative "win-win" system for running business is needed.
- This alternative system should create broadly enjoyed prosperity and empowerment.
Failures of Management Theories and Techniques
- Many management approaches, including TQM, have a dubious success rate, with 63% of companies failing to improve quality by even 10% despite having quality programs in place.
- The main problem with these approaches is that they omit key building blocks, leading to long-term failure.
Management Theories and Techniques
- Modern management approaches focus on process, ignoring the importance of creating a fair system of economic feedback that links workers' compensation and rewards to their contributions to the bottom-line.
- 80% of Fortune 500 companies do not tie compensation for all employees to customer satisfaction, despite 87% believing that delivering value to customers is critical.
Empowerment of Working People
- Process-focused approaches fail to systematize and institutionalize high involvement and true empowerment of working people.
- A senior engineer at IBM's Activity Based Management Competency Center stated that TQM programs are not cost-effective until every individual employee can see some benefit to themselves personally.
Management Structures
- Management structures within an enterprise confer real power, guiding and reinforcing the actions of human beings within the organization.
- These structures embody organizational values and habit patterns built up over time.
Labor Movement
- Union membership in the US has declined from 35% of the non-agricultural workforce in 1954 to 15.8% in 1992, and currently stands at 11.5% of private sector employees.
- Some within the labor movement are questioning whether the old modes of thinking are sufficient or viable.
Alternative to Conflict-Producing Wage System
- The conflict-producing wage system is destroying economies and workplaces, and an alternative "win-win" system for running business is needed.
- This alternative system should create broadly enjoyed prosperity and empowerment.
Failures of Management Theories and Techniques
- Many management approaches, including TQM, have a dubious success rate, with 63% of companies failing to improve quality by even 10% despite having quality programs in place.
- The main problem with these approaches is that they omit key building blocks, leading to long-term failure.
This quiz focuses on the limitations of modern management theories and techniques, which often prioritize process over people and fail to empower workers in the long run.
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