Management Theories and Techniques
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Questions and Answers

What is a major flaw in today's management theories and techniques?

  • They prioritize employee empowerment over process improvement
  • They are too people-centric and neglect organizational structures
  • They focus too much on long-term goals
  • They ignore the importance of creating a fair system of economic feedback (correct)
  • What is the primary reason why new management techniques are often short-term in their means and objectives?

  • They are not aligned with organizational values
  • They are not linked to employee compensation and rewards (correct)
  • They are designed to achieve quick results
  • They are too focused on process improvement
  • According to the survey by Rath & Strong management consultants, what percentage of top managers believed that delivering value to customers was critical?

  • 80%
  • 87% (correct)
  • 70%
  • 90%
  • What is necessary for TQM or any other management program to be cost-effective?

    <p>Every individual employee can see some benefit to them personally</p> Signup and view all the answers

    What do organizational structures within an enterprise embody?

    <p>Organizational values and habit patterns</p> Signup and view all the answers

    What is a key aspect of creating a fair system of economic feedback?

    <p>Linking employee compensation to their contributions to the bottom-line</p> Signup and view all the answers

    Why do process-focused approaches often fail to achieve long-term success?

    <p>They neglect the management structures within the enterprise</p> Signup and view all the answers

    What is a major consequence of ignoring the importance of creating a fair system of economic feedback?

    <p>Employees become demotivated and disengaged</p> Signup and view all the answers

    What is the primary concern with modern management approaches such as 'Total Quality Management' and 'Management by Objective'?

    <p>They omit key building blocks for long-term success</p> Signup and view all the answers

    What is a potential consequence of implementing a 'win-win' system in a corporation?

    <p>Broadly enjoyed prosperity and empowerment</p> Signup and view all the answers

    According to the survey by the American Electronics Association, what percentage of companies with quality programs in place reported a failure to improve quality?

    <p>63 percent</p> Signup and view all the answers

    What is a key factor in the failure of many management theories and techniques?

    <p>The omission of key building blocks</p> Signup and view all the answers

    What is the primary reason behind the shift from autocratic to participatory to empowerment approaches in management?

    <p>To improve corporate productivity</p> Signup and view all the answers

    What is a potential benefit of introducing a 'win-win' system in a corporation?

    <p>Empowering employees and improving workplace efficiency</p> Signup and view all the answers

    What is a common issue with modern management approaches?

    <p>They prioritize short-term gains over moral frameworks</p> Signup and view all the answers

    According to the U.S. Department of Labor, what percentage of employed wage and salaried workers belonged to a union in 1992?

    <p>15.8 percent</p> Signup and view all the answers

    What is a potential consequence of not considering key building blocks in management approaches?

    <p>Failure over the long term</p> Signup and view all the answers

    What is the main argument made by Irving Bluestone and his son Barry in their book Negotiating the Future?

    <p>Labor and management have more in common than in conflict</p> Signup and view all the answers

    What is the primary challenge facing the labor movement according to the passage?

    <p>Dealing with the decline of union membership</p> Signup and view all the answers

    What is a key aspect of a 'win-win' system in a corporation?

    <p>Promoting equity sharing and employee empowerment</p> Signup and view all the answers

    What is the focus of the new approach to labor-management relations proposed by Irving Bluestone and his son Barry?

    <p>Common interests and mutual concerns</p> Signup and view all the answers

    What is the underlying theme of the passage regarding the future of work and the economy?

    <p>Rethinking old assumptions and theories</p> Signup and view all the answers

    What is the primary goal of the shift towards empowerment approaches in management?

    <p>To improve corporate productivity and efficiency</p> Signup and view all the answers

    What is the significance of the decline of union membership in the passage?

    <p>It is a challenge to the labor movement's viability</p> Signup and view all the answers

    What is essential for creating a fair system of economic feedback in an organization?

    <p>Tying workers' rewards to their contributions to the bottom-line</p> Signup and view all the answers

    What is often overlooked in modern management approaches?

    <p>The creation of a fair system of economic feedback</p> Signup and view all the answers

    What is necessary for the long-term success of management programs?

    <p>Employee empowerment and involvement</p> Signup and view all the answers

    What is a limitation of process-focused management approaches?

    <p>They are often short-term in their objectives</p> Signup and view all the answers

    What is a key aspect of creating a high-involvement organization?

    <p>Empowering employees and involving them in decision-making</p> Signup and view all the answers

    What is a consequence of ignoring the importance of creating a fair system of economic feedback?

    <p>Demotivated employees</p> Signup and view all the answers

    What is a characteristic of management structures that confer real power?

    <p>They guide and reinforce the actions of human beings within the organization</p> Signup and view all the answers

    What is a key factor in the failure of many management theories and techniques?

    <p>Omitting key building blocks</p> Signup and view all the answers

    What is the primary concern regarding modern management approaches?

    <p>Inability to reconcile common interests between labor and management</p> Signup and view all the answers

    What is the underlying theme of the passage regarding the future of work and the economy?

    <p>The shift towards participatory and empowerment approaches in management</p> Signup and view all the answers

    What is the primary goal of the shift towards empowerment approaches in management?

    <p>To reconcile labor and management interests</p> Signup and view all the answers

    What is the significance of the decline of union membership in the passage?

    <p>It questions the viability of traditional labor movement thinking</p> Signup and view all the answers

    What is the main argument made by Irving Bluestone and his son Barry in their book Negotiating the Future?

    <p>The need for labor and management to find common interests</p> Signup and view all the answers

    What is a key aspect of a 'win-win' system in a corporation?

    <p>Finding common interests between labor and management</p> Signup and view all the answers

    What is a potential consequence of not considering key building blocks in management approaches?

    <p>Conflict between labor and management</p> Signup and view all the answers

    What is the primary challenge facing the labor movement according to the passage?

    <p>The decline of union membership</p> Signup and view all the answers

    What is the major drawback of modern management approaches such as 'Total Quality Management' and 'Management by Objective'?

    <p>They omit key building blocks for long-term success</p> Signup and view all the answers

    What is necessary for introducing a 'win-win' system in a corporation?

    <p>Implementing a new system of economic feedback</p> Signup and view all the answers

    What is the primary reason behind the failure of management theories and techniques?

    <p>Omitting key building blocks for long-term success</p> Signup and view all the answers

    What is a key aspect of creating a fair system of economic feedback?

    <p>Implementing equity sharing</p> Signup and view all the answers

    What is a potential consequence of ignoring the importance of creating a fair system of economic feedback?

    <p>All of the above</p> Signup and view all the answers

    What is a key benefit of empowering employees in a corporation?

    <p>All of the above</p> Signup and view all the answers

    Why do many management theories and techniques fail to achieve long-term success?

    <p>They omit key building blocks for long-term success</p> Signup and view all the answers

    What is the primary goal of introducing a 'win-win' system in a corporation?

    <p>To promote employee empowerment and broadly enjoyed prosperity</p> Signup and view all the answers

    Study Notes

    Management Theories and Techniques

    • Modern management approaches focus on process, ignoring the importance of creating a fair system of economic feedback that links workers' compensation and rewards to their contributions to the bottom-line.
    • 80% of Fortune 500 companies do not tie compensation for all employees to customer satisfaction, despite 87% believing that delivering value to customers is critical.

    Empowerment of Working People

    • Process-focused approaches fail to systematize and institutionalize high involvement and true empowerment of working people.
    • A senior engineer at IBM's Activity Based Management Competency Center stated that TQM programs are not cost-effective until every individual employee can see some benefit to themselves personally.

    Management Structures

    • Management structures within an enterprise confer real power, guiding and reinforcing the actions of human beings within the organization.
    • These structures embody organizational values and habit patterns built up over time.

    Labor Movement

    • Union membership in the US has declined from 35% of the non-agricultural workforce in 1954 to 15.8% in 1992, and currently stands at 11.5% of private sector employees.
    • Some within the labor movement are questioning whether the old modes of thinking are sufficient or viable.

    Alternative to Conflict-Producing Wage System

    • The conflict-producing wage system is destroying economies and workplaces, and an alternative "win-win" system for running business is needed.
    • This alternative system should create broadly enjoyed prosperity and empowerment.

    Failures of Management Theories and Techniques

    • Many management approaches, including TQM, have a dubious success rate, with 63% of companies failing to improve quality by even 10% despite having quality programs in place.
    • The main problem with these approaches is that they omit key building blocks, leading to long-term failure.

    Management Theories and Techniques

    • Modern management approaches focus on process, ignoring the importance of creating a fair system of economic feedback that links workers' compensation and rewards to their contributions to the bottom-line.
    • 80% of Fortune 500 companies do not tie compensation for all employees to customer satisfaction, despite 87% believing that delivering value to customers is critical.

    Empowerment of Working People

    • Process-focused approaches fail to systematize and institutionalize high involvement and true empowerment of working people.
    • A senior engineer at IBM's Activity Based Management Competency Center stated that TQM programs are not cost-effective until every individual employee can see some benefit to themselves personally.

    Management Structures

    • Management structures within an enterprise confer real power, guiding and reinforcing the actions of human beings within the organization.
    • These structures embody organizational values and habit patterns built up over time.

    Labor Movement

    • Union membership in the US has declined from 35% of the non-agricultural workforce in 1954 to 15.8% in 1992, and currently stands at 11.5% of private sector employees.
    • Some within the labor movement are questioning whether the old modes of thinking are sufficient or viable.

    Alternative to Conflict-Producing Wage System

    • The conflict-producing wage system is destroying economies and workplaces, and an alternative "win-win" system for running business is needed.
    • This alternative system should create broadly enjoyed prosperity and empowerment.

    Failures of Management Theories and Techniques

    • Many management approaches, including TQM, have a dubious success rate, with 63% of companies failing to improve quality by even 10% despite having quality programs in place.
    • The main problem with these approaches is that they omit key building blocks, leading to long-term failure.

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    Description

    This quiz focuses on the limitations of modern management theories and techniques, which often prioritize process over people and fail to empower workers in the long run.

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