Management Safety Procedures Quiz

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Questions and Answers

Name 4 steps the manager should take to prevent robberies.

Lot lights always working and on at night. 2. Keep landscaping trimmed. 3. Safe locked at all times. 4. Never count money on front counter.

What is the name of the system we use to ensure our products are within safe hold times?

Fresh and Ready product holding system

Where do you access the online Operating Standards Manual (OSM)?

BK Gateway or GURU computer

What is the name of the GPS system that measures financial results?

The Scorecard Signup and view all the answers

Where do you access Speed of Service reports?

Hospitality Dashboard Signup and view all the answers

Why do we use the Labor Tracking report in RTI?

To verify the accuracy of the Hourly Sales, Labor, and Travel path report Signup and view all the answers

Name 3 things you can do to troubleshoot food issues.

<ol> <li>Perform twice daily inventory counts. 2. Validate inventory counts. 3. Ensure product transfers and purchases are entered correctly.</li> </ol> Signup and view all the answers

When is it okay for a guest to bring an animal into the restaurant?

When it is an assistance/service animal Signup and view all the answers

When loading the broiler, how many Whopper patties per load?

8 Whopper Signup and view all the answers

True or False: When performing a broiler checkup, verify the Flame Arrester has no holes or buildup.

True Signup and view all the answers

What do you use to clean the Shale Machine Hopper?

Green K-5 Sanitizer pack Signup and view all the answers

What two items of the toaster should be cleaned every night at closing?

Teflon sheet and belt wrap Signup and view all the answers

What grade must you achieve on the final Shift Evaluation to pass training?

90 or higher Signup and view all the answers

What is the name of the tool we use when interviewing for a new team member?

Team Member Interview Guide Signup and view all the answers

What is the name of our company Intranet?

GPS connect Signup and view all the answers

Name 5 items needed in the restroom caddy.

<ol> <li>Toilet brush 2. Yellow cloth 3. Yellow scrub brush 4. Black disposable elbow-length gloves 5. Glass and multipurpose cleaner</li> </ol> Signup and view all the answers

What color cleaning tools are used for the bathroom?

Yellow Signup and view all the answers

How often do we sanitize food contact surfaces?

Every 4 hours Signup and view all the answers

If a customer asks for a Whopper with heavy pickles, how many does it come with?

6 Signup and view all the answers

What is the hold time for fresh brewed coffee?

1 hour Signup and view all the answers

What is the hold time for liquid egg?

2 days Signup and view all the answers

After bacon has come out of the oven, how long do we allow it to cool before prepping?

10 minutes Signup and view all the answers

What is the hold time for croissants?

3 days Signup and view all the answers

What does the acronym TRL stand for?

Top Right Leader Signup and view all the answers

What is the name of our IT support company?

Onsite Signup and view all the answers

What does the acronym LTO stand for?

Limited Time Offer Signup and view all the answers

What are the 3 steps that the manager should always take when approaching the unit/restaurant?

<ol> <li>Complete circle of restaurant in vehicle 2. Park in front of building 3. Enter through the most visible door</li> </ol> Signup and view all the answers

What is the amount of money in an opening till?

$125.00 Signup and view all the answers

What does a flashing green light on a PHU pan indicate?

Product about to expire Signup and view all the answers

What does a flashing red light on a PHU pan indicate?

Product is expired, should be discarded and counted as waste Signup and view all the answers

Study Notes

Robbery Prevention Measures

Ensure lot lights are functioning and illuminated at night.
Maintain trimmed landscaping to avoid hiding spots.
Keep the safe locked at all times.
Avoid counting money in public view at the front counter.
Skim drawers every hour to monitor cash levels.
Lock back door to restrict unauthorized access.
Practice safe entering and exiting protocols.
Always have a partner when opening or closing.

Product Holding System

Utilize the Fresh and Ready product holding system for safe product management.

Access to Online Manuals

Access the Online Operating Standards Manual via BK Gateway or GURU computer.

Financial Measurement System

The Scorecard serves as the GPS system for evaluating financial results.

Speed of Service Reports

Retrieve Speed of Service reports from the Hospitality Dashboard.

Labor Tracking Report

Use the Labor Tracking report in RTI to ensure accuracy in Hourly Sales, Labor, and Travel path reports.

Troubleshooting Food Issues

Conduct twice-daily inventory counts for accuracy.
Validate inventory counts to ensure correct stock levels.
Verify proper entry of product transfers and purchases.
Adhere to register procedures for consistent operations.
Account for all team meals accurately.
Complete voids and over-rings as needed.
Monitor and track waste effectively.
Be aware of free foods and voids.
Address any theft issues promptly.

Service Animals Policy

Guests may bring assistance/service animals into the restaurant.

Broiler Loading Capacity

Load specifications: 8 Whopper patties, 12 junior patties, and 12 burger patties per load.

Broiler Checkup Verification

Confirm that the Flame Arrester during a broiler checkup is free from holes or buildup.

Cleaning Supplies for Shale Machine

Clean the Shale Machine Hopper using the Green K-5 Sanitizer pack.

Toaster Maintenance

Clean the Teflon sheet and belt wrap of the toaster nightly during closing.

Shift Evaluation Standards

A minimum score of 90 is required on the final Shift Evaluation to pass training.

Interview Tool

The Team Member Interview Guide is used in applicant interviews.

Company Intranet

The company Intranet is referred to as GPS Connect.

Restroom Caddy Essentials

Required items include: toilet brush, yellow cloth, yellow scrub brush, black disposable gloves, glass and multi-purpose cleaner, sanitizer, restroom cleaner, and paper towels.

Bathroom Cleaning Tools

Yellow cleaning tools are designated for bathroom maintenance.

Surface Sanitization Frequency

Food contact surfaces must be sanitized every 4 hours.

Whopper Topping Standard

A Whopper with heavy pickles includes 6 pickles by default.

Beverage Hold Times

Fresh brewed coffee has a hold time of 1 hour.
Liquid eggs have a hold time of 2 days.

Bacon Cooling Time

Allow 10 minutes for bacon to cool before preparation.

Croissant Hold Time

Croissants are held for a maximum of 3 days.

TRL Meaning

The acronym TRL stands for Top Right Leader.

IT Support Company

The IT support company is called Onsite.

LTO Definition

The acronym LTO represents Limited Time Offer.

Manager Approaching Steps

Conduct a complete circle of the restaurant in the vehicle.
Park in front of the building for visibility.
Enter through the most visible door for safety.

Opening Till Amount

The opening till contains $125.00.

PHU Pan Status Indicators

A flashing green light on a PHU pan indicates the product is about to expire.
A flashing red light means the product has expired and should be discarded as waste.

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Description

Test your knowledge on crucial safety procedures for managers to prevent robberies and ensure product safety. This quiz covers preventive measures like proper lighting, landscaping, and safe money handling. Enhance your understanding of safety management in your workplace.