Management Review Procedures at Compass Health
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Questions and Answers

What is the primary purpose of the Management Review procedure at Compass Health?

  • To create marketing strategies for health services
  • To train all employees on quality standards
  • To ensure continued effectiveness of the quality management system (correct)
  • To establish new quality policies

Which document outlines the responsibilities of the Management Representative?

  • Quality Policy QMS-QP-0001
  • Quality Manual QMS-MAN-0001 (correct)
  • Quality Objectives form QMS-FRM-0065
  • Management Review Meeting Minute Template QMS-TMP-0655

Which of the following standards is NOT referenced in the Management Review SOP for Compass Health?

  • TG (MD)R Sch3 P1 1.4
  • FDA QSR § 820.20 Management Responsibilities
  • ISO 9001:2015 Quality Management Systems (correct)
  • ISO 13485:2016 Section 5.6

What role does the Management Representative play in the quality management system?

<p>Reports to top management on QMS performance and needed improvements (B)</p> Signup and view all the answers

What is included in the scope of the Management Review procedure?

<p>Quality management system, policy, and quality objectives (B)</p> Signup and view all the answers

What is the minimum frequency of Management Reviews at Compass Health?

<p>At least once a year (C)</p> Signup and view all the answers

Who is minimally included in the Top Management at Compass Health?

<p>Head of Product, COO, Engineering Lead, CEO (C)</p> Signup and view all the answers

Which element is NOT included in the agenda of a Management Review?

<p>Sales performance analysis (D)</p> Signup and view all the answers

Who is responsible for compiling the agenda for Management Reviews?

<p>Quality Assurance/Regulatory Affairs Lead (B)</p> Signup and view all the answers

Which statement correctly captures the outputs of the Management Review?

<p>A statement on the effectiveness of the Quality Management System (C)</p> Signup and view all the answers

Flashcards

Who is the liaison for external QMS matters?

The Management Representative is responsible for communication with external entities related to the Quality Management System.

What is the purpose of the Management Review Process ?

The Management Review Process is a formal assessment of the effectiveness of the QMS. Its goal is to identify areas for improvement and ensure compliance with regulations.

What is typically included in the Management Review agenda?

The agenda for a Management Review includes topics such as follow-up actions, quality policy review, complaint handling, and regulatory reporting.

What key information does the Management Review produce?

Outputs of the Management Review include a statement about the effectiveness of the QMS, along with any recommended actions for improvement.

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How often is the Management Review conducted?

The Management Review is conducted at least once a year, but may be more frequent in case of significant business changes, such as facility changes or product line changes.

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Management Review

A formal process designed to ensure the effectiveness and suitability of a company's Quality Management System (QMS) and its alignment with quality policies and objectives. It involves regular assessments by management to identify improvement opportunities and address potential risks.

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What is the Quality Policy?

A document outlining the company's commitment to quality, defining the overall quality philosophy and principles that guide their operations. This defines how quality is understood and achieved by the company.

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What are Quality Objectives?

Specific and measurable goals set by a company to improve its quality performance. These objectives are tied to the overall Quality Policy and should be achievable within a defined timeframe.

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What does the CMDR stand for?

The regulatory body in Canada responsible for overseeing the safety and effectiveness of medical devices. Their regulations ensure these devices meet specific standards and comply with safety requirements.

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What does ISO 13485:2016 refer to?

This international standard establishes the guidelines and requirements for a Quality Management System (QMS), such as documentation, risk management, and internal audits, for companies operating in the medical device industry.

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Study Notes

Compass Health SOP: Management Review

  • This SOP outlines the process and responsibilities for conducting Management Reviews to ensure the continued suitability, adequacy, and effectiveness of the quality management system, quality policy, and quality objectives.

Scope

  • This procedure applies to the quality management system, quality policy, and quality objectives at Compass Health.

Applicable Standards

  • ISO 13485:2016 Section 5.6 Management Review
  • FDA QSR § 820.20 Management Responsibilities
  • TG (MD)R Sch3 P1 1.4

Reference Documents

  • Quality Manual (QMS-MAN-0001)

Management Review Process

  • Schedule: Reviews are conducted at least annually, more frequently if business needs or changes require it.
  • Agenda: The agenda includes follow-up action items from previous reviews, review of quality policy and objectives (and proposed changes), feedback, complaint handling, reporting to regulatory authorities, and audits (internal, external, and supplier).
  • Outputs: The review outputs are recorded in the meeting minutes, including a statement on the suitability, adequacy, and effectiveness of the Quality Management System. The record also includes decisions and action items related to improving the system.

Process Roles

  • Management Representative: This member of management is appointed to ensure processes are established and maintained, and reports on QMS performance and areas needing improvement.

Acronyms and Definitions

  • FDA: Food and Drug Administration
  • CMDR: Canadian Medical Device Regulations
  • TG(MD)R: Therapeutic Goods (Medical Devices) Regulations

Quality Objectives Form, Quality Policy, and Management Review Templates

  • Compass quality policy document (QMS-QP-0001)
  • Quality Objectives Form (QMS-FRM-0065)
  • Management Review Meeting Minute Template (QMS-TMP-0655)

Revision History

  • Version 1.0 was released on 03-Jan-2024.

Approvals

  • Tenzin Yangzom (Head of QA/RA), Author, 02-Jan-2024
  • James Baskin (COO), Approver, 02-Jan-2024

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Description

Test your knowledge on the Management Review procedures at Compass Health, including the roles of management representatives and the standards referenced in their SOP. This quiz covers the responsibilities and scope of management reviews, ensuring you understand the quality management system in practice.

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