CHRA - Part 1 Sample Questions

The basic functions of the management process include all of the following EXCEPT_____

Which one of the following is the person responsible for accomplishing an organization's goals by managing the efforts of the organization's people?

Which function of the management process requires a manager to establish goals and standards and to develop rules and procedures?

Consuela, a manager, delegates the authority for a project to Lee, her subordinate. Consuela is most likely involved in which function of the management process?

When managers use metrics to assess performance and then develop strategies for corrective action, they are performing the ________ function of the management process.

In the management process, which one of the following is an activity associated with the leading function?

Personnel activities associated with human resource management most likely include all of the following EXCEPT

A line manager's human resource responsibilities most likely include all of the following EXCEPT ________

Yuki works at a position in his organization where he maintains contacts within the local community and travels to search for qualified job applicants. Yuki's position is best described as ________

Human resource managers generally exert ________ within the human resources department and________ outside the human resources department.

Wilmer works in the HR department and is in charge of developing the plans for how people are paid and how the employee benefits program is run. Wilmer is most likely holding the position of

An HR generalist at Wilson Manufacturing has been assigned to the sales department to provide HR management assistance as needed. Which of the following best describes the structure of the HR services provided at Wilson Manufacturing?

Which organization of the human resource function involves dedicated HR members that assist top management in issues such as developing the personnel aspects of the company's long-term strategic plan?

What term refers to the knowledge, skills, and abilities of a firm's workers?

What is the term for workforces like those at the company Uber, where freelancers and independent contractors work when they can, on what they want to work on, and when the company needs them?

The recent trend where in some occupations (such as high-tech) unemployment rates are low, while in others unemployment rates are still very high and recruiters in many companies can't find candidates, while in others there's a wealth of candidates is called

.

Which one of the following best exemplifies recent trends in technology that are affecting human resource management?

Evidence-based human resource management relies on all of the following types of evidence EXCEPT _____

In small organizations, line managers frequently handle all personnel duties without the assistance of a human resource staff.

What are the two distinct functions carried out by human resource managers?

On Letitia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Letitia learned about employee benefits packages, personnel policies, and the structure of the company. In Which one of the following did Letitia most likely participate?

Which one of the following is most likely NOT one of the goals of a firm's employee orientation program

Employee orientation programs range from brief, informal introductions to lengthy, formal courses.

Hiring highly skilled employees with great potential eliminates the need to provide orientation and training.

The methods used to give new or present employees the skills they need to perform their jobs are called _____

________ identifies the training employees will need to fill future jobs.

What is the first step in the ADDIE training process?

Amy, an accounting supervisor, has been asked to provide training for her subordinates about new tax laws. In order to motivate the individuals who, attend her training session, Amy should most likely do all of the following EXCEPT

Employers will most likely use all of the following methods to identify training needs for new employees EXCEPT

Training sessions should be half-day or three-fourths day in length rather than a full day, because the learning curve goes down late in the day.

Which one of the following would most likely occur during the fourth step of the ADDIE training process?

Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the ________ form of training.

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called ________

Ian is currently being trained on the job and is at the first step in the OJT process, which involves ________

When jobs consist of a logical sequence of steps and are best taught step-by- step, the most appropriate training method to use is ________

What is the first step in the recruitment and selection process?

Marcus, an HR manager for Samsung, must decide what positions the firm should fill in the next six months, which means Marcus is currently working on

The process of deciding how to fill executive positions at a firm is known as

Which one of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?

Newton Building Supplies hopes to generate an extra Php 4 million in sales next year. A salesperson traditionally generates Php 800,000 in sales each year. Using ratio analysis, how many new salespeople should Newton hire?

Which one of the following contains data regarding employees' education, career development, and special skills and is used by managers when selecting inside candidates for promotion?

When managers need to determine which current employees are available for promotion or transfer, they will most likely use _____

All of the following are methods used by firms to develop high-potential candidates for future positions EXCEPT

Smith Industries is thinking of having another company take care of its benefits management. This is called ________

Recruiting is necessary to ________

Which one of the following is the primary disadvantage of using internal sources of candidates to fill vacant positions in a firm?

Maria Boyd has been hired by Barnum Hotels to manage staffing for the regional hotel chain. Barnum intends to open two new hotels within the next three years and will have many job positions to fill. Historically, employee turnover is high at Barnum as employees remain with the company for one or two years before quitting. Maria realizes that Barnum needs to make significant changes in its personnel strategy in order to meet the company's goals for the future and improve employee retention rates. All of the following questions are relevant to Mari's decision to fill top positions at the new hotels with internal candidates EXCEPT:

Which one of the following is NOT a tool used by firms to recruit outside candidates?

Which one of the following factors plays the greatest role in determining the best medium for a job advertisement?

An employer will most likely use a private employment agency in order to

Newton Manufacturing is using a private employment agency to recruit individuals for management positions. As the HR manager at Newton, you need to ensure that applicants are screened properly, so you should

.

Kate works as a nurse on temporary assignment for hospitals throughout the region on an as-needed basis. Kate is most likely ________

What is an advantage of using employee referral campaigns?

Publicizing an open job to current employees through a firm's intranet or bulletin board is known as job posting.

Which one of the following terms refers to the process of evaluating an employee's current and/or past performance relative to his or her performance standards?

The primary purpose of providing employees with feedback during a performance appraisal is to motivate employees to ________

All of the following are reasons for appraising an employee's performance EXCEPT ________

In most organizations, who is primarily responsible for appraising an employee's performance? A. Employee's direct supervisor * B. Company appraiser C. Human resources manager D. Employee's subordinates

What is the first step of any performance appraisal?

What usually occurs when employees rate themselves for performance appraisals?

Which one of the following terms refers to the process of allowing subordinates to rate their supervisor's performance anonymously?

Which one of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?

Supervisors should provide employees with feedback, development, and incentives necessary to help employees eliminate performance deficiencies or to continue to perform well.

The HR department monitors the performance appraisal system, but it is typically not involved in rating employees.

In order to ensure that performance appraisals are effective, Felicia, a line supervisor, should make sure to schedule a feedback session to address each subordinate's performance, progress, and future development plans

Which one of the following is the easiest and most popular technique for appraising employee performance?

Rolf, the supervisor of the manufacturing department at a computer firm, is in the process of evaluating his staff's performance. He has determined that 15% of the group will be identified as high performers, 20% as above average performers, 30% as average performers, 20% as below average performers, and 15% as poor performers. Which performance appraisal tool has John chosen to use?

Which term refers to ranking of employees from best to worst on a trait or traits, choosing highest than lowest until all are ranked?

Management by objectives requires a manager to set specific measurable, organizationally relevant goals with each employee and then periodically discuss the employee's progress toward these goals

In an effective talent management system, an employee's performance appraisal would initiate training and development opportunities.

Effective talent management focuses on developing employee competencies that align with strategic goals.

All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ________

All of the following types of information will most likely be collected by a human resources specialist through a job analysis EXCEPT ________

Jennifer, a manager at an engineering firm, has been assigned the task of conducting a job analysis. What should be Jennifer's first step in the process?

All of the following requirements are typically addressed in job specifications EXCEPT ________

Which one of the following is an example of business process reengineering?

While performing the fifth step of a job analysis, it is essential to confirm the validity of collected data with the

Which one of the following terms refers to systematically moving workers from one job to another?

Conducting the job analysis is the sole responsibility of the HR specialist

Jerome, a manager at an electronics company, needs to gather job analysis information from a large number of employees who perform similar work. Which one of the following would be most appropriate for Jerome?

One of the problems with direct observation is ________, which is when workers alter their normal activities because they are being watched.

Informal interviews provide quantitative job analysis information, which is why they are frequently used by managers who need to determine the relative worth of a job for pay purposes.

Joaquin records every activity in which he participates at work along with the time it takes him to complete each activity. Which of the following approaches to job analysis data collection is most likely being used at Joaquin's workplace?

A reliable employment test will most likely yield

Which one of the following terms refers to the accuracy with which a test fulfills the function for which it was designed?

Selection tests should be used as supplements to other tools like interviews and background checks.

As part of the selection process for a position at UPS, Jack has been asked to lift weights and jump rope. which one of the following is most likely being measured by UPS?

Carlos recently participated in a selection test for a position at Northern Aeronautics. The test measured Carlos's finger dexterity and reaction time, so it was most likely a(n) ________ test.

The Big Five personality dimensions include all of the following EXCEPT

Which one of the following terms refers to training candidates to perform several of the job's tasks and then assessing the candidates' performance prior to hire?

Which one of the following is the primary reason that firms conduct background investigations of job applicants?

A(n) ________ is a multi-day simulation in which candidates perform realistic tasks in hypothetical situations and are scored on their performance

Management Process

Managers

Planning

Organizing

Leading

Controlling

Performance Assessment and Corrections

Human Resource Management (HRM)

HR Personnel Activities

Line Manager HR Responsibilities

Maintaining Community Contacts for Recruitment

HR Influence and Advisory Roles

Compensation Manager

Decentralized HR Service Structure

Dedicated HR Teams for Strategic Personnel Planning

Human Capital

Gig Economy

Labor Market Trends

Technology and HR Management

Evidence-Based HR Management

Employee Training

ADDIE Model

Diversified Training Methods

Forecasting Staffing Needs

Evaluating Internal Candidates for Promotion

External Recruiting Strategies

Performance Appraisals

Feedback Sessions

Self-Rating Bias

Job Analysis

Job Analysis Data Collection Techniques

Employment Tests

Background Checks

Multi-Day Job Simulations

Incorporating Assessments for Skill Measurement

Job Rotation

Selecting Appropriate Training and Assessment Methods

Feedback during Training