Management Principles Quiz
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Questions and Answers

What is one primary role of modern managers?

  • To create a vision for the future
  • To dictate tasks to employees
  • To help, coach, and support employees (correct)
  • To enforce strict policies

Today's managers often work alone and make decisions without team input.

False (B)

What is a mission statement?

It describes what the company does, its values, and who it serves.

Managers today empower employees by giving them the freedom to make their own __________.

<p>decisions</p> Signup and view all the answers

Which of the following best describes 'vision' in the context of management?

<p>A big-picture idea of why a company exists (B)</p> Signup and view all the answers

Match the following management terms with their definitions:

<p>Vision = A statement about the company’s future goals Mission Statement = A description of what the company does Values = Beliefs that are important to the company Long-term Goals = Plans for growth and success</p> Signup and view all the answers

Managers today primarily focus on controlling employees rather than empowering them.

<p>False (B)</p> Signup and view all the answers

Name one factor that modern managers need to be ready for in their roles.

<p>Global challenges</p> Signup and view all the answers

What type of planning focuses on determining the major goals of the organization?

<p>Strategic planning (B)</p> Signup and view all the answers

Objectives are broad, long-term accomplishments an organization wishes to attain.

<p>False (B)</p> Signup and view all the answers

What is the purpose of a SWOT analysis?

<p>To analyze an organization’s strengths, weaknesses, opportunities, and threats.</p> Signup and view all the answers

_____ planning involves developing detailed, short-term statements about what is to be done.

<p>Tactical</p> Signup and view all the answers

Match the type of planning with its description:

<p>Strategic planning = Determining the major goals and policies Tactical planning = Detailed short-term statements and actions Operational planning = Setting work standards and schedules Contingency planning = Backup plans for unexpected situations</p> Signup and view all the answers

Which type of planning is focused on day-to-day tasks?

<p>Operational planning (B)</p> Signup and view all the answers

Contingency planning is not necessary if an organization has effective strategic planning.

<p>False (B)</p> Signup and view all the answers

What is decision making?

<p>Choosing among two or more alternatives.</p> Signup and view all the answers

What is the first step in the rational decision-making model?

<p>Define the problem (A)</p> Signup and view all the answers

Middle management is responsible for strategic planning.

<p>False (B)</p> Signup and view all the answers

Who is responsible for implementing changes introduced by the CEO?

<p>Chief operating officer (COO)</p> Signup and view all the answers

The ability to perform tasks in a specific discipline is referred to as ______ skills.

<p>technical</p> Signup and view all the answers

Match the following management levels with their roles:

<p>Top Management = Develops strategic plans Middle Management = Responsible for tactical planning Supervisory Management = Supervises daily performance CIO = Gets the right information to the right people</p> Signup and view all the answers

Which management position is tasked with planning budgets and obtaining funds?

<p>Chief financial officer (CFO) (B)</p> Signup and view all the answers

Managers always follow a six-step decision-making process.

<p>False (B)</p> Signup and view all the answers

What are human relations skills important for in management?

<p>Communication and motivation</p> Signup and view all the answers

What is a key characteristic of conceptual skills in management?

<p>Understanding the organization as a whole (B)</p> Signup and view all the answers

Transparency in leadership means hiding the company's facts from stakeholders.

<p>False (B)</p> Signup and view all the answers

What are the three primary leadership styles mentioned?

<p>Autocratic, participative (democratic), and free-rein (laissez-faire)</p> Signup and view all the answers

The leadership style where decisions are made without consulting others is called _____ leadership.

<p>autocratic</p> Signup and view all the answers

Match the leadership style with its description:

<p>Autocratic = Make managerial decisions without consulting others Participative = The leader makes decisions with input from the team Free-rein = Employees are given freedom to make decisions once goals are set</p> Signup and view all the answers

Which of the following is NOT a responsibility of a leader?

<p>Avoid accountability (A)</p> Signup and view all the answers

Participative leadership style involves making decisions independently.

<p>False (B)</p> Signup and view all the answers

Name one quality that leaders must embrace to improve organizational effectiveness.

<p>Change</p> Signup and view all the answers

What leadership style was implemented by Ford's CEO that contributed to the company's return to profitability?

<p>Autocratic (C)</p> Signup and view all the answers

Empowering workers means providing them with complete independence without any managerial guidance.

<p>False (B)</p> Signup and view all the answers

What role does a modern leader adopt in an empowering environment?

<p>Coach</p> Signup and view all the answers

The control function measures performance relative to planned __________.

<p>objectives</p> Signup and view all the answers

What is a key criterion for measurement in the control process?

<p>Customer satisfaction (B)</p> Signup and view all the answers

Fast-food restaurant employees often lack the skill to make __________ work effectively.

<p>empowerment</p> Signup and view all the answers

What corrective action should management take when performance does not meet planned objectives?

<p>Implement necessary changes to improve performance.</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Autocratic leadership = Leadership style with strict control over decisions Empowerment = Granting authority to make decisions Control process = Ensuring performance aligns with objectives Coaching = Guiding employees to improve skills and performance</p> Signup and view all the answers

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