Management Principles Quiz
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Questions and Answers

What is one primary role of modern managers?

  • To create a vision for the future
  • To dictate tasks to employees
  • To help, coach, and support employees (correct)
  • To enforce strict policies

    • Today's managers often work alone and make decisions without team input.

    False

    What is a mission statement?

    It describes what the company does, its values, and who it serves.

    Managers today empower employees by giving them the freedom to make their own __________.

    <p>decisions</p> Signup and view all the answers

    Which of the following best describes 'vision' in the context of management?

    <p>A big-picture idea of why a company exists</p> Signup and view all the answers

    Match the following management terms with their definitions:

    <p>Vision = A statement about the company’s future goals Mission Statement = A description of what the company does Values = Beliefs that are important to the company Long-term Goals = Plans for growth and success</p> Signup and view all the answers

    Managers today primarily focus on controlling employees rather than empowering them.

    <p>False</p> Signup and view all the answers

    Name one factor that modern managers need to be ready for in their roles.

    <p>Global challenges</p> Signup and view all the answers

    What type of planning focuses on determining the major goals of the organization?

    <p>Strategic planning</p> Signup and view all the answers

    Objectives are broad, long-term accomplishments an organization wishes to attain.

    <p>False</p> Signup and view all the answers

    What is the purpose of a SWOT analysis?

    <p>To analyze an organization’s strengths, weaknesses, opportunities, and threats.</p> Signup and view all the answers

    _____ planning involves developing detailed, short-term statements about what is to be done.

    <p>Tactical</p> Signup and view all the answers

    Match the type of planning with its description:

    <p>Strategic planning = Determining the major goals and policies Tactical planning = Detailed short-term statements and actions Operational planning = Setting work standards and schedules Contingency planning = Backup plans for unexpected situations</p> Signup and view all the answers

    Which type of planning is focused on day-to-day tasks?

    <p>Operational planning</p> Signup and view all the answers

    Contingency planning is not necessary if an organization has effective strategic planning.

    <p>False</p> Signup and view all the answers

    What is decision making?

    <p>Choosing among two or more alternatives.</p> Signup and view all the answers

    What is the first step in the rational decision-making model?

    <p>Define the problem</p> Signup and view all the answers

    Middle management is responsible for strategic planning.

    <p>False</p> Signup and view all the answers

    Who is responsible for implementing changes introduced by the CEO?

    <p>Chief operating officer (COO)</p> Signup and view all the answers

    The ability to perform tasks in a specific discipline is referred to as ______ skills.

    <p>technical</p> Signup and view all the answers

    Match the following management levels with their roles:

    <p>Top Management = Develops strategic plans Middle Management = Responsible for tactical planning Supervisory Management = Supervises daily performance CIO = Gets the right information to the right people</p> Signup and view all the answers

    Which management position is tasked with planning budgets and obtaining funds?

    <p>Chief financial officer (CFO)</p> Signup and view all the answers

    Managers always follow a six-step decision-making process.

    <p>False</p> Signup and view all the answers

    What are human relations skills important for in management?

    <p>Communication and motivation</p> Signup and view all the answers

    What is a key characteristic of conceptual skills in management?

    <p>Understanding the organization as a whole</p> Signup and view all the answers

    Transparency in leadership means hiding the company's facts from stakeholders.

    <p>False</p> Signup and view all the answers

    What are the three primary leadership styles mentioned?

    <p>Autocratic, participative (democratic), and free-rein (laissez-faire)</p> Signup and view all the answers

    The leadership style where decisions are made without consulting others is called _____ leadership.

    <p>autocratic</p> Signup and view all the answers

    Match the leadership style with its description:

    <p>Autocratic = Make managerial decisions without consulting others Participative = The leader makes decisions with input from the team Free-rein = Employees are given freedom to make decisions once goals are set</p> Signup and view all the answers

    Which of the following is NOT a responsibility of a leader?

    <p>Avoid accountability</p> Signup and view all the answers

    Participative leadership style involves making decisions independently.

    <p>False</p> Signup and view all the answers

    Name one quality that leaders must embrace to improve organizational effectiveness.

    <p>Change</p> Signup and view all the answers

    What leadership style was implemented by Ford's CEO that contributed to the company's return to profitability?

    <p>Autocratic</p> Signup and view all the answers

    Empowering workers means providing them with complete independence without any managerial guidance.

    <p>False</p> Signup and view all the answers

    What role does a modern leader adopt in an empowering environment?

    <p>Coach</p> Signup and view all the answers

    The control function measures performance relative to planned __________.

    <p>objectives</p> Signup and view all the answers

    What is a key criterion for measurement in the control process?

    <p>Customer satisfaction</p> Signup and view all the answers

    Fast-food restaurant employees often lack the skill to make __________ work effectively.

    <p>empowerment</p> Signup and view all the answers

    What corrective action should management take when performance does not meet planned objectives?

    <p>Implement necessary changes to improve performance.</p> Signup and view all the answers

    Match the following terms with their definitions:

    <p>Autocratic leadership = Leadership style with strict control over decisions Empowerment = Granting authority to make decisions Control process = Ensuring performance aligns with objectives Coaching = Guiding employees to improve skills and performance</p> Signup and view all the answers

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