Management Principles: Directing & Motivation

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Questions and Answers

What is the primary role of a supervisor in directing work according to set targets?

  • To ensure all workers are replaced if they underperform.
  • To limit feedback to maintain discipline.
  • To motivate workers and ensure task achievement. (correct)
  • To micromanage every employee's tasks.

Which term describes the inner state that energizes and directs behavior towards goals?

  • Motivator
  • Motivation
  • Motive (correct)
  • Performance

Which of the following is NOT an example of a motivator used by managers?

  • Job description (correct)
  • Promotion
  • Recognition
  • Bonus

What type of motivation provides rewards to encourage desired behavior?

<p>Positive motivation (C)</p> Signup and view all the answers

Which statement best describes the relationship between motivation and goals?

<p>Motivation leads to goal-directed behavior. (D)</p> Signup and view all the answers

What is a key feature of motivation according to the analysis of definitions?

<p>Motivation is an internal feeling. (D)</p> Signup and view all the answers

Which factor is most likely to lead to a worker's reluctance to perform?

<p>Insufficient motivation (C)</p> Signup and view all the answers

What might a good supervisor provide to enhance worker performance during tasks?

<p>On-the-job training (B)</p> Signup and view all the answers

What defines the process of motivation in an organizational setting?

<p>Enabling employees to act in a desired manner towards goals (D)</p> Signup and view all the answers

Which of the following best describes negative motivation?

<p>Employing punishment or threats (B)</p> Signup and view all the answers

Flashcards

Directing

The process where a supervisor ensures work aligns with targets, motivates employees, provides training, analyzes performance, and offers feedback to enhance skills.

Motivation

The process of stimulating employees to act in a way that achieves organizational goals.

Motive

An internal state that encourages and directs behaviour towards specific goals, often stemming from an individual's needs.

Motivators

Techniques used to stimulate employees to voluntarily achieve organizational goals, such as pay raise, promotion, recognition, or responsibility.

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Positive Motivation

Encouraging employees through rewards such as pay rises, promotions, or recognition.

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Negative Motivation

Influencing behavior through penalties or threats, such as punishment or the threat of loss of increments.

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Feature of Motivation

Motivation is an internal feeling, stemming from desires, needs, and aspirations that drive individuals to action.

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Organizational Goals

Specific targets set by an organization to achieve its mission and objectives.

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Formal Authority

The power obtained from an organizational structure. In the case of managers, it refers to their legitimate organizational position.

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Employee Behavior

The actions and reactions of employees in the work environment, often influenced by motivation and workplace conditions.

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Study Notes

Directing

  • Supervisors maintain harmony among workers
  • Supervisors ensure workers meet targets and take responsibility for task achievement
  • Supervisors motivate workers effectively
  • Supervisors provide on-the-job training
  • Supervisors build efficient worker teams
  • Supervisors influence workers in the organization to build high morale
  • Supervisors analyze work performance and provide feedback, suggesting ways to improve work skills

Motivation

  • Motivation is the process of stimulating workers to act in a desired way
  • A motive is an internal state that energizes and directs behavior toward goals
  • Motivation arises from individual needs
  • Motivation reduces restlessness by satisfying needs
  • Examples of motives include hunger, thirst, security, and recognition
  • Motivation is influenced by individual needs
  • Managers use motivators like pay, bonuses, promotion, recognition, praise to inspire workers
  • Motivation is a critical managerial tool to improve employee performance
  • Effective motivation doesn't rely solely on authority
  • Managers should understand employee behavior to motivate effectively

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