Management History Chapter 1: Early Management Examples and Approaches
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Questions and Answers

Who used time motion study to find the 'best way' to do things?

  • Hawthorne
  • Max Weber
  • Frank and Lillian Gilbret (correct)
  • Foyal

    • What is the main focus of the General Administrative Theory?

  • Studying the impact of environmental conditions on work
  • Describing the actions of people at work
  • Improving decision making using quantitative techniques
  • Describing what managers do and what constitutes good management practice (correct)

    • What is the term for the study of the actions of people at work?

  • General Administrative Theory
  • Organizational Behavior (correct)
  • Total Quality Management
  • Scientific Management

    • What was the conclusion of the Hawthorne Studies?

    <p>Sociopsychological issues are important</p> Signup and view all the answers

    What is the main focus of the Total Quality Management approach?

    <p>Intense focus on the customer and continual improvement</p> Signup and view all the answers

    Which of the following is a principle of the General Administrative Theory?

    <p>Subordination of individual interest to general interest</p> Signup and view all the answers

    What is the name of the theory that focuses on the use of quantitative techniques to improve decision making?

    <p>Quantitative Approach</p> Signup and view all the answers

    What is the term for the process of reducing unnecessary actions to increase efficiency?

    <p>Reduction of unnecessary actions</p> Signup and view all the answers

    Which of the following is NOT a principle of the General Administrative Theory?

    <p>Peer pressure</p> Signup and view all the answers

    What is the main focus of Max Weber's Bureaucracy?

    <p>Not specified in the provided text</p> Signup and view all the answers

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