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Management History Chapter 1: Approaches to Management Theories

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Management History Chapter 1: Approaches to Management Theories

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Questions and Answers

What is the primary goal of Time-Motion study as used by Frank and Lillian Gilbreth?

To increase worker autonomy

To reduce unnecessary actions and increase efficiency (correct)

To increase employee satisfaction

To implement a more hierarchical organizational structure

What is the primary focus of the General Administrative Theory?

To improve decision-making using quantitative techniques

To increase efficiency through the division of work

To study the behavior of people at work

To describe what managers do and what constitutes good management practice (correct)

What is the concept that emphasizes the importance of reducing individual interests to achieve the goals of the organization?

Unity of command

Scalar of chain

Subordination of individual interest to general interest (correct)

Initiative

What is the primary conclusion of the Hawthorne studies?

That sociopsychological issues are important Signup and view all the answers

What is the primary focus of Total Quality Management?

To improve the quality of everything the organization does Signup and view all the answers

Who is associated with the concept of Bureaucracy?

Max Weber Signup and view all the answers

What is the primary goal of the Behavioral Approach to management?

To study the behavior of people at work Signup and view all the answers

What is the concept that emphasizes the importance of having a clear chain of authority in an organization?

Scalar of chain Signup and view all the answers

What is the primary focus of the Scientific Management approach?

To find the 'best way' to do things Signup and view all the answers

What is the primary goal of the Quantitative Approach to management?

To improve decision-making using quantitative techniques Signup and view all the answers