Management History Chapter 1: Approaches to Management Theories
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Questions and Answers

What is the primary goal of Time-Motion study as used by Frank and Lillian Gilbreth?

  • To increase worker autonomy
  • To reduce unnecessary actions and increase efficiency (correct)
  • To increase employee satisfaction
  • To implement a more hierarchical organizational structure

What is the primary focus of the General Administrative Theory?

  • To improve decision-making using quantitative techniques
  • To increase efficiency through the division of work
  • To study the behavior of people at work
  • To describe what managers do and what constitutes good management practice (correct)

What is the concept that emphasizes the importance of reducing individual interests to achieve the goals of the organization?

  • Unity of command
  • Scalar of chain
  • Subordination of individual interest to general interest (correct)
  • Initiative

What is the primary conclusion of the Hawthorne studies?

<p>That sociopsychological issues are important (B)</p> Signup and view all the answers

What is the primary focus of Total Quality Management?

<p>To improve the quality of everything the organization does (A)</p> Signup and view all the answers

Who is associated with the concept of Bureaucracy?

<p>Max Weber (D)</p> Signup and view all the answers

What is the primary goal of the Behavioral Approach to management?

<p>To study the behavior of people at work (D)</p> Signup and view all the answers

What is the concept that emphasizes the importance of having a clear chain of authority in an organization?

<p>Scalar of chain (B)</p> Signup and view all the answers

What is the primary focus of the Scientific Management approach?

<p>To find the 'best way' to do things (A)</p> Signup and view all the answers

What is the primary goal of the Quantitative Approach to management?

<p>To improve decision-making using quantitative techniques (D)</p> Signup and view all the answers

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