Podcast
Questions and Answers
Which of the following is NOT a form of compensation?
Which of the following is NOT a form of compensation?
- Fee for Service
- Salary Plus Commission
- Employee Relations (correct)
- Performance-Based Pay
What does the term 'Comparable Worth' refer to in the workplace?
What does the term 'Comparable Worth' refer to in the workplace?
- A system where employees are compensated based on their individual performance
- Equal pay for equal work, regardless of gender or race
- The value of a position based on the skills, education, and experience required (correct)
- A process for providing employees with opportunities for advancement
Which of the following is NOT a right outlined under the Occupational Health and Safety Act and Canada Labour Code?
Which of the following is NOT a right outlined under the Occupational Health and Safety Act and Canada Labour Code?
- Right to refuse unsafe work
- Right to know about potential hazards
- Right to a safe and healthy work environment (correct)
- Right to participate in health and safety decisions
Which of the following is an example of a 'Fundamental (Academic) Skill' according to the Conference Board of Canada?
Which of the following is an example of a 'Fundamental (Academic) Skill' according to the Conference Board of Canada?
Which of the following is NOT one of the four main categories of leadership styles?
Which of the following is NOT one of the four main categories of leadership styles?
What is the difference between moods and emotions?
What is the difference between moods and emotions?
Which of the following is an example of an Extrinsic Reward?
Which of the following is an example of an Extrinsic Reward?
Which of the following is a step in the Control Process?
Which of the following is a step in the Control Process?
What are the two performance measures of productivity?
What are the two performance measures of productivity?
Which of the following accurately defines strategic management?
Which of the following accurately defines strategic management?
Which level of manager is responsible for setting long-term goals and overall direction?
Which level of manager is responsible for setting long-term goals and overall direction?
What does a SWOT analysis evaluate?
What does a SWOT analysis evaluate?
Which of the following is NOT one of the four functions of management?
Which of the following is NOT one of the four functions of management?
Flashcards
What is an organization?
What is an organization?
A group of people working together to achieve a common goal. They have a defined structure and processes for accomplishing tasks.
What is planning?
What is planning?
The process of setting goals and objectives, developing strategies, and allocating resources to achieve them.
What is organizing?
What is organizing?
The process of arranging tasks, people, and resources to achieve organizational goals.
What is leading?
What is leading?
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What is controlling?
What is controlling?
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Recruitment and Selection
Recruitment and Selection
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Training and Development
Training and Development
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Compensation and Benefits
Compensation and Benefits
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Employee Relations
Employee Relations
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Health and Safety
Health and Safety
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Psychological Contract (Balanced vs. Unbalanced)
Psychological Contract (Balanced vs. Unbalanced)
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Ethnocentrism
Ethnocentrism
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Constructive vs Destructive Stress
Constructive vs Destructive Stress
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Study Notes
Unit 1: Management Fundamentals
- Management Fundamentals (Organization): Definition of an organization, performance measures of productivity (efficiency & effectiveness)
- Management Fundamentals (Managers): Definition of a manager, three levels of managers (Top, Middle, Team Leader), five types of managers (be able to explain three), Four functions of management (leading, organizing, planning, controlling)
- Corporate Social Responsibility: Definition of Corporate Social Responsibility, and what the "Upside-down Pyramid" suggests
Unit 2: Planning
- Why and How Managers Plan: Five Steps of Planning (in correct order), three benefits of planning
- Types of Plans: Strategic, Tactical, and Operational plans used by managers
- Planning Tools and Techniques: Key Planning Tools (Forecasting, Contingency, and Scenario Planning), what is Benchmarking?
Unit 2: Strategic Management
- Implementing Plans to Achieve Results: Definition of SMART goals
- Introduction to Strategic Management: Definition of strategic management, competitive advantage, three levels of strategies
- The Strategic Management Process: Phases of the Strategic Management Process (3 phases), Definition of Mission statement, SWOT Analysis
Unit 3: Organizing
- Introduction to Human Resource Management: Definition of Human Resource Management, Key Functions (Recruitment & Selection, Training & Development, Compensation & Benefits, Employee Relations, Health & Safety - define 3)
- Forms of Compensation: Hourly wages, salary, salary plus commission, straight commission, bonuses, performance-based pay, fees for service, royalty or licensing fee, stock options
- Health and Wellness: Health (Double loss, sick pay), Occupational Health and Safety Act, rights in the workplace, right to know, right to participate, right to refuse, Employment Standards Act vocabulary and business workplace vocabulary
- Employability Skills: Four main categories (Fundamental, Social and Emotional, Personal Management, Teamwork Skills) (according to Conference Board of Canada)
- Controlling: Steps in the Control Process (in order)
Unit 4: Leading
- Nature of Leadership: Definition of leadership, different types of power, leadership traits
- Leadership Styles: Four different types of leadership styles
- Issues in Leadership Development: Transformation, Transactional, and Moral leadership
- Communication: Elements of the communication process
- Perception and Personalities: Perceptions, Psychological Contract (balanced vs unbalanced) , Ethnocentrism (part 1), Myer-Briggs Big 5 Personality Traits (part 2)
- Attitudes, Emotions, Moods and Stress: Components of attitudes, constructive vs destructive stress, moods vs emotions
- Extrinsic vs Intrinsic Rewards: Extrinsic vs intrinsic rewards, understanding motivation through needs and rewards, Maslow's Hierarchy of Needs (managerial application), Herzberg's Two-Factor Principles (Satisfier Factors vs Hygiene Factors)
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Description
Test your knowledge on the essentials of management, including definitions, functions, and the importance of planning. Explore key concepts such as corporate social responsibility and SMART goals through this comprehensive quiz. Ideal for students studying management fundamentals.
