Podcast
Questions and Answers
Which of the following best describes the concept of 'efficiency' as a performance measure?
Which of the following best describes the concept of 'efficiency' as a performance measure?
According to the 'upside-down pyramid' view of organizations, which of the following groups is considered to be at the top?
According to the 'upside-down pyramid' view of organizations, which of the following groups is considered to be at the top?
In the context of management, which of the following is NOT considered one of the four fundamental functions?
In the context of management, which of the following is NOT considered one of the four fundamental functions?
Which of the following sequences represents the correct order of the first three steps of the planning process?
Which of the following sequences represents the correct order of the first three steps of the planning process?
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What does the acronym SMART stand for when defining goals?
What does the acronym SMART stand for when defining goals?
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Which of the following best describes 'employee relations' as a key function of human resources?
Which of the following best describes 'employee relations' as a key function of human resources?
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Which of these represents skilled labor?
Which of these represents skilled labor?
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Which form of compensation ties an employee's earnings directly to their sales performance?
Which form of compensation ties an employee's earnings directly to their sales performance?
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Under the Occupational Health and Safety Act, what does the 'Right to Participate' entail?
Under the Occupational Health and Safety Act, what does the 'Right to Participate' entail?
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Which of these options best represents the purpose of 'Employment Equity'?
Which of these options best represents the purpose of 'Employment Equity'?
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According to the Conference Board of Canada, which is an example of a 'Personal Management Skill' important for employability?
According to the Conference Board of Canada, which is an example of a 'Personal Management Skill' important for employability?
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What is the first step in the control process according to the content provided?
What is the first step in the control process according to the content provided?
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Which of these options best describes 'transactional leadership'?
Which of these options best describes 'transactional leadership'?
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Study Notes
Unit 1: Management Fundamentals
- Organization (definition): A detailed description of what an organization is
- Productivity Measures: Efficiency and effectiveness of productivity.
- Management Fundamentals (Managers): A detailed description of what a manager is.
- Levels of Managers: Top Manager, Middle Manager, Team Leader.
- Types of Managers: Five types of managers. Be able to explain three of them.
- Four Functions of Management: Leading, organizing, planning, and controlling.
- Upside-Down Pyramid: Explanation of what this concept suggests.
- Corporate Social Responsibility (definition): A description of what corporate social responsibility is.
Unit 2: Planning
- Why and How Managers Plan: Five steps of Planning (know them in correct order).
- Benefits of Planning: Three benefits of planning.
- Types of Plans: Strategic, Tactical, and Operational plans.
- Key Planning Tools: Forecasting, Contingency, and Scenario Planning.
- Benchmarking: A detailed description of what benchmarking is.
Unit 3: Organizing
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Human Resource Management (definition): A detailed description of human resource management
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Key Functions of Human Resource: Recruitment, Selection, Training, Development, Compensation, Benefits, Employee Relations, Health and Safety. Be able to define three.
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Categories of Labour: Unskilled, Semi-Skilled, Skilled, Professional
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Forms of Compensation: Hourly Wages, Salary, Salary Plus Commission, Straight Commission, Bonus, Performance-Based Pay, Fee for Service, Royalty or Licensing Fee, Stock Options
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Health and Wellness: Health, Double loss, Sick Pay
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Workplace rights (Canada) : Right to Know, Right to Participate, Right to Refuse.
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Employment Standards Act: Summary of the Act. Vocabulary (related to the business world and workplace): discrimination, employment equity, affirmative action, pregnancy discrimination, comparable worth, workplace privacy, sexual harassment.
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Employability Skills: Four categories according to the Conference Board of Canada
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Controlling: Steps in the control process (know the order)
Unit 4: Leading
- Nature of Leadership (definition): What is leadership?
- Different Types of Power: What are the different types of power associated with leadership?
- Leadership Traits: What are leadership traits?
- Leadership Styles: Four different types of leadership styles.
- Issues in Leadership Development: Transformation, Transactional, and Moral leadership.
- Communication Process: Elements of the communication process.
- Perception and Personalities: Perceptual components, balanced vs. unbalanced psychological contracts, ethnocentrism, Big 5 Personality Traits.
- Attitudes, Emotions, Moods, and Stress: Components of attitudes, constructive vs. destructive stress, moods vs. emotions.
- Extrinsic vs. Intrinsic Rewards: Definition of rewards and types of rewards (needs and motivation). Motivation through needs
- Maslow's Hierarchy of Needs (Managerial Application): Maslow's needs in a management context.
- Herzerberg's Two Factor Principles (Satisfier Factors vs. Hygiene Factors): Herzerberg's concept concerning needs and job satisfaction.
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Description
Test your knowledge on the fundamental concepts of management and effective planning strategies. This quiz covers definitions, manager types, levels of management, four functions of management, and the importance of planning for organizations. Perfect for students studying business management.
