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Questions and Answers

What is the primary focus of Social Undermining Cognitive Dissonance Theory?

The effects of workplace violence on job performance

The impact of quid pro quo employment on workplace stress

The three aspects of attitudes that must follow each other (correct)

The role of emotional labor in service positions

What is the primary goal when an individual experiences cognitive dissonance?

To reduce dissonance by changing an aspect of their attitude (correct)

To suppress the dissonance and avoid making any changes

To ignore the dissonance and maintain the status quo

To seek social support from others to alleviate dissonance

Which of the following scenarios is an example of quid pro quo employment?

A manager consistently yells at employees to meet deadlines

A coworker makes unwanted sexual advances towards an employee

An employee is required to perform a task that is outside of their job description

An employer offers a promotion in exchange for sexual favors (correct)

What is the primary cause of work-related death for women, according to the text?

Workplace violence Signup and view all the answers

What type of conflict occurs when work stress affects home life, and vice versa?

Strain-based conflict Signup and view all the answers

What is the primary reason for changing aspects of an attitude, according to Cognitive Dissonance Theory?

To produce agreement among the elements of an attitude Signup and view all the answers

What is the term for presenting a friendly attitude while holding a negative attitude, particularly in service positions?

Emotional labor Signup and view all the answers

What is the primary reason for ignoring current knowledge and seeking new knowledge, according to Cognitive Dissonance Theory?

To reduce dissonance and alleviate stress Signup and view all the answers

What is the term for an intimidating, hostile, or offensive working environment?

Hostile work environment Signup and view all the answers

What is the primary focus of the Top 10 Life Stressors?

General life stressors Signup and view all the answers