Podcast
Questions and Answers
What is the primary focus of Social Undermining Cognitive Dissonance Theory?
What is the primary focus of Social Undermining Cognitive Dissonance Theory?
- The effects of workplace violence on job performance
- The impact of quid pro quo employment on workplace stress
- The three aspects of attitudes that must follow each other (correct)
- The role of emotional labor in service positions
What is the primary goal when an individual experiences cognitive dissonance?
What is the primary goal when an individual experiences cognitive dissonance?
- To reduce dissonance by changing an aspect of their attitude (correct)
- To suppress the dissonance and avoid making any changes
- To ignore the dissonance and maintain the status quo
- To seek social support from others to alleviate dissonance
Which of the following scenarios is an example of quid pro quo employment?
Which of the following scenarios is an example of quid pro quo employment?
- A manager consistently yells at employees to meet deadlines
- A coworker makes unwanted sexual advances towards an employee
- An employee is required to perform a task that is outside of their job description
- An employer offers a promotion in exchange for sexual favors (correct)
What is the primary cause of work-related death for women, according to the text?
What is the primary cause of work-related death for women, according to the text?
What type of conflict occurs when work stress affects home life, and vice versa?
What type of conflict occurs when work stress affects home life, and vice versa?
What is the primary reason for changing aspects of an attitude, according to Cognitive Dissonance Theory?
What is the primary reason for changing aspects of an attitude, according to Cognitive Dissonance Theory?
What is the term for presenting a friendly attitude while holding a negative attitude, particularly in service positions?
What is the term for presenting a friendly attitude while holding a negative attitude, particularly in service positions?
What is the primary reason for ignoring current knowledge and seeking new knowledge, according to Cognitive Dissonance Theory?
What is the primary reason for ignoring current knowledge and seeking new knowledge, according to Cognitive Dissonance Theory?
What is the term for an intimidating, hostile, or offensive working environment?
What is the term for an intimidating, hostile, or offensive working environment?
What is the primary focus of the Top 10 Life Stressors?
What is the primary focus of the Top 10 Life Stressors?
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