Management Evolution Timeline

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Questions and Answers

Which concept is NOT considered an objective of strategic management?

  • Creating Competitive Advantage
  • Resource Allocation
  • Short-term profit maximization (correct)
  • Setting Direction

Effective strategic management ensures an organization avoids adapting to changes in the business environment.

False (B)

What is the primary goal of 'setting direction' as an objective of strategic management?

To establish a clear direction for the organization by defining its vision, mission, and long-term goals

The Scientific Era of management, notable for contributions from Frederick Taylor and Henri Fayol, occurred during the ______ decades.

<p>1940s-1950s</p> Signup and view all the answers

Match the following eras with their defining characteristics.

<p>400 BC = Management considered a distinct competency Middle Ages = Guilds providing goods ranging from bread to armor Industrial Revolution = Invention of the steam engine Scientific Era = Focus on productivity measurement</p> Signup and view all the answers

Which activity is part of the 'strategy formulation' step in the strategic management process?

<p>Defining the vision and mission of the company (D)</p> Signup and view all the answers

A company's mission statement should be frequently changed to reflect short-term market trends.

<p>False (B)</p> Signup and view all the answers

What are external opportunities and list three examples of external opportunities

<p>Chance for businesses to grow outside help business stay competitive, grow faster, and stay ahead of others. Spotting trends and gaps.</p> Signup and view all the answers

The analysis trends surrounding the organization are called ______.

<p>External Opportunities and Threats</p> Signup and view all the answers

Match the mission key factors with their description

<p>Unanimity of Purpose = Everyone is on the same page Resource Allocation = Deciding how to use time, money, and people Organizational Climate = The feeling or vibe in the workplace Focal point for work structure = Decide what roles are needed, how teams should be built, and how work should be done to meet the company's purpose</p> Signup and view all the answers

Which of these factors is considered an internal strength?

<p>Strong brand reputation (D)</p> Signup and view all the answers

Long-term objectives are specific results an organization aims to achieve in less than a year.

<p>False (B)</p> Signup and view all the answers

How would market penetration improve sales?

<p>Seeking increased sales through the development of existing or new products</p> Signup and view all the answers

A defensive strategy that involves selling a division or part of an organization is known as ______.

<p>Divestiture</p> Signup and view all the answers

Match the following vertical integration strategies with their descriptions:

<p>Forward Integration = Gaining control of distributors and retailers Backward Integration = Gaining control of suppliers</p> Signup and view all the answers

Employee motivation is most closely related to

<p>How employees are encouraged to perform for the organization (C)</p> Signup and view all the answers

An internal review is a superficial overview of how the companies resources are aligned with companies goals.

<p>False (B)</p> Signup and view all the answers

What is the name of behavior developed by an organization as it learns to cope with its problem of external adaptation and internal integration?

<p>Integrating Strategy and Culture</p> Signup and view all the answers

Actions done to interveinand correct mistakes inside the organizationare called ______.

<p>Corrective action</p> Signup and view all the answers

Match the following term with what it means

<p>The first force = Rivalry among competing firms The second force = Bargaining power of consumers The third force = Bargaining power of suppliers The fourth force = Development of substitute products The fifth force = Potential entry of new competitors</p> Signup and view all the answers

Flashcards

Early Management

A competency separate from technical skills and knowledge, noted around 400 BC.

Industrial Revolution

A time of significant change (late 1700s-1800s) that revolutionized living/working conditions with inventions like the steam engine.

Scientific Era

Era (1940s-1950s) marked by scientific approaches to management, Frederick Taylor's productivity measures, Henri Fayol's Management Principles/Functions

MBO

Framework to managing businesses based on needs/goals.

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Setting Direction

Establishing a clear direction by defining the organization's vision, mission, and long-term goals.

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Creating Competitive Advantage

Identifying and developing strategies to give the organization a competitive edge.

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Resource Allocation

Effective strategic management ensures resources are allocated optimally, considering financial, human, and technological assets.

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Adapting to Change

scanning for external factors, anticipating changes, and creating proactive strategies

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Enhancing Performance

encompasses financial growth, market share increase, operational efficiency improvement, and stakeholder value delivery.

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Long-Term Sustainability

It strategically considers social, environmental, and ethical aspects to promote responsible/sustainable business practices.

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Competitive Advantage

Helps businesses identify their strengths and differentiate from competitors

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Resource Allocation

Helps businesses select and assign resources to projects and tasks

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Risk Management

Helps businesses identify, assess, and control threats to their operations

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Strategic Management

A game plan to become competitive

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Mission Statements

Vision; a long-term message that stays true, it explains what the company is about

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External Opportunities

Chances for a business to grow or improve by taking advantage of what's happening outside the company.

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Internal Strengths

Activities performed that increase business success

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E-Commerce

Online platforms for sales, service, or transactions.

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Long Term Objectives

Specific results that an organization seeks to achieve in pursuing its basic mission over a long-term

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External Review

An assessment of the outside forces that may affect the organization's performance

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Study Notes

Timeline of Management Evolution

  • In 400 BC, management emerged as a distinct competency separate from technical skills and knowledge.
  • Middle Ages (476 AD - 1450 AD): Guilds, associations of artisans and merchants, provided handmade goods like bread, armor, and swords.
  • Industrial Revolution (late 1700s - 1800s): Significant changes in living and working conditions occurred alongside the invention of the steam engine.
  • Early 1900s: Cars were assembled by craftsmen who modified parts to fit, pioneered by Henry T. Ford.
  • Scientific Era (1940s-1950s): Frederick Taylor measured productivity via quota, while Henri Fayol, the "Father of Modern Management" contributed the "14 Principles" and "5 Functions of Management".
  • 1954: Management by Objective (MBO) was introduced as a framework for managing businesses based on their unique needs and goals. Total Quality Management was invented after WWII, and Peter Drucker, "Father of Scientific Management"
  • 21st Century: Characterized by technology and globalization.

Objectives of Strategic Management

  • Setting Direction defines an organization's vision, mission, and long-term goals to provide a clear path.
  • Creating Competitive Advantage involves developing strategies to give the organization an edge.
  • Effective Resource Allocation, ensures optimal distribution including financial, human, and technological assets.
  • Adapting to Change involves scanning external factors, anticipating changes, and formulating proactive strategies to remain flexible in the business environment.
  • Enhancing Performance involves achieving financial growth, increasing market share, improving operational efficiency, and delivering value to stakeholders.
  • Long-Term Sustainability means strategically considering the social, environmental, and ethical aspects to foster responsible and sustainable business practices.

Reasons Strategic Management is Important

  • It provides a Competitive Advantage by helping businesses identify their strengths and differentiate themselves.
  • Strategic Management helps with Resource Allocation by helping businesses select and assign resources to projects and tasks effectively.
  • It enables Risk Management, by helping businesses identify, assess, and control threats to their operations.
  • Strategic Management facilitates Adaptation to Change, by helping businesses develop strategies to adapt to a changing environment.
  • It drives Performance Improvement, by helping businesses improve employee performance through goal setting and employee involvement.
  • Ultimately, it contributes to Profit Increase, by helping businesses identify and capitalize on opportunities.

Defining Strategic Management

  • Strategic Management is the art and science of formulating, implementing, and evaluating cross-functional decisions to achieve organizational objectives, which is a company's game plan.
  • Staying one step ahead of competitors, and allows businesses to be competitive.

Steps in the Strategic Management Process

  • In Strategy Formulation, Vision and Mission statements define aspirations ("what we want to become") and purpose ("what our business is").

Mission Statements

  • An enduring statement of purpose serves as a long-term message which explains what the company stands for.
  • Mission statements distinguish one firm from another and declares the firm's reason for existence by addressing the question: "Why does this company exist?"

Importance of Mission Statements

  • Fosters Unanimity of Purpose, ensuring everyone is on the same page.
  • Guides Resource Allocation, in deciding how to use time, money, and people.
  • Shapes Organizational Climate, or the feeling/vibe in the workplace.
  • Acts as a Focal Point for Work Structure, in deciding role requirements, team construction, and work processes.
  • Shared Vision promotes common interests, ensuring that everyone is on the same team, working together for the same reason.
  • It reduces daily monotony and makes every work day feel less boring.
  • Provides opportunity & challenge by giving people chances to learn, grow, and take on exciting new challenges.

External Factors: Opportunities and Threats

  • External Opportunities and Threats involve analyzing trends outside the organization that could either help or harm it, which involves "watching" trends in the market, industry, and economy.
  • Includes Economic factors (money situations), Social factors (lifestyles/habits), Cultural factors (values/beliefs/traditions).
  • Demographic/Environmental factors, and Political, Legal, and Governmental policies/regulations.
  • Technological factors (new tools/software/tech changes), and Competitors.

Key External Players

  • Competitors and suppliers are key external forces.

Internal Strengths and Weaknesses

  • Internal strengths and weaknesses refer to controllable activities performed well or poorly inside the organization.

Key Areas for Analysis

  • Management: Top management, supervisors, unit heads, and employees.
  • Marketing: Customer analysis (knowing customers), product/service promotion and sales, package design, pricing, distribution, marketing research.
  • Finance/Accounting: Investment (capital budgeting), financing, dividend decisions, with financial ratio analysis.
  • Production/Operations: Focusing on process workflow/efficiency and capacity, while Managing inventory, workforce, and product quality.
  • Research & Development: Developing new products (first to market), improving existing products, and improving manufacturing processes.
  • Management Information Systems (MIS): Includes Information Systems, leaders (CIO/CTO), security, user-friendliness, and e-commerce.

Analyzing for Strengths and Weaknesses

  • The goal is to use strengths to gain competitive advantage and fix weaknesses to avoid internal problems.

Long-Term Objectives

  • Long-term objectives involve specific results an organization seeks to achieve in pursuing its mission (over one year).
  • Such objectives provide direction, aid in evaluation, create synergy, reveal priorities, focus coordination, and provide a basis for management.

Alternative Strategies

  • Alternative strategies facilitate achieving long-term objectives.
  • Geographic expansion, diversification, acquisition, product development, market penetration, retrenchment, and divestiture.

Specific Strategies

  • Liquidation: Shutting down the business and selling its assets
  • Joint venture: Partnering with another company to work on a specific project

Strategy Selection

  • Strategy selection involves choosing the best strategy to achieve long-term goals, based on internal/external factors.

Vertical Integration Strategies

  • Forward Integration: Control distributors and retailers.
  • Backward Integration: Control of suppliers.

Intensive Strategies

  • Market penetration, market development (new markets), and product development (existing/new products).

Diversification Strategies

  • Related and/or unrelated products or service offerings.

Defensive Strategies

  • Retrenchment, business divestiture and/or liquidation (selling of tangible assets)

Strategy Implementation

  • Strategy implementation involves using short-term goals and policy guidelines.
  • It includes employee motivation and optimal resource allocation.

Strategy Evaluation: Internal Review

  • Internal review is a systematic examination of an organization's functional units to uncover strengths (competitive advantage) and weaknesses (internal problems).
  • The 3 keys here are physical resources, human resources, organizational resources.
  • It helps identify what's working, aligns resources with goals, and supports better decision-making and future planning.

Integrating Strategy and Culture

  • This means ensuring a company's plans match its values, beliefs, and ways of working.

External Review

  • The assessment of outside factors affecting an organizations performance, it cannot control, but must respond to.
  • Long-term oriented, measurable, and applicable to competing firms in a hierarchical approach.

Porter's Five Forces

  • Rivalry among Competing Firms: High competition forces companies to attract customers through price cuts and product improvements
  • Bargaining Power of Consumers: Customers with many options can demand better service/lower prices, affecting business profitability
  • Bargaining Power of Suppliers: Limited suppliers can increase costs for businesses
  • Potential Development of Substitute Products: Many substitutes require businesses to innovate and maintain customer loyalty.
  • Potential Entry of New Competitors: Easy market entry increases competition, making success harder for existing businesses

Measuring and Correcting Performance

  • Performance Measurement assesses individual/group success.
  • Corrective Action intervenes to fix mistake inside the organization.

Why Strategic Planning Fails

  • Lack of knowledge, poor rewards, fire fighting, high cost, laziness, contentment, fear, overconfidence, bad experience, self-interest, difference of opinion and/or suspicion drive strategic planning failures.

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