Management Chapter 2 Flashcards
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Management Chapter 2 Flashcards

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Questions and Answers

What are the five classical approaches to management?

  • Human Relations (correct)
  • Systematic (correct)
  • Bureaucracy (correct)
  • Scientific (correct)
  • Administrative Management (correct)
  • What is systematic management?

    Definition of responsibilities, standardized techniques.

    What does scientific management emphasize?

    A precise, specific approach to each element of work.

    What is bureaucracy in management?

    <p>Emphasizes structured, formal relationships among specialized positions.</p> Signup and view all the answers

    What does administrative management focus on?

    <p>Identifying major principles and functions for superior performance.</p> Signup and view all the answers

    What is the focus of human relations in management?

    <p>Understanding how psychological and social processes interact with work.</p> Signup and view all the answers

    What is the Hawthorne effect?

    <p>People's reaction to being observed results in superficial changes in behavior.</p> Signup and view all the answers

    What are the four contemporary approaches to management?

    <p>Systems Theory</p> Signup and view all the answers

    What is sociotechnical systems theory?

    <p>An approach to job design optimizing the operation of a new technology.</p> Signup and view all the answers

    What does quantitative management emphasize?

    <p>Application of quantitative analysis to decisions/problems.</p> Signup and view all the answers

    What is organizational behavior?

    <p>Studies management activities promoting employee effectiveness.</p> Signup and view all the answers

    What does systems theory state?

    <p>An organization is a managed system that changes inputs to outputs.</p> Signup and view all the answers

    What are inputs in the context of management?

    <p>Goods and services organizations take in to create products and services.</p> Signup and view all the answers

    What are outputs in management?

    <p>The products and services organizations create.</p> Signup and view all the answers

    What does the contingency perspective propose?

    <p>Managerial strategies depend on the contingencies of the applied situation.</p> Signup and view all the answers

    What are contingencies in management?

    <p>Factors that determine the appropriateness of managerial actions.</p> Signup and view all the answers

    Study Notes

    Classical Approaches to Management

    • Five classical approaches: systematic management, scientific management, bureaucracy, administrative management, human relations.

    Systematic Management

    • Involves defining responsibilities and utilizing standardized techniques for operations.

    Scientific Management

    • Focuses on a precise, specific approach to work elements.
    • Highlights importance of matching the right person to the right job based on established plans and principles.

    Bureaucracy

    • Emphasizes a structured and formal network of specialized positions within organizations.

    Administrative Management

    • Aims to identify key principles and functions for managers to achieve superior performance in organizations.

    Human Relations

    • Examines the interaction between human psychological and social processes and the formal work environment.

    Hawthorne Effect

    • Describes how people's behavior changes when they are aware of being observed, leading to potentially superficial changes in performance.

    Contemporary Approaches to Management

    • Includes sociotechnical systems theory, quantitative management, organizational behavior, and systems theory.

    Sociotechnical Systems Theory

    • Focuses on redesigning job tasks to improve the integration and operation of new technologies.

    Quantitative Management

    • A contemporary approach that emphasizes the use of quantitative analysis for decision-making and problem-solving.

    Organizational Behavior

    • Studies management practices that enhance employee effectiveness by analyzing organizational processes.

    Systems Theory

    • Conceptualizes an organization as a managed system transforming inputs into outputs.

    Inputs

    • Refers to goods and services that organizations utilize to create their products and services.

    Outputs

    • Represents the end products and services generated by organizations.

    Contingency Perspective

    • Proposes that high-performance managerial strategies must cater to the specific contingencies of a given situation, emphasizing that there is no universal best management style.

    Contingencies

    • These are factors influencing the relevance and appropriateness of certain managerial actions in different scenarios.

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    Description

    Test your knowledge on Chapter 2 of management principles with these flashcards. Explore the five classical approaches, including systematic, scientific, and human relations management. Perfect for students studying management theory.

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