Podcast
Questions and Answers
What is the main principle of management by exception?
What is the main principle of management by exception?
- Setting unrealistic standards
- Focusing on significant deviations (correct)
- Controlling everything
- Analyzing all deviations
Critical point control is used to identify minor deviations.
Critical point control is used to identify minor deviations.
False (B)
What is the advantage of setting critical points in an organisation?
What is the advantage of setting critical points in an organisation?
It saves time and effort of managers as they deal with only significant deviations.
Management by exception is often referred to as ________________________ by exception.
Management by exception is often referred to as ________________________ by exception.
What is the importance of controlling in an organisation?
What is the importance of controlling in an organisation?
Match the following reasons for deviations with their causes:
Match the following reasons for deviations with their causes:
Critical point control focuses on all deviations, regardless of their significance.
Critical point control focuses on all deviations, regardless of their significance.
What is the primary purpose of controlling in an organization?
What is the primary purpose of controlling in an organization?
What is the next step after identifying deviations that require managerial attention?
What is the next step after identifying deviations that require managerial attention?
An organization has complete control over external factors.
An organization has complete control over external factors.
What is the importance of managerial control in an organization?
What is the importance of managerial control in an organization?
The process of controlling involves ensuring that actual ______ conform to planned ______
The process of controlling involves ensuring that actual ______ conform to planned ______
Which of the following is a feature of controlling?
Which of the following is a feature of controlling?
What is the primary function of controlling in management?
What is the primary function of controlling in management?
Controlling is a function that is only required at the top level of management.
Controlling is a function that is only required at the top level of management.
What is the purpose of controlling in an organization?
What is the purpose of controlling in an organization?
A good control system helps an organization in ______________ its organizational goals.
A good control system helps an organization in ______________ its organizational goals.
What is the outcome of a good control system?
What is the outcome of a good control system?
Match the following benefits of controlling with their descriptions:
Match the following benefits of controlling with their descriptions:
Controlling is the last function of management.
Controlling is the last function of management.
What is the relationship between controlling and planning?
What is the relationship between controlling and planning?
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Study Notes
Controlling Function
- Controlling is the process of ensuring that actual activities conform to planned activities.
- The importance of managerial control lies in accomplishing organisational goals.
- Controlling helps in judging accuracy of standards, ensuring efficient utilization of resources, boosting employee morale, creating an atmosphere of order and discipline, and coordinating different activities.
Importance of Controlling
- Control is an indispensable function of management.
- Without control, the best of plans can go awry.
- A good control system helps an organisation in:
- Accomplishing organisational goals.
- Judging accuracy of standards.
- Ensuring efficient utilization of resources.
- Boosting employee morale.
- Creating an atmosphere of order and discipline.
- Coordinating different activities.
Critical Point Control and Management by Exception
- Critical point control identifies critical points where deviations can have a significant impact on the organisation.
- Management by exception focuses on significant deviations that require managerial attention.
- Advantages of critical point control and management by exception:
- Saves time and efforts of managers.
- Focuses managerial attention on important areas.
- Demands immediate managerial attention to deviations that go beyond the acceptable range.
Controlling as a Function of Management
- Controlling is a goal-oriented function.
- Controlling is a pervasive function that is required at all levels of management.
- Managers at all levels need to perform controlling functions to keep a control over activities in their areas.
Limitations of Controlling
- Controlling suffers from certain limitations, including lack of control over external factors.
- An organisation has no control over external factors.
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