Management and Motivation Quiz

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Questions and Answers

In a matrix management structure, organizations combine two or more different kinds of organizational structures such as project management or __________ management.

functional

According to Theory Y, most people have a psychological need to work and will be self-motivated when given the right conditions such as job security and ______.

financial rewards

Flattening hierarchies often leads to lower operating costs by eliminating the need for __________ managers.

mid-level

In Maslow's hierarchy of needs, ______ represents personal growth and fulfillment.

<p>self-actualization</p> Signup and view all the answers

A clear career path and defined roles are pros associated with a __________ organizational structure.

<p>hierarchical</p> Signup and view all the answers

The functional structure in a company groups employees by specialty skill or related ______.

<p>roles</p> Signup and view all the answers

One of the cons of a hierarchical structure is the limited _________ collaboration between different teams.

<p>cross-team</p> Signup and view all the answers

In a flattened organizational model, the disappearance of mid-level management can create power struggles and result in __________ among employees.

<p>confusion</p> Signup and view all the answers

A major disadvantage of a hierarchical structure is ______, which can lead to slow decision-making.

<p>poor communication</p> Signup and view all the answers

The ______ mentality refers to the unwillingness to share information between employees or across departments.

<p>silo</p> Signup and view all the answers

Flashcards

Theory Y

Theory stating that most people are motivated and creative at work with proper conditions (security, compensation).

Maslow's Hierarchy of Needs

A 5-level model of human needs, starting with basic needs and progressing to self-fulfillment.

Self-actualization

The highest level of Maslow's hierarchy; the drive for personal growth and fulfillment.

Self-esteem

The need for respect, achievement, recognition, and status within Maslow's hierarchy.

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Hierarchy or Chain of Command

A clear structure in an organization showing who reports to whom, from top to bottom.

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Functional Structure

An organizational structure grouping employees by skills or job roles.

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Line authority

The right to give instructions to those in subordinate roles.

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Autonomous

Independent, able to make decisions without consulting higher-ups.

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Silo mentality

The avoidance to share information or collaborate across departments.

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Economies of scale

Cost advantages from larger operation size

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Hierarchical Structure Pros

Clear roles, career paths, defined hierarchy, increased productivity, specialization, minimized operational costs.

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Hierarchical Structure Cons

Limited cross-team collaboration, lack of motivation, slow decision-making, competition between departments, narrow scope.

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Flat Structure Pros

Lower operating costs (no mid-level managers), improved communication, increased employee motivation and satisfaction.

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Flat Structure Cons

Difficult for large organizations (employee-to-manager ratio), low employee retention (limited promotion opportunities), and potential for power struggles.

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Matrix Management

A combined organizational structure (e.g., project management & functional management).

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Study Notes

Unit 1: Management

  • Management functions include planning, organizing, integrating (motivating and communicating), and measuring performance.
  • Managers plan, set objectives, and allocate resources. They organize tasks, select personnel, and motivate teamwork. Communication, pay, and promotion are crucial. Managers also oversee and supervise subordinates.
  • Leaders focus on human relationships, doing things right, and taking risks rather than focusing solely on goals and performance.

Unit 2: Work and Motivation

  • Remuneration includes salary, commissions, bonuses, and perks (total compensation).
  • Performance-related pay is based on achieving targets.
  • Perks enhance the work environment (e.g., game rooms, gym memberships). Benefits (e.g., childcare, health insurance, pension) are usually fixed and do not vary.
  • Net pay is take-home pay after deductions (e.g. taxes, social security).

Unit 3: Company Structure

  • Hierarchy/Chain of command is a direct chain from top to bottom.
  • Functional structure groups employees by skills.
  • Flattening hierarchy has fewer layers of management.
  • Matrix management combines different organizational structures (e.g., functional, project).

Unit 4: Managing Across Cultures

  • Glocalization: combining worldwide and regional concerns.
  • Collectivism emphasizes the group over the individual.
  • Monochronic cultures focus on one task at a time; polychronic cultures focus on several tasks at once.
  • Linear-active cultures are focused and direct; multi-active cultures are emotional and people-oriented; reactive cultures are attentive and cautious.

Unit 5: Recruitment

  • Preliminary selection/shortlist narrows down candidates.
  • References, CVs/Resumes, and sign-offs are used.

Unit 8: Production

  • Inventory/stock: a company's reserves of raw materials, parts, work in process, and finished goods.
  • Components are parts of a product; capacity is the rate of output.
  • Plants are buildings, machines, and facilities for production.
  • Supply chains network organizations for manufacturing and delivering goods/services.
  • Outsourced products are manufactured without the company itself handling the entire process.

Unit 9: Logistics

  • Agile describes companies with speed and ease.
  • Freight and freight forwarders handle goods transportation.
  • Payment and shipping lines, consolidation services, and costs are related to logistics.

Unit 10: The Business Cycle

  • Business cycles involve fluctuating economic growth (expansion, peak, contraction, trough).
  • External factors (e.g., wars, technology) and internal factors (e.g., consumer spending, investments) affect business cycles.
  • Fiscal and Monetary policies help to regulate cycles.
  • Keynesian economics focuses on government intervention.

Unit 12: Marketing

  • Marketing involves researching, promoting, selling, and distributing.
  • The 4Ps (Product, Price, Place, Promotion) are crucial.
  • Market skimming (high initial price) and market penetration (low price) are pricing approaches.
  • Pricing elasticity determines how a change in price affects demand.
  • Product Life Cycle (Introduction, Growth, Maturity, Decline) influences product strategies.

Unit 13: Advertising

  • Advertising builds brand awareness and sells products.
  • Advertising components include the product or promotion, targeted clients/viewers, and the promotion budget.
  • Different methods for product advertisement include advertisements in cinema, billboards, and pop-up pages on the internet.

Unit 23: Business Cycle

  • Business cycles involve alternating periods of expansion and contraction in economic activity.
  • Factors including GDP, interest rates, and consumer spending contribute to the cycle.
  • Economic fluctuations influence business decisions and investments.

Unit 24: Corporate Social Responsibility (CSR)

  • Corporate Social Responsibility (CSR) involves a company's ethical and social impact, including its efforts to address climate change, use sustainable materials, and create a positive work environment or community.
  • Stakeholder considerations include workers, shareholders, consumers, and communities.
  • Environmental and social factors are important aspects of CSR.

Unit 27: International Trade

  • Protectionism restricts imports to protect domestic industries.
  • Trade barriers impede international commerce.
  • Free trade eliminates barriers, increasing competition and consumer choice.
  • Absolute and comparative advantages explain why countries specialize in producing certain products more efficiently than others.
  • Economic growth, consumer benefits, and foreign investments encourage free trade.

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