LQMS - Laboratory Quality Management System

LQMS - Laboratory Quality Management System

Quality Objectives

• Specific, measurable, achievable, relevant, and time-bound (SMART) goals that support the quality policy
• Derived from the quality policy and aligned with the laboratory's mission and vision
• Examples: reduce turnaround time, improve accuracy, increase customer satisfaction
• Reviewed and updated regularly to ensure they remain relevant and achievable

Quality Policy

• A statement that outlines the laboratory's commitment to quality
• Defines the laboratory's quality objectives and guiding principles
• Communicates the laboratory's quality commitment to stakeholders
• Typically includes statements on:
  • Commitment to quality
  • Customer focus
  • Continuous improvement
  • Regulatory compliance
  • Employee involvement

Management Review

• A regular review of the laboratory's quality management system (QMS)
• Conducted by top management to ensure the QMS is effective and aligned with the laboratory's objectives
• Review of:
  • Quality policy and objectives
  • Audit results
  • Corrective actions
  • Customer feedback
  • Opportunities for improvement
• Output: decisions and actions to improve the QMS

Corrective Action

• A process to identify, contain, and correct deviations from the QMS
• Initiated in response to:
  • Nonconforming test results
  • Customer complaints
  • Audit findings
  • Internal audits
• Corrective action process:
  1. Identify and contain the issue
  2. Determine the root cause
  3. Implement corrective action
  4. Verify effectiveness
  5. Document and close the corrective action

Audit Management

• A process to evaluate the laboratory's QMS and ensure compliance with regulatory requirements
• Two types of audits:
  • Internal audits: conducted by the laboratory to evaluate its own QMS
  • External audits: conducted by external organizations to evaluate the laboratory's QMS
• Audit process:
  1. Planning and preparation
  2. Conducting the audit
  3. Reporting and follow-up
  4. Corrective action and closure

LQMS - Laboratory Quality Management System

Quality Objectives

• Quality objectives are specific, measurable, achievable, relevant, and time-bound (SMART) goals that support the quality policy.
• They are derived from the quality policy and aligned with the laboratory's mission and vision.
• Examples of quality objectives include reducing turnaround time, improving accuracy, and increasing customer satisfaction.
• Quality objectives are reviewed and updated regularly to ensure they remain relevant and achievable.

Quality Policy

• A quality policy is a statement that outlines the laboratory's commitment to quality.
• It defines the laboratory's quality objectives and guiding principles.
• The quality policy communicates the laboratory's quality commitment to stakeholders.
• A quality policy typically includes statements on:
  • Commitment to quality
  • Customer focus
  • Continuous improvement
  • Regulatory compliance
  • Employee involvement

Management Review

• A management review is a regular review of the laboratory's quality management system (QMS).
• It is conducted by top management to ensure the QMS is effective and aligned with the laboratory's objectives.
• The review covers:
  • Quality policy and objectives
  • Audit results
  • Corrective actions
  • Customer feedback
  • Opportunities for improvement
• The output of the management review is decisions and actions to improve the QMS.

Corrective Action

• A corrective action is a process to identify, contain, and correct deviations from the QMS.
• It is initiated in response to:
  • Nonconforming test results
  • Customer complaints
  • Audit findings
  • Internal audits
• The corrective action process involves:
  • Identifying and containing the issue
  • Determining the root cause
  • Implementing corrective action
  • Verifying effectiveness
  • Documenting and closing the corrective action

Audit Management

• Audit management is a process to evaluate the laboratory's QMS and ensure compliance with regulatory requirements.
• There are two types of audits:
  • Internal audits: conducted by the laboratory to evaluate its own QMS
  • External audits: conducted by external organizations to evaluate the laboratory's QMS
• The audit process involves:
  • Planning and preparation
  • Conducting the audit
  • Reporting and follow-up
  • Corrective action and closure

This quiz covers the basics of Laboratory Quality Management System, including quality objectives and quality policy. Learn about the SMART goals and how they support the laboratory's mission and vision.