Listening Skills Review Quiz
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Questions and Answers

What is one aspect of the ART of listening?

  • Ignore the speaker
  • Daydream while the speaker talks
  • Attend to the speaker (correct)
  • Interrupt the speaker

How can a listener show they are attending to the speaker?

  • Check their phone frequently
  • Start talking to someone else
  • Maintain eye contact and nod in agreement (correct)
  • Look around the room disinterestedly

What is cooperative group work?

  • When people cooperate to accomplish a goal (correct)
  • When people work individually without interaction
  • When people work against each other to accomplish a goal
  • When people avoid working with each other

What are two things a group can establish to operate effectively?

<p>Norms and roles (D)</p> Signup and view all the answers

Write the steps for the SOLVED approach.

<p>S: Share your story, O: Open your mind, L: Listen, V: Verify information, E: Express concerns, D: Decide on a solution (A)</p> Signup and view all the answers

What is the ART of listening?

<p>False (B)</p> Signup and view all the answers

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