Podcast
Questions and Answers
What is the main value that holds the Clan culture together?
What is the main value that holds the Clan culture together?
Which type of leader is associated with Adhocracy culture?
Which type of leader is associated with Adhocracy culture?
Which culture values rules and procedures as its binding glue?
Which culture values rules and procedures as its binding glue?
What is the primary focus of Market culture?
What is the primary focus of Market culture?
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Which organizational culture is primarily concerned with future trends and innovation?
Which organizational culture is primarily concerned with future trends and innovation?
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If an organization has a bad culture identity, what common issue do they face?
If an organization has a bad culture identity, what common issue do they face?
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What type of culture focuses more on winning rather than on internal processes?
What type of culture focuses more on winning rather than on internal processes?
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In a Fortune 500 company context, organizations are advised to improve which of the following?
In a Fortune 500 company context, organizations are advised to improve which of the following?
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What distinguishes persuasion from influence?
What distinguishes persuasion from influence?
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Which mode of thinking corresponds to the systematic process?
Which mode of thinking corresponds to the systematic process?
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What percentage of the time do people employ the peripheral route to thinking?
What percentage of the time do people employ the peripheral route to thinking?
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Which heuristic influence cue suggests that doing what others are doing is desirable?
Which heuristic influence cue suggests that doing what others are doing is desirable?
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Which aspect of influence tends to have a shorter persistence in its effects?
Which aspect of influence tends to have a shorter persistence in its effects?
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Which cue is associated with the principle that you should return a favor when someone gives you something?
Which cue is associated with the principle that you should return a favor when someone gives you something?
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In the context of presentations, what is likely the most important first step according to the HLBT method?
In the context of presentations, what is likely the most important first step according to the HLBT method?
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Under what situation might the authority cue be most effective?
Under what situation might the authority cue be most effective?
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What is the purpose of the 'Hook' in the HLBT method for communication?
What is the purpose of the 'Hook' in the HLBT method for communication?
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In which organizational culture is innovation and continuous improvement emphasized?
In which organizational culture is innovation and continuous improvement emphasized?
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What is the function of the 'Book' stage in the HLBT communication method?
What is the function of the 'Book' stage in the HLBT communication method?
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Which type of culture focuses primarily on coordination and control within organizations?
Which type of culture focuses primarily on coordination and control within organizations?
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What is the key focus of Market Culture in an organization?
What is the key focus of Market Culture in an organization?
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Which of the following leadership qualities are needed for a Clan Culture?
Which of the following leadership qualities are needed for a Clan Culture?
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What is the purpose of filling out the OCAI in an organizational context?
What is the purpose of filling out the OCAI in an organizational context?
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Which of the following best describes the relationship between Leaders and Organizational Culture?
Which of the following best describes the relationship between Leaders and Organizational Culture?
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What is a key aspect of continuous improvement in businesses?
What is a key aspect of continuous improvement in businesses?
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Which of the following best describes the hierarchy culture mentioned?
Which of the following best describes the hierarchy culture mentioned?
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What is one reason Walmart has faced challenges entering the French market?
What is one reason Walmart has faced challenges entering the French market?
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What is the primary goal of benchmarking in a competitive market?
What is the primary goal of benchmarking in a competitive market?
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How does the concept of acculturation relate to integrating foreign employees?
How does the concept of acculturation relate to integrating foreign employees?
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Which statement best characterizes the market culture approach to customer satisfaction?
Which statement best characterizes the market culture approach to customer satisfaction?
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What was a notable action taken by Southwest Airlines after the 9/11 attacks?
What was a notable action taken by Southwest Airlines after the 9/11 attacks?
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What key aspect contributes to energizing employees in a market culture?
What key aspect contributes to energizing employees in a market culture?
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Study Notes
Leadership: Session 5
- SKEMA Business School
- Session covers group presentations, the HLBT method for public speaking, organizational culture, and global business leadership.
Group Presentations
- A method for organizing presentations
- A speaker stands behind the podium giving a presentation or speech to the audience.
HLBT Method for Communicating in Public
- Hook: Grab the audience's attention with something interesting.
- Look: Briefly outline what will be discussed at the beginning of the presentation.
- Book: The detailed, theoretical, and factual information (the "boring" part).
- Took: Convince the audience via the presentation about the information's importance and usefulness.
Session 3: Leadership and Organizational Design and Culture
- Diagnosing, and changing an organization's culture.
- The type of followers needed for different organizational cultures, along with the types of leaders needed.
- Organizational Culture Model and assessment instrument, using the Competing Values Framework Model.
- Analyzing the organizational culture: Clan Culture, Adhocracy Culture, Market Culture, Hierarchy Culture.
- Clan Culture: Interpersonal relations, teamwork, personnel development
- Adhocracy Culture: Innovation, future focus, continuous improvement
- Market Culture: Energizing employees, competition, customer satisfaction
- Hierarchy Culture: Coordination, control system, acculturation
The Global Business Leader
- Environmental factors and issues
- Importance of self-awareness, commitment to strategy, influence over others, effective task design, and strategies for managing change.
- Organizational culture plays a crucial role in global business leadership.
Fill Out The OCAI
- An assessment tool (OCAI) for evaluating organizational culture
- Score a company as if it were a perfect company based on 100 available points.
- Points are to be allocated between options A, B, C, and D.
Cameron and Quinn Framework
- A visual representation of organizational culture types, showing the different values and characteristics of each type.
- Quadrant-based, plotting various organizational culture characteristics, including innovation, coordination, efficiency, and employees' satisfaction.
Influence and Persuasion
- Influence is a broader term including persuasion.
- Persuasion involves communication and attempts to change attitudes.
Two Modes of Thinking: The Dual Process Approach
- Central Route (Systematic): 20% focused thinking. In this route, a person analyzes arguments with attention.
- Peripheral Route (Heuristic): 80% focused thinking. Using cues and shortcuts, rather than actively evaluating arguments.
- Different thinking modes have varying effect sizes in terms of magnitude, persistence, resistance, and prediction.
Heuristic Influence Cues: The CLARCCS CUES
- Cues to influence others such as comparison, liking, authority, belief, reciprocity, commitment/consistency, and scarcity to affect persuasion and influence.
Group Presentation Method: HLBT
- L – Look: What will be discussed in the presentation? (Defining it in a clear and narrow way. Include what will be covered in last 10 min)
- H – Hook: Grab the audience's attention. (Ask questions that people want answers to. Storytelling, visually appealing images/videos, a playful method, roleplay/games/involvement for the audience. cliffhanger)
- B – Book/Boring Part: Detailed information/Theory. (Details, facts, data)
- T – Took: Convince the audience of the information's value/importance. (Summarize and end with impactful and meaningful information that is useful and important)
Organization Assessment (Session 5)
- Focus on creating a shared organizational culture.
- Using the HLBT method for group presentations.
- Techniques on grabbing attention, including questions, storytelling, pictures, videos, and audience involvement.
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Description
This quiz covers key concepts discussed in Session 5 of Leadership at SKEMA Business School, focusing on group presentations, the HLBT method for effective public speaking, and insights into organizational culture and global leadership. Enhance your understanding of important leadership techniques and the dynamics of organizational culture.
