Leadership Session 2: Theories & Case Studies
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Questions and Answers

What was a significant issue at the GM Fremont Plant in 1982?

  • High number of unresolved grievances (correct)
  • High productivity rates
  • Low employee absenteeism
  • Best quality products in GM

    • What strategy did General Motors employ in the 1950s?

  • Developing a new product line
  • Merging with other companies
  • Building plants in unionized states
  • Sunbelt Strategy in non-union states (correct)

    • How did employee absenteeism change from the GM Fremont Plant in 1982 to the NUMMI Plant in 1986?

  • It was eliminated completely
  • It decreased significantly (correct)
  • It increased significantly
  • It remained the same

    • Which statement best describes the quality of products at the NUMMI Plant compared to GM's average?

    <p>It was the best in GM</p> Signup and view all the answers

    What needs did the new management at NUMMI prioritize meeting?

    <p>The need to be understood and valued</p> Signup and view all the answers

    What is the main focus of management theories?

    <p>Supervision, organization, and group performance</p> Signup and view all the answers

    Which leadership style is characterized by motivating and inspiring people?

    <p>Transformational leadership</p> Signup and view all the answers

    What do relationship theories aim to enhance?

    <p>Connections between leaders and followers</p> Signup and view all the answers

    What is a characteristic of transformational leaders?

    <p>Encourage higher ethical standards</p> Signup and view all the answers

    What aspect do managerial theories base their approach on?

    <p>Rewards and punishments</p> Signup and view all the answers

    Which of the following is NOT a part of the Diamond Model of Leadership?

    <p>Profit sharing</p> Signup and view all the answers

    What is one method to develop commitment in employees?

    <p>Foster a collaborative environment</p> Signup and view all the answers

    What is a potential outcome of high commitment in an organization?

    <p>Enhanced customer satisfaction</p> Signup and view all the answers

    What is the primary assumption of the Great Man theory regarding leaders?

    <p>Great leaders are born with inherent traits.</p> Signup and view all the answers

    In what era was the bureaucratic distribution of power primarily seen?

    <p>19th and 20th Centuries</p> Signup and view all the answers

    Which leadership theory suggests that certain traits can predispose individuals to be effective leaders?

    <p>Trait Theory</p> Signup and view all the answers

    What assumption is made by the bureaucratic management paradigm regarding power distribution?

    <p>Power is distributed by gender and office.</p> Signup and view all the answers

    What criticism is commonly associated with Trait theories of leadership?

    <p>They falsely assume all leaders possess the same traits.</p> Signup and view all the answers

    Which of the following leadership theories emphasizes the importance of adaptability in various situations?

    <p>Situational Theory</p> Signup and view all the answers

    What key concept is central to the Infocracy paradigm in management?

    <p>Emphasis on key process contributors' knowledge.</p> Signup and view all the answers

    Which leadership theory suggests that leaders emerge during critical moments, often depicted as heroic figures?

    <p>Great Man Theory</p> Signup and view all the answers

    What do contingency theories of leadership emphasize?

    <p>The environment's impact on leadership styles.</p> Signup and view all the answers

    According to situational theories, what factors influence a leader's choice of style?

    <p>The knowledge and skills of group members.</p> Signup and view all the answers

    What is a key belief underlying behavioral theories of leadership?

    <p>Leaders can develop skills through observation.</p> Signup and view all the answers

    Participative leadership involves which of the following approaches?

    <p>Encouraging group members' participation while retaining final decision-making power.</p> Signup and view all the answers

    What do White and Hodgson suggest is crucial for effective leadership?

    <p>Balancing behaviors, needs, and context.</p> Signup and view all the answers

    In a scenario where a leader is the most knowledgeable member, which leadership style is suggested?

    <p>Authoritarian leadership style.</p> Signup and view all the answers

    What is a fundamental aspect of behavioral theories regarding leaders?

    <p>Leaders can be taught and developed through their actions.</p> Signup and view all the answers

    Which of the following reflects a misconception about leadership according to situational theories?

    <p>There is a universally effective style of leadership.</p> Signup and view all the answers

    What is the main goal of the competition among the Women’s Departments in KIABI stores?

    <p>To achieve the highest progression in sales</p> Signup and view all the answers

    What reward will the winning store receive for the sales competition?

    <p>Free dinner at a fancy restaurant</p> Signup and view all the answers

    What is the purpose of the side competition in the KIABI stores?

    <p>To take interesting photos of employees</p> Signup and view all the answers

    How long has the manager been overseeing the women’s and men’s departments?

    <p>Six months</p> Signup and view all the answers

    What demographic do the manager’s employees belong to?

    <p>Young adults aged 20-30</p> Signup and view all the answers

    What is the primary motivation of the manager to win the competition?

    <p>To show leadership ability and increase profits</p> Signup and view all the answers

    In which area does the manager plan to hold the first meeting regarding the competition?

    <p>In the employee room</p> Signup and view all the answers

    What is one of the evaluation methods for the competition?

    <p>Daily sales results comparisons</p> Signup and view all the answers

    Study Notes

    Leadership Session 2

    • Session focused on leadership theories and case studies
    • Covered various leadership models, including the Diamond Model of Leadership
    • Included analyses of the GM leadership problems and the NUMMI leadership story
    • The 1982 GM Fremont Plant had high absenteeism (20%), unresolved grievances (2000), and high total annual grievances (5000)
    • The 1986 GM NUMMI Plant had significantly improved metrics: low absenteeism (2%), no unresolved grievances, and zero wildcat strikes
    • The NUMMI story highlighted the importance of understanding and valuing employees
    • Explanations of types of leadership theories:
      • Great Man: Leadership qualities are inherent and not learned
      • Trait: Leaders possess certain traits that enable effective leadership, like extroversion and self-confidence
      • Contingency: Leadership effectiveness depends on the context and situation
      • Situational: Leaders adjust their style based on the situation, authoritarian in expert situations, democratic in skilled group situations
      • Behavioral: Focuses on the actions of leaders, emphasizing that leadership skills can be learned and taught
      • Participative: Involves input from others in decision-making, allowing group members to feel more relevant
      • Management/Transactional: Leadership focused on supervision and performance, using rewards and punishments; a common business approach
      • Relationship/Transformational: Leaders motivate others through connections and inspiration, focused on group members’ potential and task fulfillment
    • Short case study of KIABI store and their sales competition for Vicenza, Italy, with specific details given
    • Discussion of quantitative results of KIABI sales, October-December 2011, including specific store performance data
    • Discussion on the criteria and components of effective presentations
    • Explained the HLBT method for communication in public, digital presentations, and team settings

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    Leadership: Session 2 PDF

    Description

    Explore key leadership theories and their practical applications through case studies in this quiz. Dive into the Diamond Model of Leadership and assess the contrasting leadership metrics of GM's Fremont and NUMMI plants. Gain insights into various leadership styles and their impact on organizational success.

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