Podcast
Questions and Answers
Which management paradigm primarily distributed power by gender and lineage?
Which management paradigm primarily distributed power by gender and lineage?
- Infocracy
- Aristocracy (correct)
- Bureaucracy
- Participative Management
Great Man theories suggest what about leadership capacity?
Great Man theories suggest what about leadership capacity?
- It can be learned over time with practice.
- It can be developed through education and experience.
- It is acquired through personal relationships.
- It is inherent and individuals are born with it. (correct)
What is a key assumption in trait theories of leadership?
What is a key assumption in trait theories of leadership?
- Leadership qualities differ between genders.
- Leadership is a learned skill.
- Charisma is the only important trait for leaders.
- Certain inherited traits make individuals suitable for leadership. (correct)
During which era was bureaucracy the dominant management paradigm?
During which era was bureaucracy the dominant management paradigm?
Which leadership theory emphasizes environmental factors in effective leadership?
Which leadership theory emphasizes environmental factors in effective leadership?
What major flaw do trait theories exhibit in their approach to leadership?
What major flaw do trait theories exhibit in their approach to leadership?
Which assumption underlies the infocracy paradigm of management?
Which assumption underlies the infocracy paradigm of management?
What is a common misconception regarding the qualities of leaders based on the Great Man Theory?
What is a common misconception regarding the qualities of leaders based on the Great Man Theory?
What is the primary focus of management theories?
What is the primary focus of management theories?
Which characteristic is most commonly associated with transformational leaders?
Which characteristic is most commonly associated with transformational leaders?
In the Diamond Model of Leadership, which factor is NOT directly associated with organizational commitment?
In the Diamond Model of Leadership, which factor is NOT directly associated with organizational commitment?
What role do rewards and punishments play in managerial theories?
What role do rewards and punishments play in managerial theories?
How do relationship theories differ from management theories?
How do relationship theories differ from management theories?
What is the primary objective of the competition among the Women’s Departments in KIABI stores?
What is the primary objective of the competition among the Women’s Departments in KIABI stores?
Which aspect does the Diamond Model of Leadership emphasize for achieving results?
Which aspect does the Diamond Model of Leadership emphasize for achieving results?
What is the main goal of transformational leaders when working with group members?
What is the main goal of transformational leaders when working with group members?
What incentive is provided to the store that wins the main competition?
What incentive is provided to the store that wins the main competition?
What strategy is suggested for gaining commitment from team members?
What strategy is suggested for gaining commitment from team members?
How often will the results of the sales progression be reported to the managers?
How often will the results of the sales progression be reported to the managers?
What is the reward for the side competition that involves taking photos?
What is the reward for the side competition that involves taking photos?
What is the age range of the employees managed by the department manager?
What is the age range of the employees managed by the department manager?
What was the primary reason for the hostility at new GM plants constructed during the Sunbelt Strategy?
What was the primary reason for the hostility at new GM plants constructed during the Sunbelt Strategy?
What is the manager's goal regarding the competition?
What is the manager's goal regarding the competition?
Where will the initial meeting to discuss the competition be held?
Where will the initial meeting to discuss the competition be held?
Which of the following metrics significantly improved at the GM NUMMI plant compared to the 1982 plant?
Which of the following metrics significantly improved at the GM NUMMI plant compared to the 1982 plant?
What do contingency theories of leadership emphasize as crucial for determining effective leadership styles?
What do contingency theories of leadership emphasize as crucial for determining effective leadership styles?
What duration has the manager been overseeing the women’s and men’s departments?
What duration has the manager been overseeing the women’s and men’s departments?
According to situational theories, what factors do leaders consider when choosing their leadership style?
According to situational theories, what factors do leaders consider when choosing their leadership style?
What was one of the critical needs that new management at NUMMI sought to meet?
What was one of the critical needs that new management at NUMMI sought to meet?
How did the quality of products produced at NUMMI compare to those from other GM plants?
How did the quality of products produced at NUMMI compare to those from other GM plants?
How do behavioral theories of leadership differ from Great Man theories?
How do behavioral theories of leadership differ from Great Man theories?
Which of the following characteristics was true about the 1982 GM Fremont Plant?
Which of the following characteristics was true about the 1982 GM Fremont Plant?
Which behavior characterizes participative leadership style?
Which behavior characterizes participative leadership style?
What is a key aspect that determines success in leadership according to White and Hodgson?
What is a key aspect that determines success in leadership according to White and Hodgson?
In what scenario would authoritarian leadership be considered most appropriate?
In what scenario would authoritarian leadership be considered most appropriate?
Who argued that great leaders are developed through experience rather than innate traits?
Who argued that great leaders are developed through experience rather than innate traits?
What common misconception about leadership styles is addressed by situational theories?
What common misconception about leadership styles is addressed by situational theories?
What was the productivity level of the 1982 GM Fremont Plant compared to GM's overall average?
What was the productivity level of the 1982 GM Fremont Plant compared to GM's overall average?
What was a significant change in absenteeism levels at the NUMMI plant compared to the GM Fremont Plant in 1982?
What was a significant change in absenteeism levels at the NUMMI plant compared to the GM Fremont Plant in 1982?
Which metric improved significantly at the NUMMI plant, reflecting its transformation from the 1982 Fremont Plant?
Which metric improved significantly at the NUMMI plant, reflecting its transformation from the 1982 Fremont Plant?
What was the main reason for the hostility in GM's new plants established under the Sunbelt Strategy?
What was the main reason for the hostility in GM's new plants established under the Sunbelt Strategy?
What key need did the new management at NUMMI prioritize to enhance employee relations?
What key need did the new management at NUMMI prioritize to enhance employee relations?
What is the primary focus of relationship theories?
What is the primary focus of relationship theories?
Which aspect is emphasized by managerial theories?
Which aspect is emphasized by managerial theories?
What do transformational leaders aim to instill in their team members?
What do transformational leaders aim to instill in their team members?
In the Diamond Model of Leadership, which element is directly linked to results?
In the Diamond Model of Leadership, which element is directly linked to results?
What is a critical element in gaining commitment from team members?
What is a critical element in gaining commitment from team members?
What characteristic is often associated with transformational leaders?
What characteristic is often associated with transformational leaders?
Which outcome is NOT a focus of managerial theories?
Which outcome is NOT a focus of managerial theories?
What do contingency theories emphasize as crucial in determining effective leadership?
What do contingency theories emphasize as crucial in determining effective leadership?
Which leadership style is suggested to be most effective when the leader is the most knowledgeable member of a group?
Which leadership style is suggested to be most effective when the leader is the most knowledgeable member of a group?
In participative leadership theories, what remains with the leader despite considering input from others?
In participative leadership theories, what remains with the leader despite considering input from others?
What is a core belief of behavioral theories of leadership?
What is a core belief of behavioral theories of leadership?
What aspect contributes significantly to the success of a leader according to White and Hodgson?
What aspect contributes significantly to the success of a leader according to White and Hodgson?
Situational theories of leadership suggest that leaders must consider what when deciding on a leadership style?
Situational theories of leadership suggest that leaders must consider what when deciding on a leadership style?
Which statement best defines participative leadership?
Which statement best defines participative leadership?
Which theory contrasts with the notion that great leaders are innate and cannot be developed?
Which theory contrasts with the notion that great leaders are innate and cannot be developed?
What primary focus characterizes the Infocracy paradigm of management?
What primary focus characterizes the Infocracy paradigm of management?
Which leadership theory suggests traits are inherited and determine leadership potential?
Which leadership theory suggests traits are inherited and determine leadership potential?
A significant flaw in trait theories involves explaining why individuals with certain traits may not be leaders. What does this indicate?
A significant flaw in trait theories involves explaining why individuals with certain traits may not be leaders. What does this indicate?
According to Great Man theories, leaders are characterized by which of the following?
According to Great Man theories, leaders are characterized by which of the following?
What reward will the winning store of the main sales competition receive?
What reward will the winning store of the main sales competition receive?
What type of competition is additionally provided to encourage creativity among the stores?
What type of competition is additionally provided to encourage creativity among the stores?
What assumption is made about leaders according to trait theories?
What assumption is made about leaders according to trait theories?
What is primarily critiqued about the Great Man theory's perspective on leadership?
What is primarily critiqued about the Great Man theory's perspective on leadership?
How long has the manager been overseeing the women’s and men’s departments?
How long has the manager been overseeing the women’s and men’s departments?
What defines the primary difference between Trait theories and Great Man theories?
What defines the primary difference between Trait theories and Great Man theories?
What is the primary reason the manager wants to win the competition?
What is the primary reason the manager wants to win the competition?
What primary assumption underlies the Great Man Theory regarding leadership?
What primary assumption underlies the Great Man Theory regarding leadership?
In what setting will the initial meeting to discuss the competition take place?
In what setting will the initial meeting to discuss the competition take place?
What characteristic is shared by the employees managed by the department manager?
What characteristic is shared by the employees managed by the department manager?
How frequently will the results of the sales progression be reported during the competition?
How frequently will the results of the sales progression be reported during the competition?
Flashcards
GM Fremont Plant (1982)
GM Fremont Plant (1982)
A General Motors plant with high absenteeism, unresolved grievances, and frequent wildcat strikes; low productivity and quality compared to industry standards.
NUMMI Plant (1986)
NUMMI Plant (1986)
A joint venture between GM and Toyota marked by a significant improvement in worker relations, leading to near-zero grievances, low absenteeism, and high quality, significantly improved productivity.
Improved Productivity at NUMMI
Improved Productivity at NUMMI
NUMMI's productivity was double the average of other GM plants, showcasing the impact of a better approach to worker needs.
Absenteeism at NUMMI
Absenteeism at NUMMI
Signup and view all the flashcards
Grievances at NUMMI
Grievances at NUMMI
Signup and view all the flashcards
Great Man Theory
Great Man Theory
Signup and view all the flashcards
Trait Theory
Trait Theory
Signup and view all the flashcards
Aristocracy
Aristocracy
Signup and view all the flashcards
Bureaucracy
Bureaucracy
Signup and view all the flashcards
Infocracy
Infocracy
Signup and view all the flashcards
Leadership Theories
Leadership Theories
Signup and view all the flashcards
Contingency Theory
Contingency Theory
Signup and view all the flashcards
Participative Leadership
Participative Leadership
Signup and view all the flashcards
Situational Theories
Situational Theories
Signup and view all the flashcards
Behavioral Theories
Behavioral Theories
Signup and view all the flashcards
Leadership Style
Leadership Style
Signup and view all the flashcards
Followers' Qualities
Followers' Qualities
Signup and view all the flashcards
Effective Leadership
Effective Leadership
Signup and view all the flashcards
Context of Leadership
Context of Leadership
Signup and view all the flashcards
KIABI Sales Competition
KIABI Sales Competition
Signup and view all the flashcards
Competition Reward
Competition Reward
Signup and view all the flashcards
Side Competition
Side Competition
Signup and view all the flashcards
Manager's Goal
Manager's Goal
Signup and view all the flashcards
First Meeting
First Meeting
Signup and view all the flashcards
Employee Demographics
Employee Demographics
Signup and view all the flashcards
Meeting Location
Meeting Location
Signup and view all the flashcards
Manager's Motivation
Manager's Motivation
Signup and view all the flashcards
Transactional Leadership
Transactional Leadership
Signup and view all the flashcards
Transformational Leadership
Transformational Leadership
Signup and view all the flashcards
Diamond Model of Leadership
Diamond Model of Leadership
Signup and view all the flashcards
Commitment to Strategy
Commitment to Strategy
Signup and view all the flashcards
Strategic Thinking
Strategic Thinking
Signup and view all the flashcards
Managing Change
Managing Change
Signup and view all the flashcards
Organizational Commitment
Organizational Commitment
Signup and view all the flashcards
Employee Energy
Employee Energy
Signup and view all the flashcards
Sunbelt Strategy
Sunbelt Strategy
Signup and view all the flashcards
NUMMI Plant
NUMMI Plant
Signup and view all the flashcards
What needs did new management at NUMMI meet?
What needs did new management at NUMMI meet?
Signup and view all the flashcards
Unresolved Grievances at NUMMI
Unresolved Grievances at NUMMI
Signup and view all the flashcards
Contingency Leadership
Contingency Leadership
Signup and view all the flashcards
Situational Leadership
Situational Leadership
Signup and view all the flashcards
Behavioral Leadership
Behavioral Leadership
Signup and view all the flashcards
Study Notes
Leadership Session 2
-
SKEMA Business School is a business school.
-
The session focused on leadership.
-
There were discussions on GM leadership problems.
-
GM in the 1950s used a Sunbelt strategy to build plants in the southern and western USA. These were non-union plants in "right-to-work states."
-
The unions viewed this strategy as an attempt by GM to move away from union-controlled states.
-
This led to conflict in plants that were established in those states.
-
A case study of the GM Fremont Plant (1982) highlighted poor performance indicators, such as high absenteeism rates (20%), many unresolved grievances (2,000), high total annual grievances (5,000), and frequent wildcat strikes (3-4). The Chevrolet Nova had assembly costs 30% higher than that of Japanese competitors. Productivity and Quality were both the worst in GM.
-
A case study of the GM NUMMI Plant (1986) showed substantial improvements - much lower absenteeism (2%), zero unresolved grievances, zero wildcat strikes, and the Chevrolet Nova+Geo Prism assembly costs were similar to Japanese competitors. Productivity and quality were the best in GM.
-
New management at NUMMI needed to be understood and valued.
-
The presentation introduced different leadership theories, including the Great Man, Trait, Contingency, Situational, Behavioral, Participative, Management, and Relationship theories.
-
Details about each theory are provided - including definitions and descriptions.
Paradigm Shifts in Management
- Different eras of management styles were described (Aristocracy, Bureaucracy, Infocracy).
- These paradigms show how power distribution and assumptions about leadership have changed.
The Diamond Model of Leadership
- A diamond model of leadership was introduced.
- The model comprises interlocking components.
Commitment
- The session included questions related to employee commitment.
- Questions for discussion focused on employee commitment.
The KIABI Vicenza Short Case
- A case study about a competition between KIABI stores was presented.
- Employees were tasked with motivating others.
- The competition is based on sales progression from October 1 to December 31
- There will be a free dinner for the winners.
- There is an additional side competition for interesting employee photos.
Sales Results (Quantitative Data)
- Data was presented on sales, showing positive and negative performances of various KIABI store groups for the period of October 2011- December 2011.
Group Presentations and Class Discussion
- The class was expected to discuss presentations and what makes them successful or bad.
- A particular method (HLBT) of presentation was mentioned.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
This session delves into leadership challenges faced by GM during the 1950s and the contrasting performances of the Fremont and NUMMI plants. It offers insights into union conflicts, productivity issues, and strategies implemented to improve employee grievances and absenteeism. Explore key takeaways for effective leadership in a unionized environment.