Questions and Answers
What is the focus of the Coca Cola Program for manufacturing employees?
Technical, Interpersonal, and Team action skills
What is the advantage of off-the-job training?
Networking among participants out of different functions and countries
What is the purpose of Diversity training?
To promote understanding and inclusion of diverse perspectives
What is evaluated in the 'Reaction' level of Kirkpatrick's training evaluation?
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What is the primary method used for conducting multimedia training in the text?
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What is the purpose of 'My Knowledge Corner' in the multimedia training context?
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How are training hours completed linked to individual performance scores in the multimedia training context?
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What is the main focus of Competency Assessment in the multimedia training context?
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Which company did Narayana Murthy change his designation to 'chief mentor' to emphasize the importance of building leaders?
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Which company has formal leadership development programs according to the text?
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What criteria does P&G use for selecting senior executives?
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What does the choice of a CEO represent according to the text?
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What are some examples of technology-based approaches in training and development mentioned in the text?
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What is crucial for companies according to the text?
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Who groomed Cyrus Mistry for leadership at Tata Group according to the text?
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Which aspect should not be overlooked in HR decisions according to the text?
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What is an ongoing process supported by appropriate resources, capabilities, and systems according to the text?
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What can make succession planning unsuccessful according to the text?
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What are some examples of computer-based training mentioned in the text?
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What is the process of selecting and developing candidates for succession according to the text?
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Study Notes
Training, Leadership Development, and Succession Planning
- Narayana Murthy changed his designation to "chief mentor" to emphasize the importance of building leaders at Infosys.
- Several companies, including GCPL, Xerox, Eicher Group, TCS, HCL Ltd, and Ashok Leyland, have formal leadership development programs.
- Succession planning is crucial for companies, and the process of selecting and developing candidates for succession begins early.
- P&G's criteria for selecting senior executives include character, values, integrity, proven track record, and visionary leadership.
- The choice of a CEO is a calculated bet on their judgment in selecting people, setting the organization's direction, and handling crises.
- Succession planning is an ongoing process supported by appropriate resources, capabilities, and systems.
- Succession planning may not always be successful, especially when individuals possess unique qualities that make them irreplaceable.
- Some HR issues contributed to the declining market position of Infosys and the comeback of Narayana Murthy.
- Cyrus Mistry was groomed by Ratan Tata for leadership at Tata Group.
- New developments in training and development include technology-based approaches such as computer-based training and competency-based approaches.
- Technology can influence HR decisions, but cultural aspects should not be overlooked.
- Computer-based training includes computer-assisted instruction, computer-managed instruction, virtual reality training, and multimedia training, used in various fields including piloting, military training, and medical training.
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