Leadership, Culture, and Ethical Environment Quiz

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12 Questions

What does leadership aim to achieve?

Motivate a group of people to act toward a common goal

Which aspect of culture defines what is encouraged or discouraged within a group?

Cultural norms

What is the focus of Ethical Climate?

The 'collective personality' of an organization

What is the purpose of finding Seminal Works?

To identify articles of great importance within a discipline

What is the key focus of the Globe Framework?

Provide a lens for performing well in international environments

What does Performance Orientation emphasize?

Achievement and success

What are the three aspects that comprise intercultural sensitivity?

Cognitive, affective, and behavioral

Which component of attitudes is presented by intercultural awareness?

Cognitive

What does the concept of ethnocentrism teach individuals to do?

Feel proud of their own heritage

What is the main characteristic of intercultural communication apprehension?

Fear or anxiety associated with interacting with different groups

Which of the following is NOT considered an essential factor for intercultural communication?

Cultural superiority

How do positive emotional responses generated by intercultural sensitivity influence intercultural interactions?

Demonstrate a willingness to acknowledge and respect cultural differences

Study Notes

Leadership and Culture

  • Leadership is the art of motivating a group of people to act towards achieving a common goal.
  • Culture shapes attitudes and behaviors in wide-ranging and durable ways.
  • Cultural norms define what is encouraged, discouraged, accepted, or rejected within a group.

Ethical Culture and Climate

  • Ethical culture looks at how an organization demonstrates and teaches the extent to which it regards its values.
  • Ethical climate is concerned with the “collective personality” of the organization.

Seminal Works

  • Seminal Works are articles that initially presented an idea of great importance or influence within a particular discipline.
  • Finding Seminal Works relies heavily on thoroughness in examining and synthesizing scholarly literature.
  • It is recommended to avoid using a date limiter when searching for Seminal Works.

Globe Framework

  • The Globe Framework provides managers with an additional lens to understand how to perform well in an international environment.
  • It involves 170 researchers from over 60 countries who collected data on 17,000 managers from 62 countries.

Dimensions of Culture

  • Performance Orientation is the degree to which societies emphasize achievement.
  • Humane Orientation is the extent to which societies place importance on fairness, altruism, and caring.

Intercultural Sensitivity

  • Intercultural Sensitivity is the concept of intercultural communication competence.
  • It comprises 3 aspects: cognitive, affective, and behavioral abilities.
  • It is a developmental process that transforms individuals from the ethnocentric stage to the Ethno-relative stage.

Components of Attitudes

Cognitive

  • Represents our thoughts, beliefs, and ideas about something.
  • Ability is presented by intercultural awareness.

Affective

  • Deals with feelings or emotions brought to the surface about something, such as fear or hate.
  • Ability is presented by intercultural sensitivity.

Behavioral/Conative

  • Centers individuals acting a certain way towards something.
  • Ability is presented by intercultural effectiveness or adroitness.
  • Interaction attentiveness is a key aspect.

Ethnocentrism and Intercultural Communication Apprehension

  • Ethnocentrism teaches individuals to bond tightly with their group members and feel proud of their own heritage.
  • Intercultural communication apprehension refers to the fear of anxiety associated with interaction with people from different groups.
  • Lack of information about one another during initial interaction leads to increased situational uncertainty.

Positive Emotional Responses

  • Produced by intercultural sensitivity, demonstrating an individual’s willingness to acknowledge, recognize, respect, and appreciate cultural differences during intercultural interaction.

Essential Factors for Intercultural Communication

  • Interaction engagement
  • Respect for cultural differences
  • Interaction confidence
  • Interaction enjoyment
  • These 5 abilities are essential for effective intercultural communication.

Test your knowledge on leadership, culture, ethical culture, and ethical climate within an organization. Learn about how these factors influence attitudes, behaviors, and values in a group setting.

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