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Leadership and Negotiation in Pharmacy Settings

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31 Questions

What is the primary goal of integrative negotiation?

To build a long-lasting relationship between both parties

According to David, what type of negotiation is less common now and not advised?

Distributive negotiation

What is the main consideration when in a position of power during negotiation?

To think carefully about how to use that power

What is the primary focus of dispute resolution negotiation?

To resolve disputes through arbitration

What is the main goal of deals negotiation?

To get the best position possible for both parties

What is the key aspect of the '3 Ps of negotiation'?

Position, Power, Persuasion

What is crucial when working with thinkers?

Presenting clear and organized options

What tendency do intuitors have during negotiations?

Getting sidetracked by their ideas

What is essential when dealing with intuitors?

Building in extra time for negotiation

What is important to achieve during negotiations?

Listening without judgment

What is essential for effective negotiation?

Preparation and staying focused

What is the primary goal of a pharmacist's negotiation strategy when disagreeing with a physician's prescription?

To present evidence-based recommendations or alternative treatments

Which personality type is characterized by being overly cautious and concerned about the risks involved in a negotiation?

Thinkers

What is the outcome of a pharmacist's negotiation with a patient on medication adherence?

A mutually agreeable solution that enhances medication adherence and improves health outcomes

When negotiating with a pharmaceutical representative, what is the primary goal of a pharmacist's negotiation strategy?

To negotiate a better deal for the pharmacy

What is the characteristic of a Sensor in a negotiation?

They are results-oriented and want to get things done

What is the outcome of a pharmacist's negotiation with a pharmaceutical company on reimbursement schemes?

Securing coverage for the medication or finding an effective alternative

When negotiating with management on resources and staffing, what is the primary goal of a pharmacist's negotiation strategy?

To present a well-reasoned case for additional resources

What is the characteristic of a Feeler in a negotiation?

They are very concerned about feelings and want to avoid conflict

What is the outcome of a pharmacist's negotiation with a patient on medication adherence?

A mutually agreeable solution that enhances medication adherence and improves health outcomes

What is the primary goal of a pharmacist's negotiation strategy when negotiating with a pharmaceutical representative?

To negotiate a better deal for the pharmacy

What is the main goal of adopting an empathetic position in negotiations?

To understand the other party's needs and perspectives

What is a key principle of negotiation in healthcare?

Understanding interests over positions

In which negotiation style do parties prioritize relationships and agreement over their own goals?

Accommodating

When is the competitive negotiation style most suitable?

In emergency decision-making

What is a risk of using the collaborative negotiation style?

Time-consuming process

What is the main advantage of the avoiding negotiation style?

Provides temporary relief from tension

In which situation is the compromising negotiation style most suitable?

When both parties have equally important goals

What is a key aspect of negotiation in healthcare?

Balancing clinical and personal patient needs

What is an example of a critical skill in pharmacy practice?

Negotiation

What is essential in active listening in negotiation?

Empathy and understanding

This quiz covers the basics of power, authority, and negotiation strategies in pharmacy settings. Learn about the different types of authority and how to improve patient outcomes through effective negotiation. Understand the importance of negotiation in pharmacy settings and its impact on patient care.

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