Fire Officer Chapter 2-3

What is one of the seven steps in effective delegation mentioned in the text?

Why does the text suggest that delegating routine activities is a goal of an effective fire officer?

What does determining the level of delegation in Step 3 involve?

Why do fire fighters prefer a consistent company officer?

Who developed Crew Resource Management (CRM)?

What did Gordon Dupont spend seven years doing?

Who is responsible for developing programs to reduce maintenance error?

What did Dr. James Reason look at in relation to human error management?

What are 'active failures' in the context of human error?

What do 'latent conditions' refer to in the context of human error?

According to Dr. James Reason, what is each layer of defense more like?

'Dirty dozen' reasons and ways that humans make mistakes are associated with which individual mentioned in the text?

'Swiss cheese model' of how defenses may be penetrated is explained by which individual mentioned in the text?

Who received the Distinguished Leadership Award from Aviation Week and Space Technology in 2003?

In which year did Prof. Robert Helmreich and his staff develop CRM?

What can be considered as an example of a latent condition within a system, according to the text?

What are the three activities incorporated in the CRM Model?

What action is taken by emergency responders to minimize the effect of an emergency on a community?

What does the term 'sterile cockpit' refer to in the aviation application of CRM?

In the context of crew members responding to an alarm in a fire apparatus, what does CRM advocate for promoting safety?

Which of the following is NOT one of the six areas covered by the fire service CRM model?

What is the process of questioning a situation that causes concern known as, as mentioned in the text?

What are the three key components to reducing errors resulting from miscommunication according to the text?

What is entrapment in the context of error management model CRM?

What is the primary aim of maintaining a 'sterile cockpit' in aviation application of CRM?

Which type of environment does CRM advocate for when a fire apparatus is responding to an alarm?

What does inquiry and advocacy promote according to the text?

What is the main purpose of developing a standard language according to the text?

What is the primary focus of crew resource management (CRM)?

What was the sentinel event that led to the development of crew resource management (CRM)?

What was the outcome of the United Airlines Flight 173 incident?

What factor led to the development of crew resource management training?

What event validated the worth of crew resource management (CRM)?

What did the crew attribute their success to in bringing United Airlines Flight 232 into the airport?

What is the purpose of CRM training?

What percentage of reduction in aviation industry's accident rate is attributed to CRM?

What is one of the responsibilities of a fire officer according to the text?

What should a new fire officer plan on doing when delegating tasks for the first time?

What is the focus of delegation as mentioned in the text?

What is required for successful crew resource management?

What is the key factor to keep in mind when using communication in advocacy?

Which of the following is part of Todd Bishop's assertive statement process?

Which component is essential for leaders to function effectively in a CRM environment?

What is one effective tactic for signaling discomfort with a situation in the text?

What are the two toughest lessons to impart and adopt in CRM according to the text?

Which technique is mentioned as an effective listening technique in the text?

What is the informal authority to lead derived through according to the text?

What is the structured system provided by CRM at different levels?

What are the two skills that require practice and patience according to the text?

How many competencies are stated as essential for leaders to function effectively in a CRM environment?

What does CRM promote according to the text?

What is one important aspect of achieving effective teams according to the text?

What does the trait of 'leading by example' require from the leader?

Why is it important for leaders to admit when they have made mistakes?

Why do leaders who are insecure about their positions tend to withhold knowledge?

What is a key requirement for a fire officer as mentioned in the text?

What does CRM stand for as mentioned in the text?

What is the captain's role in decision making in the cockpit?

What does Chief Alan Brunacini’s mantra 'risk a lot to save a savable life' establish according to the text?

What is a key component of CRM in conflict resolution according to the text?

What is the main reason for skeptics suggesting that CRM advocates 'management by committee'?

What should all followers perform according to the text?

What is required for decision making to be efficient according to the text?

What does handling conflict in CRM emphasize according to the text?

What is the main emphasis of maintaining good physical health in the fire service?

In the context of task allocation, what does 'task overload' refer to?

What is the first step in the CRM task allocation phase?

What is the main challenge faced by fire officers when it comes to multitasking ability, as per the text?

What does NASA's observation about pilots' multitasking ability indicate?

What factor leads to the compromising of safety in the context of task allocation?

How does understanding human behavior contribute to effective CRM?

What is the primary requirement for an effective team member, according to the text?

What does task allocation refer to in the context of CRM?