Leadership and Emotional Intelligence Quiz

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Questions and Answers

What is a key component of emotional intelligence?

  • Calculating one's financial status
  • Organizational skills
  • Technical skills in a specific field
  • Understanding feelings and empathy for others (correct)

A leader with a strong internal locus of control believes that they have no influence over outcomes.

False (B)

What characteristic allows leaders to cope with changes in the workplace?

Flexibility and adaptability

Leaders need __________ to face challenges and take prudent risks.

<p>courage</p> Signup and view all the answers

Match the following traits with their descriptions:

<p>Emotional intelligence = Ability to understand one's feelings and empathize with others Flexibility = Capacity to adjust to changing conditions Internal locus of control = Belief in one's ability to influence events Courage = Mental strength to take risks and face challenges</p> Signup and view all the answers

Which trait is closely related to self-confidence in leaders?

<p>Internal locus of control (C)</p> Signup and view all the answers

Effective leaders always possess all the traits identified in leadership research.

<p>False (B)</p> Signup and view all the answers

Name one characteristic that helps leaders in facilitating change.

<p>Flexibility</p> Signup and view all the answers

Which type of leadership style focuses on completing tasks with close supervision?

<p>Job-centered leadership (B)</p> Signup and view all the answers

Job-centered leaders prioritize concern for people over task completion.

<p>False (B)</p> Signup and view all the answers

What term is used to describe leaders who give excessive supervision and do not empower their subordinates?

<p>Micro-managers</p> Signup and view all the answers

Leaders who implement mental and physical boundaries for tasks and responsibilities exhibit __________ structure.

<p>initiating</p> Signup and view all the answers

Match the following leadership behaviors with their definitions:

<p>Initiating structure = Rigidly structuring job tasks and responsibilities Consideration = Fostering supportive relationships with followers</p> Signup and view all the answers

What type of power do job-centered leaders rely on to influence their followers?

<p>Legitimate power (B)</p> Signup and view all the answers

Consideration as a leadership behavior includes taking strict control over followers' activities.

<p>False (B)</p> Signup and view all the answers

Name one historical context where job-centered leadership was commonly seen.

<p>Industries in the 1940s and 1950s</p> Signup and view all the answers

Which leadership style is considered the most effective according to Blake and Mouton?

<p>9,9 (Team Management) (A)</p> Signup and view all the answers

Leaders rated low in consideration but high in initiating structure tend to have low turnover rates.

<p>False (B)</p> Signup and view all the answers

What two factors does the Managerial Grid measure?

<p>Concern for people and concern for tasks</p> Signup and view all the answers

Leaders with high consideration and high structure typically achieve _____ employee satisfaction.

<p>highest</p> Signup and view all the answers

Match the following management styles with their characteristics:

<p>1,9 = Country Club Management - focus on interpersonal relationships 5,5 = Middle of the Road Management - balancing tasks and people 9,9 = Team Management - focus on high performance and employee satisfaction 9,1 = Task Management - focus on tasks over people</p> Signup and view all the answers

What was a key finding regarding the effectiveness of leadership styles?

<p>Situational factors influence subordinates' ratings of leadership effectiveness. (C)</p> Signup and view all the answers

A low initiating structure and low consideration management style can lead to high employee satisfaction.

<p>False (B)</p> Signup and view all the answers

What managerial approach is suggested for reducing absenteeism and turnover?

<p>9,9 Team Management</p> Signup and view all the answers

Which leadership style involves making subordinates feel in charge of their work?

<p>Participative Leadership (C)</p> Signup and view all the answers

An external locus of control corresponds with participative leadership.

<p>False (B)</p> Signup and view all the answers

What is the responsibility of leaders regarding obstacles in the workplace?

<p>To remove obstacles and assist subordinates around them.</p> Signup and view all the answers

According to Path-Goal Theory, leaders need to provide _________ when task situations are unclear and ambiguous.

<p>structure</p> Signup and view all the answers

How does an increase in subordinates' perception of their own ability affect leadership style?

<p>It reduces the need for highly directive leadership. (A)</p> Signup and view all the answers

Match the type of task situation to the leader’s required involvement:

<p>Unclear and ambiguous = Provide structure Highly repetitive = Provide support Weak formal authority = Assist with rules Non-supportive environment = Build morale</p> Signup and view all the answers

Hersey and Blanchard’s Situational Leadership Theory states that the leader’s style should depend on the maturity level of the followers.

<p>True (A)</p> Signup and view all the answers

What is a key factor in Hersey and Blanchard's Situational Leadership Theory?

<p>The readiness level of the followers.</p> Signup and view all the answers

What is the primary goal of impression management in the context of leader-member exchange?

<p>To be perceived positively by others (D)</p> Signup and view all the answers

Ingratiation refers to the effort to appear competent and skilled in one's role.

<p>False (B)</p> Signup and view all the answers

What develops between a leader and follower as they refine their roles together?

<p>Mutual trust, loyalty, and respect</p> Signup and view all the answers

The end result of the life cycle model of LMX relationships is the creation of actual and perceived differences between ______ and out-group members.

<p>in-group</p> Signup and view all the answers

Match the following follower attributes with their descriptions:

<p>Proactive followers = Show initiative outside immediate responsibilities Commitment to work unit goals = Possess a strong dedication to team objectives Responsible followers = Take accountability for unit success Supportive behavior = Encourages leader to delegate and communicate openly</p> Signup and view all the answers

Which factor does NOT influence LMX quality?

<p>Random holiday schedules (D)</p> Signup and view all the answers

A positive perception of a follower by the leader can enhance the quality of the leader-member exchange.

<p>True (A)</p> Signup and view all the answers

What can situational factors provide leaders with regarding followers?

<p>Opportunities to evaluate a follower's work ethic or character</p> Signup and view all the answers

Which of the following is NOT one of the personality characteristics of transformational leaders?

<p>Micromanagement (A)</p> Signup and view all the answers

Transformational leadership is primarily focused on individual interactions without regard for entire organizations.

<p>False (B)</p> Signup and view all the answers

Name one historical figure who exemplified transformational leadership.

<p>Mohandas Gandhi</p> Signup and view all the answers

Transformational leaders help followers reach their fullest _______.

<p>potential</p> Signup and view all the answers

Match the following traits of transformational leadership with their descriptions:

<p>Charisma = Instilling a sense of value and articulating a vision Individual attention = Paying attention to followers' needs Intellectual stimulation = Encouraging creativity and rethinking situations</p> Signup and view all the answers

Which function of transformational leadership involves fostering collaboration?

<p>Fostering collaboration (C)</p> Signup and view all the answers

Transformational leaders set a series of small goals to contribute to their overarching vision.

<p>True (A)</p> Signup and view all the answers

What is the main role of a transformational leader in the context of a vision?

<p>To work through others to bring about change and achieve the vision</p> Signup and view all the answers

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Flashcards

Emotional Intelligence

The ability to understand and manage your own emotions, empathize with others, and regulate emotions for a better life.

Flexibility and Adaptability

The ability to adapt to changing situations, like new technology or a shifting workforce.

Internal Locus of Control

A belief that you are in control of your own destiny and success, rather than external forces.

Courage

The mental strength to take risks and initiate new endeavors, even when facing potential failure.

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Understanding Others' Emotions

The ability to connect with people and understand their emotions.

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Emotional Regulation

The ability to manage and regulate your own emotions, to avoid impulsive reactions or outbursts.

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Empathy

The ability to understand the emotional needs and perspectives of others.

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Leadership

Leading by example and inspiring others to follow.

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Job-Centered Leadership

Leadership style focused on task completion, close supervision, and specific procedures dictated by the leader. This style emphasizes control and relies on power to influence behavior.

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Employee-Centered Leadership

Leadership style centered on empowering and supporting employees. The leader focuses on building relationships, fostering collaboration, and encouraging individual growth.

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Job-Centered Leader

A leader who closely supervises and directs the work of others, emphasizing task completion over employee well-being.

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Employee-Centered Leader

A leader who focuses on the well-being of their employees, prioritizing their needs and fostering a positive work environment.

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Initiating Structure

A leadership behavior characterized by clear task definitions, structured responsibilities, and a focus on efficiency and productivity.

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Showing Consideration

A leadership behavior characterized by creating a supportive and respectful work environment, fostering open communication, and valuing employee input.

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The Ohio State Studies

A leadership style that blends initiating structure and showing consideration, creating a balance between task completion and employee well-being.

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Initiating Structure Leader

Leaders who exhibit a high level of initiating structure are often task-oriented, detail-focused, and organized. They may provide detailed plans and schedules, and direct their team's work activities.

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Consideration

Leaders who prioritize creating a supportive and friendly work environment, focusing on employee well-being and positive relationships.

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High Consideration & High Structure

A leadership style that emphasizes both task completion and employee well-being, creating a balanced approach.

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High Consideration & Low Structure

A leadership style focused on building strong relationships and a positive work environment, but may overlook task completion.

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Low Consideration & High Structure

A leadership style focused on achieving results and meeting deadlines, but may neglect employee needs.

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Low Consideration & Low Structure

A leadership style lacking both strong relationships and clear direction, potentially leading to low productivity and employee dissatisfaction.

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Managerial Grid

A management model that assesses leadership effectiveness by analyzing the degree of concern for people and tasks, represented on a grid.

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Team Management (9,9)

The most effective leadership style according to Blake and Mouton, with a high concern for both people and tasks, leading to improved performance and high employee satisfaction.

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Self-promotion in LMX

The follower tries to appear competent and capable in order to gain recognition from the leader.

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Ingratiation in LMX

The follower tries to gain the leader's favor by showing support, appreciation, and respect.

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Stage 2 of LMX

The early stage where the leader and follower are getting to know each other and defining their roles.

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Stuck in Stage 1 of LMX

Relationships that don't progress beyond this stage might be characterized by distance and lack of trust.

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Proactive followers in LMX

Leaders see these followers as reliable, committed to team goals, and willing to take initiative.

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Influence of proactive followers on LMX

Leaders are more likely to delegate, communicate openly, and seek feedback from these followers.

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Leader perception in LMX

Leaders form initial impressions based on how competent and dependable a follower seems.

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Situational factors in LMX

Random events or planned opportunities that reveal a follower's work ethic or character.

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Participative Leadership

A leadership style where subordinates feel empowered to control their work and participate in decision-making.

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Directive Leadership

A leadership style where subordinates feel that external forces control their work environment.

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Path-Goal Theory

A leadership theory that states that effective leadership involves adapting to the situation and followers' needs.

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Perception of Ability and Competence

The need for directive leadership decreases as subordinates perceive themselves as more capable and competent.

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Leader Involvement in Task Situations

Leader involvement in the task is crucial in certain situations, like when tasks are unclear, repetitive, or involve weak authority.

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Obstacles in the Work Setting

Any obstacle in the work environment that creates uncertainties, frustrations, or threats for subordinates.

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Hersey and Blanchard's Situational Leadership Theory

This leadership theory emphasizes the characteristics of followers and their readiness level as key factors.

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Follower Readiness Level

Followers vary in their willingness and ability to handle tasks, and leaders must adapt their style to match.

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Transformational Leadership

A leadership approach that emphasizes motivating and inspiring followers to achieve exceptional results by focusing on their needs and potential.

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Transformational Leadership: Inspiring Others

A specific characteristic of transformational leadership where the leader inspires and encourages followers to achieve extraordinary results beyond their initial expectations.

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Transformational Leadership: Individual Attention

Focus on followers' personal growth and well-being, providing opportunities for development and assigning meaningful work that contributes to their professional growth.

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Transformational Leadership: Intellectual Stimulation

The leader encourages followers to challenge assumptions, think critically, and explore new perspectives by questioning established norms and encouraging creativity.

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Transformational Leadership: Functions

Transformational leaders use these functions to ensure that everyone works together to achieve a vision by working with others and promoting change.

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Transformational Leadership: Vision Development

The leader sets a clear and motivating vision for the future, aligning everyone toward a common goal and building commitment.

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Transformational Leadership: Fostering Collaboration

Leaders encourage collaboration and teamwork by bringing people together to achieve the shared vision and work effectively as a team.

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Transformational Leadership: Empowering Others

Leaders empower followers by giving them opportunities to utilize their skills and contribute to achieving the shared goal.

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Study Notes

Leadership Theories

  • Leadership is a complex phenomenon, influenced by various factors
  • Different approaches to understand and study leadership exist, including trait, behavioral, contingency, and contemporary theories

The Traits Approach

  • Early 20th-century scholars investigated traits of great leaders (e.g., strong, intelligent, persuasive)
  • Some theories, like the "great man" theory, assumed leadership was an innate quality
  • The genetic theory of leadership suggested leadership was inherited, a divine right
  • Trait theory asserts that leaders possess unique, innate traits that distinguish them
  • Important traits include personality (creativity, self-confidence), physical (energy level), abilities (speech fluency), social (popularity, sociability), and work-related (desire to excel, persistence) characteristics
  • Stogdill (1948): found leaders often more intelligent than followers
  • Kirkpatrick and Locke (1991): identified six key leader traits: drive, desire to lead, honesty/integrity, self-confidence, cognitive ability, and knowledge
  • Dubrin (2008): categorized traits into general personality (observable in and out of the workplace) and task-related personality (closely associated with task accomplishment) traits

General Personality Traits of Effective Leaders

  • Self-confidence: leader displays and develops confidence; instills self-confidence in others
  • Humility: includes being humble in appropriate situations; admitting mistakes to team members
  • Trustworthiness: builds trust by being honest and consistent in words and actions
  • Extroversion: a state or habit of being primarily concerned with obtaining gratification from external sources; being enthusiastic, talkative, and gregarious
  • Assertiveness: being frank in expressing demands, opinions, and feelings; letting others know where you stand; helps achieve goals
  • Emotional stability: ability to control emotions and have appropriate emotional responses; includes control of anxiety, depression, anger, and worry
  • Enthusiasm: eagerness and showing interest in others; positive response from group members
  • Sense of humor: adds to approachability and people-orientation, defuses hostility
  • Warmth: showing kindness and affection; helps establish rapport and emotional support.
  • Passion: a dominant trait in effective leaders; expresses itself as an obsession for achieving company goals
  • Emotional intelligence (EI): ability to understand one's feelings, empathize with others, and regulate emotions.
  • Flexibility and adaptability: ability to adjust to changing situations, cope with technological advancements, downsizings.
  • Internal locus of control: believe they are the prime movers behind events; facilitates self-confidence, likely favored by group members
  • Courage: (mental strength to venture) - essential in leader taking risks, and taking initiative

Criticisms of Trait Theory

  • Some effective leaders do not possess all traits
  • Traits may not be a clear cause or consequence of leadership
  • Ignores situational factors affecting leadership

Behavioral Theories of Leadership

  • Focuses on what leaders do rather than their innate characteristics
  • Researchers examine the behaviors of leaders and their effect on followers
  • Developed from the human relations movement in management theory
  • Early leadership studies
  • Job-centered and employee-centered styles (Likert)
  • Initiating structure and consideration (Ohio State studies)

Studies on Leadership Behaviors

  • University of Iowa Studies: indicated three styles: autocratic, democratic, and laissez-faire
  • Autocratic: highly productive when leaders are present; unhappiness and hostility frequent when absent
  • Participative style: effective if followers are able to learn decision making readily
  • Michigan studies: job-centered and employee-centered leaders
  • Job-centered leaders dictate work closely and supervise; employee-centered leaders focus on followers
  • Ohio State studies: initiating structure and consideration
  • Initiating structure: structuring roles and tasks, direct approach, rigorous control
  • Showing consideration: supportive, respect for ideas and feelings

The Managerial Grid

  • Developed by Blake and Mouton
  • Emphasises the bidimensional nature of leadership, focusing on concern for people and tasks
  • 9,9 management style (high concern for people and high concern for tasks) frequently viewed as the most effective

Contingency/Situational Leadership

  • Effectiveness depends on matching leader styles to the situation, taking into account the situation itself –
  • The leader’s style
  • Follower characteristics
  • The task

Fiedler's Contingency Theory

  • Links leadership style (task-oriented or relationship-oriented) with situational control (favorable, moderately favorable, unfavorable)
  • Assesses leader style with the Least Preferred Coworker (LPC) scale
  • Favorable situations: leaders with either style are effective
  • Unfavorable situations: relationship-oriented leaders are more effective, and moderately favorable situations: relationship and task oriented leaders, are both effective

Path-Goal Theory

  • Centers on how leaders motivate subordinates to achieve goals
  • Emphasizes the relationship of leaders' style, follower characteristic, and work setting
  • Leaders who are directive, supportive, participative, and achievement-oriented
  • Clear path to goals, coaching, and removal of obstacles

Hersey and Blanchard's Situational Leadership Theory

  • Focuses on follower readiness (ability and willingness )
  • Four leadership styles (telling, selling, participating, delegating) match follower readiness

The Vroom-Jago Model

  • Analyzes decision situations and identifies the appropriate level of follower participation
  • Based on set of diagnostic questions
  • Five leadership styles: autocratic (A1, A2), consultative (C1, C2), and group-based (G2)

Contemporary Leadership Theories: Charismatic Leadership

  • Focuses on the leader's ability to inspire and motivate followers
  • A collection of characteristics (vision, risk-taking, tolerance for ambiguity, followers' sensitivity, personal qualities)
  • Stages: leader assessment of environment, communicating vision, solidifying trust/commitment, role model/motivator.
  • Examples: Sam Walton, historic figures
  • Potentially dark side: using organizational resources for personal gain, remaking organization in one's own image.

Contemporary Leadership Theories: Transformational Leadership

  • Focuses on inspiring and motivating individuals to achieve results beyond expectations
  • Rooted in charismatic leadership, emphasizing inspiration and individual attention
  • Based on personal characteristics (charisma, individual attention, intellectual stimulation )
  • Ten functions to achieve a vision: identifying opportunities for improvements, experiments, high-performance vision, enlisting others, fostering collaboration, strength capacity, setting example, planning small wins, linking rewards & celebrating accomplishments

Contemporary Leadership Theories: Servant Leadership

  • Leader prioritizes follower growth and development
  • Emphasizes persuasion and avoids coercive power
  • Effects: higher follower commitment, increased team potency, focus on growth
  • More effective with certain cultures (East Asian prototype)

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