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Questions and Answers
What is a potential downside of empowering leadership?
What is a potential downside of empowering leadership?
- Enhanced creativity and helpfulness in employees
- Decreased trust from subordinates
- More effective in Western culture than in Eastern culture
- Increased stress and overwork for employees (correct)
What can a leader who empowers and delegates expect?
What can a leader who empowers and delegates expect?
- Increased trust from subordinates (correct)
- More effective in Western culture than in Eastern culture
- Less creative and helpful employees
- Decreased stress and overwork for employees
What is emphasized as a tip for effective communication?
What is emphasized as a tip for effective communication?
- Avoiding written notes
- Using a limited vocabulary
- Speaking at a fast pace
- Preparation and practice (correct)
What is mentioned as a characteristic of good communication?
What is mentioned as a characteristic of good communication?
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What is recommended regarding written notes for communication?
What is recommended regarding written notes for communication?
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Study Notes
Leadership Traits
- Empathy is the top-ranked leadership skill needed today, enabling leaders to understand employees' experiences and emotions.
- A leader's primary responsibility is to ensure employees feel comfortable, valued, supported, and trusted, which in turn boosts their performance and output.
Emotional Intelligence and Temperament
- Emotional intelligence (EQ) is the ability to understand and manage one's own emotions and those of others.
- Self-awareness is a key component of emotional intelligence, involving a clear understanding of one's strengths, limitations, emotions, beliefs, and motivations.
Self-Regulation
- Pausing before responding to situations helps regulate emotions and reactions.
- Taking a step back from situations helps to gain perspective and manage emotions.
- Recognizing and acknowledging one's emotions is crucial for emotional regulation.
Empowerment and Delegation
- Delegating authority and decision-making to employees can improve their creativity and citizenship behavior.
- Sharing information and asking for employees' input is essential for empowerment and delegation.
- Valuing others' input and opinions fosters a positive and productive work environment.
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