Questions and Answers
What is a potential downside of empowering leadership?
Increased stress and overwork for employees
What can a leader who empowers and delegates expect?
Increased trust from subordinates
What is emphasized as a tip for effective communication?
Preparation and practice
What is mentioned as a characteristic of good communication?
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What is recommended regarding written notes for communication?
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Study Notes
Leadership Traits
- Empathy is the top-ranked leadership skill needed today, enabling leaders to understand employees' experiences and emotions.
- A leader's primary responsibility is to ensure employees feel comfortable, valued, supported, and trusted, which in turn boosts their performance and output.
Emotional Intelligence and Temperament
- Emotional intelligence (EQ) is the ability to understand and manage one's own emotions and those of others.
- Self-awareness is a key component of emotional intelligence, involving a clear understanding of one's strengths, limitations, emotions, beliefs, and motivations.
Self-Regulation
- Pausing before responding to situations helps regulate emotions and reactions.
- Taking a step back from situations helps to gain perspective and manage emotions.
- Recognizing and acknowledging one's emotions is crucial for emotional regulation.
Empowerment and Delegation
- Delegating authority and decision-making to employees can improve their creativity and citizenship behavior.
- Sharing information and asking for employees' input is essential for empowerment and delegation.
- Valuing others' input and opinions fosters a positive and productive work environment.
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