Lead Management and Communication Quiz for WhatsApp Business
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Questions and Answers

What should be the profile name on WhatsApp Business?

  • Appolos School of English
  • Appolos Institute of English
  • Appolos English School (correct)
  • Appolos Language Academy

What is the recommended approach for contacting leads who may have also contacted competitors?

  • Avoid contacting them
  • Wait for them to contact first
  • Contact them as soon as possible (correct)
  • Contact them only after competitors have responded

What should be the initial focus when sharing details with clients?

  • Share only what is required (correct)
  • Share information about competitors
  • Share comprehensive information
  • Bulk forward all available details

What is the recommended mode of communication when the leads are not available for a call?

<p>Share on WhatsApp (A)</p> Signup and view all the answers

What is the emphasis when contacting leads?

<p>Focus on solving their problem (A)</p> Signup and view all the answers

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