Citizen Complaint Definition 7/16/2024
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Citizen Complaint Definition 7/16/2024

Created by
@jkhender

Questions and Answers

Match the following terms with their descriptions:

DIRECT SUPPORT PERSONNEL = All members excluding officers MEMBER = All personnel appointed by and under the jurisdiction of the Sheriff OFFICER = All law enforcement deputies appointed and commissioned by the Sheriff PRELIMINARY INVESTIGATION = An investigation of a complaint that alleges employee misconduct or wrongdoing

Match the following terms with their descriptions:

CITIZEN INQUIRY = An inquiry by a citizen to determine if the actions taken by a member were proper CRIMINAL COMPLAINT = Allegations of criminal conduct on the part of an employee whether job related or not FORMAL COMPLAINT = An accusation or charge accusing a member of the Sheriff's Office of violating a policy, procedure, rule, or regulation MINOR COMPLAINT = Allegations that, if sustained, are a minor breach of agency policy/procedures

Match the following terms with their descriptions:

DISCIPLINARY ACTION = Any suspension, demotion, or dismissal MEMBER = All personnel appointed by and under the jurisdiction of the Sheriff MISCONDUCT = Any action or conduct that is in violation of ECSO Rules and Regulations PRELIMINARY INVESTIGATION = An investigation of a complaint that alleges employee misconduct or wrongdoing

Match the following terms with their descriptions:

<p>CITIZEN INQUIRY = Allegations of criminal conduct on the part of an employee whether job related or not FORMAL COMPLAINT = An inquiry by a citizen to determine if the actions taken by a member were proper CRIMINAL COMPLAINT = An accusation or charge accusing a member of the Sheriff's Office of violating a policy, procedure, rule, or regulation MINOR COMPLAINT = Allegations that, if sustained, are a minor breach of agency policy/procedures</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>MINOR COMPLAINT = An investigation of a complaint that alleges employee misconduct or wrongdoing PRELIMINARY INVESTIGATION = Allegations that, if sustained, are a minor breach of agency policy/procedures DISCIPLINARY ACTION = Any suspension, demotion, or dismissal MISCONDUCT = Any action or conduct that is in violation of ECSO Rules and Regulations</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>FORMAL COMPLAINT = An accusation or charge accusing a member of the Sheriff's Office of violating a policy, procedure, rule, or regulation CRIMINAL COMPLAINT = Allegations of criminal conduct on the part of an employee whether job related or not CITIZEN INQUIRY = An inquiry by a citizen to determine if the actions taken by a member were proper MEMBER = All personnel appointed by and under the jurisdiction of the Sheriff</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>DIRECT SUPPORT PERSONNEL = All law enforcement deputies appointed and commissioned by the Sheriff OFFICER = All members excluding officers MEMBER = All personnel appointed by and under the jurisdiction of the Sheriff PRELIMINARY INVESTIGATION = An investigation of a complaint that alleges employee misconduct or wrongdoing</p> Signup and view all the answers

Match the following terms with their descriptions:

<p>MISCONDUCT = Any action or conduct that is in violation of ECSO Rules and Regulations DISCIPLINARY ACTION = Any suspension, demotion, or dismissal MINOR COMPLAINT = Allegations that, if sustained, are a minor breach of agency policy/procedures CITIZEN INQUIRY = An inquiry by a citizen to determine if the actions taken by a member were proper</p> Signup and view all the answers

Study Notes

Complaint and Inquiry Types

  • A citizen inquiry is an investigation by a citizen to determine if a member's actions were proper.
  • A criminal complaint alleges criminal conduct by an employee, whether job-related or not.

Personnel Categories

  • Direct support personnel refers to all members excluding officers.
  • A direct support member is an individual within the direct support personnel category.
  • A member is all personnel appointed by and under the jurisdiction of the Sheriff, in either the classified or unclassified service.
  • An officer is a law enforcement deputy appointed and commissioned by the Sheriff.

Complaint Severity

  • A formal complaint accuses a member of violating a policy, procedure, rule, or regulation.
  • A minor complaint alleges a minor breach of agency policy/procedures, which is investigated by the employee's supervisor.
  • A minor breach is an offense that would not normally result in disciplinary action (suspension, demotion, or dismissal).
  • A substantive complaint alleges a major breach in agency policy/procedures, which is reduced to writing and forwarded through the chain of command.

Investigation Types

  • A preliminary investigation is conducted by a supervisor to determine if there is evidence to believe a violation has occurred.
  • A preliminary investigation determines the type of complaint (citizen inquiry, minor complaint, substantive complaint, or criminal complaint).

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Description

This quiz covers the different types of complaints and inquiries related to law enforcement personnel, including citizen inquiries and criminal complaints. It also explores the various personnel categories within a law enforcement agency.

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