Podcast
Questions and Answers
What is the name of the framework discussed in the content?
What is the name of the framework discussed in the content?
The Influence Model
Who developed the Influence Model?
Who developed the Influence Model?
Allan R. Cohen and David L. Bradford
The Influence Model is designed to be used only when you have direct authority over others.
The Influence Model is designed to be used only when you have direct authority over others.
False
What is the principle that the Influence Model is based on?
What is the principle that the Influence Model is based on?
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When is it appropriate to use the Influence Model? (Select all that apply)
When is it appropriate to use the Influence Model? (Select all that apply)
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What is one key takeaway from the content regarding assuming everyone can help?
What is one key takeaway from the content regarding assuming everyone can help?
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What are the three areas to prioritize when clarifying your goals for influencing someone?
What are the three areas to prioritize when clarifying your goals for influencing someone?
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Which of the following is NOT one of the important factors to consider when understanding the other person's situation?
Which of the following is NOT one of the important factors to consider when understanding the other person's situation?
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What is the cornerstone of influence?
What is the cornerstone of influence?
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Besides trust, what is a key factor for building positive relationships?
Besides trust, what is a key factor for building positive relationships?
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Influence is less powerful than authority.
Influence is less powerful than authority.
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What is the key element for turning ideas into reality?
What is the key element for turning ideas into reality?
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Name one benefit of developing a strong relationship.
Name one benefit of developing a strong relationship.
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What's one benefit of building strong relationships with others?
What's one benefit of building strong relationships with others?
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Study Notes
The Influence Model
- The Influence Model is a framework developed by Allan R. Cohen and David L. Bradford.
- It provides a structured approach for influencing others, even without direct authority.
Key Elements of the Model
- Role Modelling: Leaders and colleagues' behaviors aligned with the changes being asked for.
- Compelling Story: Understanding and making sense of the changes being asked.
- Skills Required for Change: Possessing the skills and opportunities to function in the new way.
- Reinforcement Mechanisms: Seeing how processes, structures, and systems support the changes.
When to Use the Influence Model
- You need help from someone with no authority over them.
- The other person is resisting helping.
- You don't have a good relationship with the person you need help from.
- You only have one chance to ask for help.
- You don't know the other person well.
Assuming Everyone Can Help
- Approach with an open mind, viewing everyone as potential allies.
- Avoid preconceived notions. Try to understand the other person's perspective and motivations.
- Look for opportunities for assistance, rather than obstacles.
Prioritizing Objectives
- Clarify goals by identifying the reasons for needing influence.
- Focus on work objectives, separating personal desires and motivations.
- Leave personal agendas aside; focus on reciprocity.
Understanding the Other Person's Situation
- Evaluate performance metrics to understand priorities and motivations.
- Identify primary responsibilities to understand priorities and constraints.
- Consider peer/manager pressure to understand potential influences.
- Understand organizational culture, including unwritten rules, values, and norms.
- Identify personal motivators—recognition, growth, work/life balance.
Identifying What Matters
- Inspirational factors (meaningful cause)
- Task-related factors (resource access, challenging projects)
- Position-related factors (recognition, reputation, visibility)
- Relationship-related factors (belonging, emotional support)
Analyzing the Relationship
- Understand relationship history: past interactions, length of knowing the person.
- Assess rapport and trust: level of trust, past collaboration, friendly relationship.
- Identify potential barriers: past disagreements, differing priorities, lack of understanding.
Making the Exchange
- Identify key factors that matter to the other person (recognition, relationships, personal goals).
- Inspiration/Vision
- Task-Related Factors
- Position and Recognition
- Relationships
- Personal Goals
Applying the Model
- The model applies across various circumstances and situations.
Key Points
- Effectively Influencing Without Authority: The model is a useful tool for gaining support.
- Preparing by Understanding Others: Understanding others' needs (and priorities) helps tailor approaches effectively.
- Building Positive Relationships: Good relationships make influence easier.
- Helping Others: Reciprocity helps make relationships easier to build.
Building Influence Without Authority
- Build Trust and Credibility: High-quality work, owning mistakes builds trust.
- Communicate Effectively & Listen Actively: Clear, concise communication, active listening, and valuing perspectives.
- Take Initiative & Be Proactive: Looking for opportunities to be involved, offering solutions.
- Collaborate and Empower Others: Recognizing accomplishments, assisting others, building goodwill.
- Leverage Data and Facts: Use data to support recommendations and proposals.
- Be a Connector and Build Relationships: Building relationships across departments and teams.
- Influence to Move Fast and Get Things Done: Influence enables autonomous action, quicker decisions, accelerating progress.
- Turn Ideas into Reality: Make compelling arguments to gain buy-in, aligning with organizational goals
Conclusion
- Structured Approach: Provides a systematic method for influence outside of direct authority.
- Understanding Needs: Knowing others' needs and goals aids in influence.
- Offer Exchange: Reciprocal actions build motivation and cooperation.
- Reciprocity: People reciprocate favors and help those who help them.
- Relationship Building: Strong relationships enhance your ability to influence others
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