30 Questions
What is the primary reason why organisational change efforts often fail?
Managers are poor at managing people aspects of change
Which of the following is NOT a characteristic of episodic change?
Is a continuous process
What is the primary focus of incremental change?
Improving efficiency or effectiveness within the existing framework
What is the term for the tools and processes needed to ensure successful change in organisations?
Change Management
What aspect of organisational change is often overlooked by managers?
People aspects of change
What type of change is intended to have a radical impact on an organisation's strategies, structures, people, processes, or values?
Transformational change
What percentage of change efforts fail to achieve their objectives?
60-80%
What is the primary limitation of Kotter's 8-Step Change Model according to critiques?
It assumes common agreement can be reached, downplaying power and politics
What is a key characteristic of an emergent approach to change?
It assumes change is continuous, messy, and non-linear
What is the role of managers in an emergent approach to change?
They facilitate and coach employees to adapt to change
What is the focus of Toyota's Commitment to Continuous Improvement?
Emergent approach to change
How does an emergent approach to change view reactions to change?
As a positive force within the change process
What is the primary goal of an emergent approach to change in terms of employee involvement?
To empower staff and encourage participation in change
What is the primary benefit of an emergent approach to change in terms of organizational structure?
It promotes a flatter, networked organization
What is the primary function of shared organisational values, beliefs, and norms?
To act as the glue that holds organisations together
According to Schein, what is organisational culture?
A pattern of basic assumptions invented by a group
What is the primary way to 'measure' culture in an organisation?
Observing artefacts and symbols
Who is affected by organisational culture?
All employees, from senior managers to cleaners and porters
What is the primary role of leadership in organisational culture?
To model and transmit cultural values
What is the primary benefit of inclusivity and diversity in organisational culture?
Enhanced creativity and innovation
What is the primary reason why organisational change often fails?
Lack of clear communication and vision
What is a potential risk of not implementing organizational change?
Lower market share, performance, and productivity
According to Kurt Lewin's three-step model of change, what is the first step?
Unfreezing
What is the primary purpose of Force Field Analysis?
To identify and analyze the driving and restraining forces of change
What is the sixth step in the change management process, according to the provided model?
Generate short-term wins
What is a potential consequence of making the wrong changes or implementing change poorly?
Redundancies, organizational failure, and so on
What is the primary criticism of the planned approach to organizational change?
It is too rigid and inflexible
What is the primary benefit of the emergent approach to organizational change?
It is more flexible and adaptable
What is a potential restraining force in organizational change, according to Force Field Analysis?
Fears and sunk costs
What is the primary purpose of the first step in the change management process?
To create a sense of urgency
Compare and contrast Kotter's 8-Step Change Model with the Emergent Approach to Organisational Change, including their assumptions and limitations.
Make Your Own Quizzes and Flashcards
Convert your notes into interactive study material.
Get started for free
