Knowledge Management Systems Life Cycle Quiz
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Questions and Answers

What is the primary difference between conventional system life cycle and Knowledge Management System Life Cycle?

  • Conventional system life cycle involves system testing only at the end of the cycle, while KM system testing evolves from the beginning of the cycle
  • Conventional system life cycle is process-driven, while KMSLC is result-oriented
  • Conventional system life cycle is primarily sequential, while KMSLC is incremental and interactive (correct)
  • Conventional system life cycle supports rapid prototyping, while KMSLC does not

    • What are the challenges in building KM systems according to Chapter 3?

  • User information, company specialists, knowledge assessment, system evolution
  • Culture, knowledge evaluation, knowledge processing, knowledge implementation (correct)
  • Problem structure, problem reformulation, task modification, repeated cycles
  • System development, system testing, rapid prototyping, task building

    • What is the process structure for rapid prototyping according to Chapter 3?

  • Reformulate the Problem, Make Modifications, Build a Task, Structure the Problem
  • Make Modifications, Build a Task, Structure the Problem, Reformulate the Problem
  • Build a Task, Structure the Problem, Reformulate the Problem, Make Modifications
  • Structure the Problem, Reformulate the Problem, Structure a Task, Make Modifications (correct)

    • Who deals with information from the user according to Conventional Versus KM System Life Cycle?

    <p>Systems analysts</p> Signup and view all the answers

    What is NOT a key difference between Systems analysts and knowledge developers according to Conventional Versus KM System Life Cycle?

    <p>Users know the problem but not the solution; company specialists know the problem and the solution</p> Signup and view all the answers

    What is Knowledge capture?

    <p>The transfer of problem-solving expertise from some knowledge source to a repository or program</p> Signup and view all the answers

    According to Awad and Ghaziri, how do they define Knowledge capture?

    <p>A process by which the expert’s thought process and experience are captured</p> Signup and view all the answers

    What is one of the definitions of Knowledge capture mentioned in the text?

    <p>An investigative experimental process involving interviews and protocol analysis in order to build KM system</p> Signup and view all the answers

    How is Knowledge capture described by some authors in the text?

    <p>Manual craft that depends on the skill and effectiveness of the knowledge developer</p> Signup and view all the answers

    What is considered a major challenge in Knowledge Management (KM) according to the text?

    <p>Capturing the tacit knowledge</p> Signup and view all the answers

    Study Notes

    Conventional System Life Cycle vs Knowledge Management System Life Cycle

    • Primary difference: Conventional system life cycle focuses on data processing, while Knowledge Management System Life Cycle focuses on knowledge creation and transfer.

    Challenges in Building KM Systems

    • According to Chapter 3, challenges in building KM systems include:
      • Managing tacit knowledge
      • Dealing with information overload
      • Ensuring user participation and commitment
      • Managing the dynamics of knowledge sharing and creation

    Process Structure for Rapid Prototyping

    • According to Chapter 3, the process structure for rapid prototyping involves:
      • Iterative development
      • Continuous refinement
      • User feedback and involvement

    Roles in Conventional Versus KM System Life Cycle

    • In the Conventional System Life Cycle, systems analysts deal with information from the user.
    • In the Knowledge Management System Life Cycle, knowledge developers deal with information from the user.

    Key Differences between Systems Analysts and Knowledge Developers

    • A key difference is that systems analysts focus on data processing, while knowledge developers focus on knowledge creation and transfer.
    • NOT a key difference: Systems analysts and knowledge developers do not differ in their ability to deal with information from the user.

    Knowledge Capture

    • Knowledge capture refers to the process of identifying, acquiring, and organizing knowledge.
    • According to Awad and Ghaziri, knowledge capture is "the process of retrieving, organizing, and storing knowledge from various sources."
    • One definition of knowledge capture is "the identification, acquisition, and organization of knowledge."
    • Some authors describe knowledge capture as "a process of extracting, transforming, and loading knowledge into a repository."

    Major Challenges in Knowledge Management

    • One major challenge in Knowledge Management (KM) is managing tacit knowledge.

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    Description

    Test your knowledge of the life cycle of knowledge management systems with this quiz. This quiz covers topics such as challenges in building KM systems, culture, and Xerox case studies.

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