Knowledge Management
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Questions and Answers

Which of the following best defines knowledge management?

  • The process of capturing and storing knowledge within an organization (correct)
  • The process of identifying critical resources and areas of knowledge within a corporation
  • The process of facilitating a smooth transition from retiring employees to their successors
  • The process of valuing intellectual assets within an organization
  • What is one of the objectives of knowledge management?

  • To minimize the loss of corporate memory due to attrition and retirement (correct)
  • To build up a toolkit of methods for individuals, groups, and the organization
  • To facilitate a smooth transition from retiring employees to their successors
  • To identify critical resources and areas of knowledge within a corporation
  • What is the role of knowledge management in relation to retiring employees?

  • To build up a toolkit of methods for individuals, groups, and the organization
  • To minimize the loss of corporate memory due to attrition and retirement
  • To facilitate a smooth transition from retiring employees to their successors (correct)
  • To identify critical resources and areas of knowledge within a corporation
  • What is the purpose of capturing and storing knowledge in knowledge management?

    <p>To work faster and reuse best practices</p> Signup and view all the answers

    What is one of the ways knowledge management helps in reducing rework?

    <p>By capturing and storing knowledge to facilitate reuse of best practices</p> Signup and view all the answers

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