Knowledge Management
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Questions and Answers

What is the purpose of measurements in knowledge management (KM)?

  • To convert tacit knowledge into explicit knowledge
  • To monitor progress towards KM benefits (correct)
  • To manage different types of content
  • To increase complexity in KM
  • Which of the following is NOT a factor that increased the complexity of knowledge management (KM)?

  • Static nature of knowledge (correct)
  • Contextual influences
  • Cultural influences
  • Subjectivity
  • Which of the following is NOT a type of content that needs to be managed in knowledge management (KM)?

  • Data
  • Explicit knowledge (correct)
  • Information
  • Tacit knowledge
  • What do the KM models presented in the chapter attempt to address?

    <p>Knowledge management in a holistic and comprehensive manner</p> Signup and view all the answers

    According to Davenport and Prusak, what is the definition of data?

    <p>A set of discrete, objective facts about events</p> Signup and view all the answers

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