Podcast
Questions and Answers
What is the primary goal of knowledge management practices?
What is the primary goal of knowledge management practices?
What is the primary purpose of shadowing in knowledge management?
What is the primary purpose of shadowing in knowledge management?
What is the primary function of an enterprise search software?
What is the primary function of an enterprise search software?
What is the primary purpose of organizational network analysis (ONA)?
What is the primary purpose of organizational network analysis (ONA)?
Signup and view all the answers
What is the primary function of metadata?
What is the primary function of metadata?
Signup and view all the answers
What is the primary purpose of an expert system?
What is the primary purpose of an expert system?
Signup and view all the answers
Which aspect of intelligent behavior involves the ability to solve problems when important information is missing?
Which aspect of intelligent behavior involves the ability to solve problems when important information is missing?
Signup and view all the answers
What is the primary function of a perceptive system?
What is the primary function of a perceptive system?
Signup and view all the answers
What is a rule in the context of artificial intelligence?
What is a rule in the context of artificial intelligence?
Signup and view all the answers
What is the primary characteristic of intelligent behavior that enables it to react quickly and correctly to a new situation?
What is the primary characteristic of intelligent behavior that enables it to react quickly and correctly to a new situation?
Signup and view all the answers
Study Notes
Knowledge Management (KM)
- A range of practices focused on increasing awareness, fostering learning, speeding collaboration and innovation, and exchanging insights.
Types of Knowledge
- Explicit Knowledge: documented, stored, and codified knowledge, such as standard procedures, product formulas, customer contact lists, market research results, and patents.
- Tacit Knowledge: know-how developed through personal experience, involving intangible factors like beliefs, perspective, and value systems.
Capturing Tacit Knowledge
- Shadowing: a process where a novice observes an expert to learn how they perform their job.
- Joint Problem Solving: a novice and expert work together to solve a problem, allowing the expert's approach to be revealed to the novice.
Collaboration and Learning
- Community of Practice (CoP): a group of individuals sharing common goals and interests, regularly engaging in sharing and learning to achieve those goals.
- Organizational Network Analysis (ONA): technology used to document and measure information flows among individuals, groups, and organizations.
Information Management
- Metadata: data that describes other data.
- Business Rule Management System (BRMS): software used to define, execute, monitor, and maintain decision logic in operational systems and processes.
- Enterprise Search: application of search technology to find information within an organization.
- Enterprise Search Software: software that matches a user's query to multiple sources of information to identify the most important and relevant content.
Electronic Discovery and Artificial Intelligence
- Electronic Discovery (E-Discovery): the process of seeking, locating, securing, and searching electronic data for use as evidence in legal cases.
- Artificial Intelligence (A.I.): the ability to mimic or duplicate human brain functions.
- A.I. System: a comprehensive system involving people, procedures, hardware, software, data, and knowledge to develop computer systems that simulate human intelligence processes.
- Intelligent Behaviour: the ability to learn, apply knowledge, handle complex situations, solve problems, and understand visual images.
- Perceptive System: a system that approximates human perception, seeing, hearing, and feeling objects.
- Expert System: a system that stores knowledge and makes inferences, enabling novices to perform at the level of an expert.
- Rule: a conditional statement linking conditions to actions and outcomes.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Understand the concepts of knowledge management, explicit knowledge, and tacit knowledge in organizations. Learn how to increase awareness, foster learning, and exchange insights.
