Podcast
Questions and Answers
What are the key differences between tacit and explicit knowledge?
What are the key differences between tacit and explicit knowledge?
What is the role of knowledge management systems in businesses?
What is the role of knowledge management systems in businesses?
How does Natural Language Processing (NLP) work?
How does Natural Language Processing (NLP) work?
How does NLP improve interactions in a customer service context?
How does NLP improve interactions in a customer service context?
Signup and view all the answers
What is the function of computer vision systems?
What is the function of computer vision systems?
Signup and view all the answers
What is the purpose of image understanding in computer vision systems?
What is the purpose of image understanding in computer vision systems?
Signup and view all the answers
What is an example of an application using natural language processing?
What is an example of an application using natural language processing?
Signup and view all the answers
Which of the following is NOT an application of artificial intelligence discussed in the text?
Which of the following is NOT an application of artificial intelligence discussed in the text?
Signup and view all the answers
What is the primary purpose of Facebook's DeepFace technology?
What is the primary purpose of Facebook's DeepFace technology?
Signup and view all the answers
Which of the following is NOT an application of computer vision systems mentioned in the text?
Which of the following is NOT an application of computer vision systems mentioned in the text?
Signup and view all the answers
How does the use of computer vision technology in tumor evaluation at AUMC differ from traditional methods?
How does the use of computer vision technology in tumor evaluation at AUMC differ from traditional methods?
Signup and view all the answers
What is a key benefit of using robotic technology in dangerous environments?
What is a key benefit of using robotic technology in dangerous environments?
Signup and view all the answers
Which of the following industries has the most widespread application of robotic technology, according to the text?
Which of the following industries has the most widespread application of robotic technology, according to the text?
Signup and view all the answers
What is a key characteristic of robots as described in the text?
What is a key characteristic of robots as described in the text?
Signup and view all the answers
What is the main advantage of using AI models in tumor evaluation, according to the text?
What is the main advantage of using AI models in tumor evaluation, according to the text?
Signup and view all the answers
Which of the following is NOT a common application of robotic technology, as mentioned in the text?
Which of the following is NOT a common application of robotic technology, as mentioned in the text?
Signup and view all the answers
Which of the following is a characteristic of a parameterized report?
Which of the following is a characteristic of a parameterized report?
Signup and view all the answers
A daily sales report falls under which type of report?
A daily sales report falls under which type of report?
Signup and view all the answers
Which of these would be a potential use of data from the Internet of Things (IoT) for a business?
Which of these would be a potential use of data from the Internet of Things (IoT) for a business?
Signup and view all the answers
Which of these is a key difference between a Transaction Processing System (TPS) and a Management Information System (MIS)?
Which of these is a key difference between a Transaction Processing System (TPS) and a Management Information System (MIS)?
Signup and view all the answers
In the context of management information systems (MIS), what does "management filter" refer to?
In the context of management information systems (MIS), what does "management filter" refer to?
Signup and view all the answers
Which of the following describes the use of a "management filter" by managers?
Which of the following describes the use of a "management filter" by managers?
Signup and view all the answers
Which of the following is NOT a production report commonly generated by a sales department?
Which of the following is NOT a production report commonly generated by a sales department?
Signup and view all the answers
In the classical model of management, what are the five roles of management?
In the classical model of management, what are the five roles of management?
Signup and view all the answers
What is a key benefit of using robots in automobile assembly lines, as described in the text?
What is a key benefit of using robots in automobile assembly lines, as described in the text?
Signup and view all the answers
Which of the following is NOT mentioned in the text as a task performed by robots in automobile assembly lines?
Which of the following is NOT mentioned in the text as a task performed by robots in automobile assembly lines?
Signup and view all the answers
What is the primary concern regarding the increasing use of automation, as discussed in the text?
What is the primary concern regarding the increasing use of automation, as discussed in the text?
Signup and view all the answers
What is an expert system, as described in the text, and how does it benefit businesses?
What is an expert system, as described in the text, and how does it benefit businesses?
Signup and view all the answers
Which of the following best defines machine learning, as explained in the text?
Which of the following best defines machine learning, as explained in the text?
Signup and view all the answers
Based on the text, which of the following is an example of a problem that machine learning can solve?
Based on the text, which of the following is an example of a problem that machine learning can solve?
Signup and view all the answers
The text mentions a Renault SA plant in Cleon, France, using robots to perform what task?
The text mentions a Renault SA plant in Cleon, France, using robots to perform what task?
Signup and view all the answers
What is one of the key values that Knowledge Management systems provide to businesses, according to the text?
What is one of the key values that Knowledge Management systems provide to businesses, according to the text?
Signup and view all the answers
What is the purpose of a formal post-implementation audit?
What is the purpose of a formal post-implementation audit?
Signup and view all the answers
Why is a feasibility study often incorporated into a systems analysis?
Why is a feasibility study often incorporated into a systems analysis?
Signup and view all the answers
Which of the following methodologies emphasizes a structured, sequential approach to systems development?
Which of the following methodologies emphasizes a structured, sequential approach to systems development?
Signup and view all the answers
What characterizes the programming phase of a systems development process?
What characterizes the programming phase of a systems development process?
Signup and view all the answers
Which of the following is NOT a characteristic of rapid application development (RAD)?
Which of the following is NOT a characteristic of rapid application development (RAD)?
Signup and view all the answers
What is the primary purpose of a business analytics toolset?
What is the primary purpose of a business analytics toolset?
Signup and view all the answers
Which of the following technologies enables the development of applications that can be accessed on a wide range of devices, including smartphones and tablets?
Which of the following technologies enables the development of applications that can be accessed on a wide range of devices, including smartphones and tablets?
Signup and view all the answers
What is a paradigm shift in the context of information systems development?
What is a paradigm shift in the context of information systems development?
Signup and view all the answers
Flashcards
Knowledge Management Systems
Knowledge Management Systems
Systems that help manage and utilize knowledge within an organization.
Tacit Knowledge
Tacit Knowledge
Knowledge gained from personal experience that is difficult to articulate.
Explicit Knowledge
Explicit Knowledge
Knowledge that can be easily documented and shared, like manuals.
Organizational Learning
Organizational Learning
Signup and view all the flashcards
Natural Language Processing (NLP)
Natural Language Processing (NLP)
Signup and view all the flashcards
Machine Learning in NLP
Machine Learning in NLP
Signup and view all the flashcards
Computer Vision Systems
Computer Vision Systems
Signup and view all the flashcards
Applications of NLP
Applications of NLP
Signup and view all the flashcards
Inventory Management
Inventory Management
Signup and view all the flashcards
Customer Returns Process
Customer Returns Process
Signup and view all the flashcards
Daily Operational Reports
Daily Operational Reports
Signup and view all the flashcards
Transaction Processing System (TPS)
Transaction Processing System (TPS)
Signup and view all the flashcards
Management Information System (MIS)
Management Information System (MIS)
Signup and view all the flashcards
Production Report
Production Report
Signup and view all the flashcards
Parameterized Report
Parameterized Report
Signup and view all the flashcards
Daily Sales Report
Daily Sales Report
Signup and view all the flashcards
DeepFace
DeepFace
Signup and view all the flashcards
Computer Vision
Computer Vision
Signup and view all the flashcards
Autonomous Vehicles
Autonomous Vehicles
Signup and view all the flashcards
Tumor Evaluation
Tumor Evaluation
Signup and view all the flashcards
AUMC
AUMC
Signup and view all the flashcards
Robotics
Robotics
Signup and view all the flashcards
Surgical Robots
Surgical Robots
Signup and view all the flashcards
Industrial Machine Vision
Industrial Machine Vision
Signup and view all the flashcards
Artificial Intelligence (AI)
Artificial Intelligence (AI)
Signup and view all the flashcards
Expert System
Expert System
Signup and view all the flashcards
Machine Learning
Machine Learning
Signup and view all the flashcards
Neural Network
Neural Network
Signup and view all the flashcards
Deep Learning
Deep Learning
Signup and view all the flashcards
Genetic Algorithms
Genetic Algorithms
Signup and view all the flashcards
Intelligent Agents
Intelligent Agents
Signup and view all the flashcards
Structured Decisions
Structured Decisions
Signup and view all the flashcards
Business Analytics toolset
Business Analytics toolset
Signup and view all the flashcards
Predictive Analytics
Predictive Analytics
Signup and view all the flashcards
Decision-making constituencies
Decision-making constituencies
Signup and view all the flashcards
Balanced Scorecard
Balanced Scorecard
Signup and view all the flashcards
Paradigm Shift
Paradigm Shift
Signup and view all the flashcards
Systems Development Process
Systems Development Process
Signup and view all the flashcards
Rapid Application Development (RAD)
Rapid Application Development (RAD)
Signup and view all the flashcards
Mobile App Development
Mobile App Development
Signup and view all the flashcards
Study Notes
Knowledge Management Systems in Business
- Knowledge management and collaboration systems are rapidly growing areas of investment.
- Knowledge that cannot be communicated and shared is nearly useless. It becomes useful when shared.
- Knowledge is a significant component of a firm's intangible assets, which also include brands, reputations, and unique business processes.
- Tacit knowledge exists in the minds of employees, undocumented. Explicit knowledge is documented.
- Knowledge is sticky, not generally applicable or easily moved. It is often situational and contextual.
Organizational Learning
- Organizations learn by collecting data, measuring activities, experimenting via trial and error, and gathering feedback.
- Learning leads to changing behavior and management decisions.
- Organizations that learn rapidly tend to survive longer.
Computer Vision Systems, Natural Language Processing, and Robotics
- Natural Language Processing (NLP) allows computers to understand and analyze human language.
- NLP allows computers to identify intent, extract information, and classify data points, without specific programming instructions.
- Computer vision systems allow computers to emulate the human visual system and extract info from images (like identifying faces).
- Robotics deal with designing, constructing, and operating movable machines that potentially substitute for humans.
Artificial Intelligence (AI) and Machine Learning
- AI is the attempt to build computer systems that think and act like humans.
- Machine learning (ML) is a major part of AI. It uses neural networks and deep learning to find patterns in data and classify inputs.
- Expert systems represent expert knowledge as rules.
- Expert system limitations: Experts cannot fully explain their own decisions (not always quantifiable) and large knowledge bases can be problematic.
- Value of expert systems: Improved decisions, reduced errors, costs, and training time, improving quality and service.
Neural Networks
- A neural network is composed of interconnected units called neurons.
- Neural networks use connections (weights) between neurons to produce outputs.
- Neural networks use a Learning Rule to alter connection strength.
- Applications in medicine, science, and business involve pattern classification, prediction, and control.
Deep Learning Neural Networks
- Deep learning networks have multiple layers for data transformation.
- Deep learning is often used for finding patterns in unlabelled data.
- Deep learning networks learn patterns from large data sets (hundreds of millions).
Genetic Algorithms
- Genetic algorithms use evolutionary biology concepts (inheritance, mutation, crossover) to find the optimal solution to problems with large quantities of variables.
- Genetic algorithms test the fitness of generated strings and use offspring strings and their fitness to evolve towards an optimal solution.
Enterprise Content Management (ECM) Systems
- ECM systems manage structured and semistructured knowledge.
- They handle everything from documents, reports, presentations and best practices to emails, memos, and videos.
- They improve business processes and decision-making by providing knowledge capture, storage, retrieval, distribution and preservation features.
Learning Management Systems (LMS)
- LMS are systems to manage, deliver, track and assess employee learning and training.
- LMS support various learning modalities (downloadable videos, online classes, group sessions).
- They consolidate learning data, and track effectiveness.
- LMS are increasingly integrating with massive open online courses (MOOCs).
Knowledge Work Systems
- Knowledge work systems like CAD (Computer-Aided Design) automate tasks and improve design and change processes.
- CAD reduces reliance on physical prototypes, which saves massive amounts of time and significantly improves design changes.
- Virtual reality systems, like those used in automotive design and development, also speed up design/development cycles through computer-aided design and prototyping instead of physical prototyping.
- augmented reality (AR) overlays digital data onto the physical environment. Augmented visualization facilitates medical procedures, maintenance, and design.
Types of Decisions
- Structured decisions are repetitive and routine (clear procedure).
- Unstructured decisions are novel and require judgment and insight (e.g., strategic decisions).
- Semistructured decisions have elements of both structured and unstructured.
Management Roles
- Managers use information for different roles, including interpersonal roles, informational roles, and decisional roles.
- They act as figureheads, leaders, liaisons, entrepreneurs, disturbance handlers, resource allocators, and negotiators.
- They gather, filter, and disseminate information.
Management Filters
- Filtering happens when managers use their own criteria, and cognitive biases to understand and interpret information, which often influence their decisions.
Transaction Processing Systems and Management Information Systems
- Transaction processing systems (TPS) record and process daily transactions.
- Management information systems (MIS) gather, process and analyze data to support decision-making.
- Production reports are standard, pre-scheduled reports.
- Parameterized reports allow for specific filter criteria.
Business Analytics
- Business analytics is the ability to model future events and behaviors to accurately predict outcomes.
- Predictive analytics use statistical analysis and data mining techniques.
Balanced Scorecard Method
- Balanced scorecards measure outcomes across different dimensions of firm performance (financial, business process, customer, learning and growth) and key performance indicators (KPIs).
- They align operational objectives to strategic plan.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Related Documents
Description
Explore the key concepts of knowledge management systems and their impact on business. Understand how organizations learn and adapt through data collection and experimentation. Additionally, dive into modern technologies like NLP and robotics that enhance these systems.