Podcast
Questions and Answers
What should take precedence in the notification process during line-of-duty deaths?
What should take precedence in the notification process during line-of-duty deaths?
- Formal reports
- Timeliness (correct)
- Family preferences
- Protocol adherence
What is required for a Notification Officer when making a notification?
What is required for a Notification Officer when making a notification?
- To wait for the family to reach the site
- To notify the family over the phone
- To be accompanied by a police chaplain and Chief of Police or designee (correct)
- To notify alone without any accompaniment
What should the Notification Officer do if a family member can reach the hospital before the member's death?
What should the Notification Officer do if a family member can reach the hospital before the member's death?
- Gather more information about the incident
- Promptly assist the family member to the hospital (correct)
- Inform the family member over the phone
- Wait for the police chaplain to arrive
Which of the following information should be gathered before contacting family members?
Which of the following information should be gathered before contacting family members?
When should KCFD personnel be requested to stand by?
When should KCFD personnel be requested to stand by?
What immediate perception might a family member have upon seeing the Notification Officer?
What immediate perception might a family member have upon seeing the Notification Officer?
What should the Notification Officer avoid doing when gathering information about an incident?
What should the Notification Officer avoid doing when gathering information about an incident?
Which component should NOT be included in the information gathered by the Notification Officer?
Which component should NOT be included in the information gathered by the Notification Officer?
What is the primary role of the Notification Officer?
What is the primary role of the Notification Officer?
Who is responsible for designating the Notification Officer in the absence of the Chief or Bureau Commander?
Who is responsible for designating the Notification Officer in the absence of the Chief or Bureau Commander?
What is essential to restrict during notifications of line-of-duty incidents?
What is essential to restrict during notifications of line-of-duty incidents?
Which individual category best describes the Hospital Liaison Member?
Which individual category best describes the Hospital Liaison Member?
What procedure should be followed regarding the release of the affected member's name to the media?
What procedure should be followed regarding the release of the affected member's name to the media?
In a situation of line-of-duty injury, what is the recommended mode of communication?
In a situation of line-of-duty injury, what is the recommended mode of communication?
What is a key concern members should be aware of during a line-of-duty incident?
What is a key concern members should be aware of during a line-of-duty incident?
What rank must the Notification Officer at least hold?
What rank must the Notification Officer at least hold?
Under what circumstances should a notification be made on the doorstep?
Under what circumstances should a notification be made on the doorstep?
What terminology should be used when informing a family about a deceased member?
What terminology should be used when informing a family about a deceased member?
What is an acceptable reaction for the Notification Officer when delivering difficult news?
What is an acceptable reaction for the Notification Officer when delivering difficult news?
If a family member insists on driving themselves to the hospital, what should the officer do?
If a family member insists on driving themselves to the hospital, what should the officer do?
What should the Notification Officer do if young children or persons with special needs are at home during the notification?
What should the Notification Officer do if young children or persons with special needs are at home during the notification?
Who should the Notification Officer notify by phone when family members are en route to the hospital?
Who should the Notification Officer notify by phone when family members are en route to the hospital?
What kind of support can families request from the Department during the notification process?
What kind of support can families request from the Department during the notification process?
What is the responsibility of the Hospital Liaison Member?
What is the responsibility of the Hospital Liaison Member?
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Study Notes
Purpose of Procedural Instruction
- Establishes procedures for notifying families about line-of-duty deaths or critical injuries of police members.
Terminology
- Hospital Liaison Member: First supervisor arriving at the hospital.
- Notification Officer: Designated by Chief of Police or Bureau Commander, must hold at least sergeant rank. Responsible for family notification.
Notification Process
- Be aware of extensive media monitoring of police frequencies, especially during an on-duty death.
- Communications should be telephone-based to maintain privacy until next-of-kin are informed.
- Family notification must precede any media release of the member's name.
Guidelines for Notification Officers
- Timeliness is crucial; prioritize notifying the family over strict protocol.
- In-person notifications are required, never alone; accompanied by a police chaplain and Chief or designee.
- Do not delay notification if the family member can reach the hospital before the member's death.
Information to Gather Before Notification
- Gather a brief incident description, cause, and location of death/injury.
- Note if a suspect has been apprehended and the approximate time of the incident.
- Understand the affected member's location and the status of their personal property.
Considerations During Notification
- KCFD personnel should stand by if family health concerns arise.
- Enter the premises for notification; use doorstep as a last resort.
- Use direct terms like "died" and "dead" to avoid giving false hope.
- Emotions may be high; showing feelings is acceptable for the Notification Officer.
- Be prepared for various family reactions such as hysteria or denial.
Transport and Support for Family
- Recommend police transport for family members to the hospital; avoid letting them drive unless necessary.
- Plan for the presence of young children or special needs individuals and arrange for their care.
- Notify senior hospital member by phone about family en route when possible.
Follow-Up and Coordination
- Notify the Chief of Police or designee post-notification.
- Family may ask for a specific Department member for support and emotional assistance; convey this request to senior ranks.
Role of Hospital Liaison Member
- Responsible for further coordination at the hospital following the initial notification process.
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