Podcast
Questions and Answers
What is the default password set for Telestaff upon the initial login?
What is the default password set for Telestaff upon the initial login?
- 1234 (correct)
- password
- default
- abc123
Which of the following steps is NOT part of changing your password in Telestaff?
Which of the following steps is NOT part of changing your password in Telestaff?
- Input your old password (correct)
- Choose 'Password'
- Select 'File' from the menu
- Highlight your name
How many alpha-numeric characters are required for a new password in Telestaff?
How many alpha-numeric characters are required for a new password in Telestaff?
- 5
- 2
- 4 (correct)
- 3
Where can you find your Employee ID number to log into Telestaff?
Where can you find your Employee ID number to log into Telestaff?
Which feature can be found in the tool bar of the Telestaff desktop?
Which feature can be found in the tool bar of the Telestaff desktop?
Which section of the Telestaff interface allows you to filter and navigate different features?
Which section of the Telestaff interface allows you to filter and navigate different features?
Which of the following actions can NOT be performed using the default view in Telestaff?
Which of the following actions can NOT be performed using the default view in Telestaff?
What button would you click to print your current view in the Telestaff system?
What button would you click to print your current view in the Telestaff system?
What is one of the capabilities of Telestaff for managers?
What is one of the capabilities of Telestaff for managers?
Which of the following is NOT a feature available to field personnel using Telestaff?
Which of the following is NOT a feature available to field personnel using Telestaff?
What is the access code for the department?
What is the access code for the department?
Who should be contacted for questions related to Telestaff?
Who should be contacted for questions related to Telestaff?
Which of these features allows field personnel to enhance their employment opportunities?
Which of these features allows field personnel to enhance their employment opportunities?
What type of shift can managers hire for using Telestaff?
What type of shift can managers hire for using Telestaff?
What information can you view in the calendar feature of Telestaff?
What information can you view in the calendar feature of Telestaff?
What is the primary function of the information window in Telestaff?
What is the primary function of the information window in Telestaff?
How can a user access more features when viewing a specific date in the calendar?
How can a user access more features when viewing a specific date in the calendar?
What feature of Telestaff allows users to bid on positions?
What feature of Telestaff allows users to bid on positions?
Which of the following features is not available in the web default view of Telestaff?
Which of the following features is not available in the web default view of Telestaff?
What type of information can the reports window provide?
What type of information can the reports window provide?
What additional information is required to log into Telestaff via a web browser that is not needed for the desktop application?
What additional information is required to log into Telestaff via a web browser that is not needed for the desktop application?
Which of the following is a characteristic of the reports generated in Telestaff?
Which of the following is a characteristic of the reports generated in Telestaff?
What primary functions does Telestaff serve for the Kansas City, MO Fire Department?
What primary functions does Telestaff serve for the Kansas City, MO Fire Department?
Which of the following software systems can be used to access Telestaff?
Which of the following software systems can be used to access Telestaff?
How can a user access their personal calendar in Telestaff?
How can a user access their personal calendar in Telestaff?
Which statement is true regarding the login process for Telestaff?
Which statement is true regarding the login process for Telestaff?
Which items are NOT mentioned as functionalities of Telestaff?
Which items are NOT mentioned as functionalities of Telestaff?
What is the significance of Telestaff in the Kansas City, MO Fire Department?
What is the significance of Telestaff in the Kansas City, MO Fire Department?
Which computers do NOT typically have the Telestaff icon on their desktop?
Which computers do NOT typically have the Telestaff icon on their desktop?
Which type of devices can access Telestaff if they have internet access?
Which type of devices can access Telestaff if they have internet access?
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Study Notes
What is Telestaff?
- Telestaff is a software system for managing personnel schedules, calendars, bidding, and various operational needs within the Kansas City, Missouri Fire Department.
- Essential for daily operations, it is accessible via desktop computers in fire stations and through web browsers on any device with internet access.
Logging In
- Access requires a six-digit Employee ID number and a default password of "1234".
- Login allows users to view personal calendars and information.
Changing Your Password
- After initial login, users must change their password for security.
- New password must consist of at least four alphanumeric characters.
Desktop Default View
- Upon logging in, users see a default window that includes navigation tools and features for system interaction.
- The tool bar features a calendar, view selectors, refresh button, and print options.
The Navigator
- Located on the left side, it allows users to access various system features such as calendar, information, auctions, and reports.
The Calendar
- Displays detailed shift information including vacation days, sick leave, and special pay codes.
- Hovering over calendar items reveals additional details, and right-clicking offers options for reports, rosters, and work code management.
The Information Window
- Contains personal and departmental information needed to determine work eligibility for different positions and overtime opportunities.
The Auctions Window
- Used to bid on positions and vacation days within the department.
The Reports Window
- Accesses work schedule and hours, allowing for general or detailed report generation.
Web Default View
- Accessed via web browsers, it offers many features available on the desktop version, but requires an additional access code (2595) for login.
Using Telestaff (Managers)
- Managers can utilize features for daily roster management, hiring overtime, and managing vacation auction bids.
Using Telestaff (Field Personnel)
- Field personnel can bid on vacancies, request vacation time, and sign up for standby and overtime opportunities.
Contact Information
- For support, contact Rachel Pearson (816-300-8815), Jennifer Taylor (816-513-4669), or Craig Compton (816-300-8817).
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