KCFD Telestaff Manual.docx

KCFD Training Manual and User Guide Kansas City, missouri fire department Telestaff Training Manual and User Guide Kansas City, Missouri Fire Department Professional Development Bureau 635 Woodland Avenue, Suite 2100 Kansas City, Missouri 64106 Table of Contents [What is Telestaff? 1](#_Toc...

KCFD Training Manual and User Guide Kansas City, missouri fire department Telestaff Training Manual and User Guide Kansas City, Missouri Fire Department Professional Development Bureau 635 Woodland Avenue, Suite 2100 Kansas City, Missouri 64106 Table of Contents [What is Telestaff? 1](#_Toc299457194) [Logging In to Telestaff 2](#logging-in-to-telestaff) [Changing Your Password 2](#_Toc299457196) [Help, I forgot my password 4](#help-i-forgot-my-password) [The Desktop Default View 5](#_Toc299457198) [The Tool Bar 5](#the-tool-bar) [The Navigator 5](#the-navigator) [The Calendar 6](#the-calendar) [The Information Window 6](#the-information-window) [The Auctions Window 6](#the-auctions-window) [The Reports Window 6](#the-reports-window) [The Web Default View 7](#the-web-default-view) [Using Telestaff (Managers) 8](#using-telestaff-managers) [Using Telestaff (Field Personnel) 9](#using-telestaff-field-personnel) [Contact Information 10](#contact-information) [Index 11](#index) Chapter 1 []{#_Toc299457194.anchor}What is Telestaff? Telestaff is the computer software system used by the Kansas City, MO Fire Department for managing personnel rosters, scheduling, calendars, bidding and a variety of other needs. This program is used by everyone in the department and is a vital tool for day to day operations. The Telestaff icon is on the desktop of each Fire Station computer as well as a number of computers at Eastwood. Double clicking on the icon will present the login window where you will access your personal calendar and other information. You can access Telestaff through a Web based interface, too. Any web browser (like Internet Explorer©, Firefox©, Safari©, or Chrome©) can be used to access Telestaff. Type in the address bar and you will see the login window. The system works with any computer with internet access and with smart phones that have internet access. Logging In to Telestaff ======================= Accessing your personal information in Telestaff requires an ID number and password. Your ID number is the same as your six-digit Employee ID number (found on back of your picture ID card). The password is set by default to "1234".  Figure : The Login Window. Input your Fire Dept. ID number and password. Changing Your Password ====================== Once you have logged in you must change your password: 1. Select "File" from the menu at the top. 2. Highlight your name. 3. Choose "Password". 4. A new box will open that allows you to input the new password. 5. A minimum of four (4) alpha-numeric characters are needed for your new password. desktop change password.png Figure : Select \"File\", your Name, and Password  Figure : Select \"Change Password\". Input four (4) or more alphanumeric characters and click \"OK\". - Help, I forgot my password -------------------------- The Desktop Default View ======================== The picture below shows you the default view you will see when you successfully log in. This window has a number of features to help you navigate through the Telestaff system. The Tool Bar ============ The tool bar has a calendar and selectors to change the current view by month and day. You can set the default view of your personal calendar. The refresh button reloads the current view. You can print the current view with the print button You can change your view by selecting different dates. You can print, search, and use the people filter. desktop full default screen.bmp Figure : The Desktop Default View. This shows the tool bar (top right), the Navigator (left side), and the Calendar View. The Navigator ============= The navigator on the left side of the window allows you to select different features of the system. You can select the calendar, information, auctions, and reports to view, input and edit your information. The Calendar ============ The calendar provides a quick view of all your shift information. It shows vacation days (worked and scheduled), sick leave, special pay codes (holdovers, details, work out of class, etc), paydays, paid holidays, standby/fireguard shifts, etc. If you position the cursor over any item on the calendar Telestaff will show you details about that particular item. In the calendar view, when you right click on any day, a menu appears which gives you more features to choose from. The menu provides you access to reports, rosters, add and remove work codes (vacation, sick leave, bidding, etc.), as well as other features of the program. The Information Window ====================== The information window shows you the data Telestaff uses to identify you. It shows personal (name, address, phone, etc) and Fire Department (work out of class, position, rank, certifications, etc.) related information. The system uses this information to determine where and if you can hold positions, work overtime, work standby/fireguard, etc. The Auctions Window =================== The auctions window is the part of the system that allows you to bid on positions and vacation. The Reports Window ================== The reports window allows you to access information about your work schedule, hours, and special working days. Through the selection of different settings, the reports can be general or very detailed. The Web Default View ==================== When you log into Telestaff from a web browser, the default view has many, but not all, of the same features as the desktop system. You can access your calendar, information/resource, auctions, and reports. Logging into Telestaff via a web browser requires an additional piece of information, an access code, that is not required when logging into the desktop application. The access code is the same for everyone in the department: 2595.  Using Telestaff (Managers) ========================== Telestaff has special features that will allow you to: 1. Manage daily rosters 2. Hire overtime (full and partial shift) 3. Manage vacation auction bids Using Telestaff (Field Personnel) ================================= Telestaff has special features that will allow you to: 1. Bid position vacancies 2. Request vacation time 3. Sign up for standby, fireguard, and other overtime opportunities Contact Information =================== In case you have a problem or question: 1. Rachel Pearson: 816-300-8815 2. Jennifer Taylor: 816-513-4669 3. Craig Compton: 816-300-8817 Index ===== background, 1border, 3bullet, 1caption, 2color, 2drawing, 2drop cap, 1footer, 3frame, 3graphic, 2group, 2header, 3Help, 3link, 4margins, 2normal view, 1number, 4picture, 2, 3, 4print, 1re-size, 3section break, 2shading, 1style, 1, 2, 3, 4symbol, 1Table of Contents, 3template, 4ungroup, 2Wingdings, 1