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Questions and Answers
What was the innovation that Equity Bank used to solve the problem of last-mile delivery?
What was the innovation that Equity Bank used to solve the problem of last-mile delivery?
- Promoting the use of English and French in rural areas
- Turning shopkeepers into banking agents (correct)
- Investing in better transport infrastructure
- Introducing formal postal addresses
What is a common challenge for businesses in Africa, according to the text?
What is a common challenge for businesses in Africa, according to the text?
- Well-established transport infrastructure
- Homogeneous language across the continent
- High level of communications
- Lack of formal postal addresses (correct)
What is one of the levers for banks in Africa to get leaner?
What is one of the levers for banks in Africa to get leaner?
- Increasing head office costs
- Acquiring smaller local banks
- Improving frontline productivity through analytics and data (correct)
- Expanding physical branch networks
What was one of the innovative approaches used by Ecobank in Nigeria to reduce back-office costs?
What was one of the innovative approaches used by Ecobank in Nigeria to reduce back-office costs?
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What has contributed to Chinese firms winning some bids for infrastructure construction projects in Africa?
What has contributed to Chinese firms winning some bids for infrastructure construction projects in Africa?
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What is a key practice for companies to serve African customers in meaningful numbers?
What is a key practice for companies to serve African customers in meaningful numbers?
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