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d271 - 4.2
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d271 - 4.2

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Questions and Answers

What was the innovation that Equity Bank used to solve the problem of last-mile delivery?

  • Promoting the use of English and French in rural areas
  • Turning shopkeepers into banking agents (correct)
  • Investing in better transport infrastructure
  • Introducing formal postal addresses

    • What is a common challenge for businesses in Africa, according to the text?

  • Well-established transport infrastructure
  • Homogeneous language across the continent
  • High level of communications
  • Lack of formal postal addresses (correct)

    • What is one of the levers for banks in Africa to get leaner?

  • Increasing head office costs
  • Acquiring smaller local banks
  • Improving frontline productivity through analytics and data (correct)
  • Expanding physical branch networks

    • What was one of the innovative approaches used by Ecobank in Nigeria to reduce back-office costs?

    <p>Laying off drivers and partnering with Uber to retrain them as Uber drivers</p> Signup and view all the answers

    What has contributed to Chinese firms winning some bids for infrastructure construction projects in Africa?

    <p>Efficient cost structures and Chinese government financing of African infrastructure</p> Signup and view all the answers

    What is a key practice for companies to serve African customers in meaningful numbers?

    <p>Building high efficiency and low cost into their business models</p> Signup and view all the answers

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