d271 - exam 1 - 4.2 - med
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Questions and Answers

What was Equity Bank's innovation to solve the problem of last-mile delivery?

  • Turning shopkeepers into banking agents (correct)
  • Launching a digital payment app
  • Introducing a new banking system
  • Building more bank branches

Why did it take Equity Bank six years to convince the Central Bank about the agency banking model?

  • Central Bank was not interested in the idea
  • Resistance to the idea of shopkeepers accepting cash as agents (correct)
  • Difficulty in persuading shopkeepers to become agents
  • Language barriers with the Central Bank officials

What is one way in which the agency model has demystified banking, according to James Mwangi?

  • Agents talk to customers in their local language (correct)
  • Agents only serve customers in big cities
  • Agents use complex banking terminology with customers
  • Agents prioritize wealthy customers

How did Equity Bank help the shopkeepers who became agents?

<p>Offering them business management training (D)</p> Signup and view all the answers

Why did Equity Bank consider turning shopkeepers into banking agents as a strategy?

<p>To make it easier for customers to access banks (C)</p> Signup and view all the answers

How did Coca-Cola improve its delivery systems in Africa?

<p>Set up foot and motorbike delivery systems (D)</p> Signup and view all the answers

What strategy did Coolworld stores use to enhance last-mile delivery in some cities?

<p>Traders bring their own trucks for pickup (D)</p> Signup and view all the answers

How did Equity Bank manage to reduce back-office costs according to the text?

<p>Laying off drivers and partnering with Uber (B)</p> Signup and view all the answers

What did Ecobank in Nigeria do to boost efficiency in 2016?

<p>Closed fifty branches and partnered with Uber (D)</p> Signup and view all the answers

What was one method suggested for banks in Africa to improve frontline productivity?

<p>Utilizing analytics and data (C)</p> Signup and view all the answers

'The recent slowdown in economic growth' was mentioned in the text as a catalyst for what in companies?

<p>'Boosting efficiency' (B)</p> Signup and view all the answers

'Digitization' was highlighted as a key opportunity for African banks to reduce what type of costs?

<p>'Distribution costs' (C)</p> Signup and view all the answers

What was the key strategy employed by StarTimes to gain a significant market share in the African pay television industry?

<p>Offering subscription packages at relatively low prices (B)</p> Signup and view all the answers

What is one of the key factors that has contributed to the success of Chinese construction firms in Africa?

<p>Their ability to offer lower prices due to efficient cost structures (C)</p> Signup and view all the answers

Which of the following technologies are high-performing companies in Africa most likely to incorporate into their innovation strategies, according to the executive survey?

<p>Mobile technologies and social media tools (B)</p> Signup and view all the answers

What is the significance of M-Pesa in the context of digital technology's impact on Africa?

<p>It is a mobile money service that has achieved widespread adoption in Kenya (C)</p> Signup and view all the answers

How has M-Kopa leveraged the widespread use of mobile money in Africa?

<p>By offering affordable solar-powered electricity solutions financed through mobile money accounts (B)</p> Signup and view all the answers

Which of the following statements about mobile money adoption in Africa is NOT true, based on the information provided?

<p>Mobile money services are only available in urban areas with reliable internet access (C)</p> Signup and view all the answers

Which of the following statements about M-Kopa is true?

<p>It was founded in 2011 and has sold over 600,000 solar-powered household kits as of 2017 (D)</p> Signup and view all the answers

According to the passage, what was one of the ways M-Kopa was tackling the scarcity of reliable consumer data in Africa?

<p>By collecting data on customers' spending patterns and preferences (C)</p> Signup and view all the answers

What has the growth of Equity Bank's agency model helped to achieve?

<p>Distribute wealth more evenly across the country (B)</p> Signup and view all the answers

How did the availability of electricity from M-Kopa improve the life of Duncan Manga and his family?

<p>It enabled his children to study at night and improved their security (C)</p> Signup and view all the answers

According to the passage, what is one of the key benefits of Equity Bank's agency model for customers?

<p>Customers can access banking services closer to where they live or work (C)</p> Signup and view all the answers

What was Tolaram's strategy for marketing Indomie noodles in Nigeria?

<p>Targeting children with TV and radio ads (B)</p> Signup and view all the answers

What was the primary motivation behind Tayo Oviosu's founding of Paga in Nigeria?

<p>To address his frustration with having to carry cash (C)</p> Signup and view all the answers

What was a key innovation in Tolaram's distribution strategy for Indomie noodles?

<p>Focusing on creating consumer demand rather than pushing to retailers (D)</p> Signup and view all the answers

How does the African Leadership University (ALU) offer its education program?

<p>Through a combination of online education, peer-to-peer learning, and in-person interaction with faculty (C)</p> Signup and view all the answers

What is one way that Tolaram has integrated its supply chain, according to the passage?

<p>Owning its own logistics company (B)</p> Signup and view all the answers

How does the passage describe Tolaram's distribution network for Indomie noodles?

<p>Reliant on a network of small, informal outlets (D)</p> Signup and view all the answers

According to the passage, what was one of the potential revenue streams M-Kopa was actively investing in?

<p>Data collection and analysis (B)</p> Signup and view all the answers

What did Equity Bank achieve through its Equitel mobile application?

<p>All of the above (D)</p> Signup and view all the answers

What is the significance of Tolaram's integrated supply chain, as discussed in the passage?

<p>It makes the company's business model more resilient to shocks (D)</p> Signup and view all the answers

What is the main reason the passage suggests that Tolaram focused its Indomie noodle marketing strategy on children?

<p>Changing adults' eating habits is more difficult than influencing children (D)</p> Signup and view all the answers

What is the key benefit of Equity Bank's agency model for the pharmacy owner, Margaret Wanjiku, as described in the passage?

<p>It has helped her grow her pharmacy business (C)</p> Signup and view all the answers

What is the main innovation of the African Leadership University (ALU)?

<p>Utilizing a multimodal approach with technology, peer-to-peer learning, and internships (A)</p> Signup and view all the answers

How does GetSmarter approach online education?

<p>It partners with top universities to provide online certification courses (C)</p> Signup and view all the answers

What problem is mPedigree Network attempting to solve?

<p>The sale of counterfeit products, particularly in the pharmaceutical industry (A)</p> Signup and view all the answers

What inspired Equity Bank to launch the Equity Afia medical centers?

<p>The bank's charitable foundation, which awarded scholarships to medical students (C)</p> Signup and view all the answers

What strategic approach do many ambitious businesses in Africa employ?

<p>Entering adjacent industry sectors or expanding into new customer segments (C)</p> Signup and view all the answers

Which statement best describes the African Leadership University's approach to education?

<p>It combines various modes of learning, including technology, peer-to-peer, and practical experience (A)</p> Signup and view all the answers

What is the main advantage of GetSmarter's online certification courses?

<p>They have a high course-completion rate averaging around 90% (B)</p> Signup and view all the answers

How does mPedigree Network's solution work to combat counterfeit products?

<p>It uses codes on product packaging that consumers can verify via mobile phone (B)</p> Signup and view all the answers

What was Equity Bank's motivation for launching the Equity Afia medical centers?

<p>Both B and C (A)</p> Signup and view all the answers

According to the executive survey, what growth strategy did top-performing companies in Africa prioritize?

<p>Entering adjacent industry sectors or expanding into new customer segments (C)</p> Signup and view all the answers

What is the significance of the name 'M-Kopa' chosen by the cofounders?

<p>It hints at the company's original idea of financing appliances. (D)</p> Signup and view all the answers

What was the main barrier M-Kopa faced initially in implementing its business idea?

<p>Absence of electricity access for potential customers. (D)</p> Signup and view all the answers

Why did M-Kopa decide to offer solar-power kits as the first product through mobile-money financing?

<p>To ensure customers had the essential power source to run appliances. (D)</p> Signup and view all the answers

How did M-Kopa address the issue of affordability for African households with limited income?

<p>By offering products financed through mobile-money in monthly installments. (A)</p> Signup and view all the answers

What is the main factor enabling M-Kopa to attract customers and build a loyal base?

<p>Mobile-money financing that allows installment payments. (A)</p> Signup and view all the answers

What does Jesse Moore imply by calling M-Kopa's products a 'displacement proposition'?

<p>'Displacement' refers to the removal of traditional energy sources like kerosene. (B)</p> Signup and view all the answers

What was a key milestone indicating M-Kopa's success in building customer loyalty?

<p>Having a high percentage of returning customers making additional purchases. (B)</p> Signup and view all the answers

Why did M-Kopa choose to sell solar-powered LED televisions?

<p>To showcase the energy efficiency of its solar-power kits (D)</p> Signup and view all the answers

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