d271 - exam 1 - 4.2

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What was Equity Bank's innovation to solve the problem of last-mile delivery?

Turning shopkeepers into banking agents (correct)

Launching a digital payment app

Introducing a new banking system

Building more bank branches

Why did it take Equity Bank six years to convince the Central Bank about the agency banking model?

Central Bank was not interested in the idea

Resistance to the idea of shopkeepers accepting cash as agents (correct)

Difficulty in persuading shopkeepers to become agents

Language barriers with the Central Bank officials

What is one way in which the agency model has demystified banking, according to James Mwangi?

Agents talk to customers in their local language (correct)

Agents only serve customers in big cities

Agents use complex banking terminology with customers

Agents prioritize wealthy customers

How did Equity Bank help the shopkeepers who became agents?

Offering them business management training Signup and view all the answers

Why did Equity Bank consider turning shopkeepers into banking agents as a strategy?

To make it easier for customers to access banks Signup and view all the answers

How did Coca-Cola improve its delivery systems in Africa?

Set up foot and motorbike delivery systems Signup and view all the answers

What strategy did Coolworld stores use to enhance last-mile delivery in some cities?

Traders bring their own trucks for pickup Signup and view all the answers

How did Equity Bank manage to reduce back-office costs according to the text?

Laying off drivers and partnering with Uber Signup and view all the answers

What did Ecobank in Nigeria do to boost efficiency in 2016?

Closed fifty branches and partnered with Uber Signup and view all the answers

What was one method suggested for banks in Africa to improve frontline productivity?

Utilizing analytics and data Signup and view all the answers

'The recent slowdown in economic growth' was mentioned in the text as a catalyst for what in companies?

'Boosting efficiency' Signup and view all the answers

'Digitization' was highlighted as a key opportunity for African banks to reduce what type of costs?

'Distribution costs' Signup and view all the answers

What was the key strategy employed by StarTimes to gain a significant market share in the African pay television industry?

Offering subscription packages at relatively low prices Signup and view all the answers

What is one of the key factors that has contributed to the success of Chinese construction firms in Africa?

Their ability to offer lower prices due to efficient cost structures Signup and view all the answers

Which of the following technologies are high-performing companies in Africa most likely to incorporate into their innovation strategies, according to the executive survey?

Mobile technologies and social media tools Signup and view all the answers

What is the significance of M-Pesa in the context of digital technology's impact on Africa?

It is a mobile money service that has achieved widespread adoption in Kenya Signup and view all the answers

How has M-Kopa leveraged the widespread use of mobile money in Africa?

By offering affordable solar-powered electricity solutions financed through mobile money accounts Signup and view all the answers

Which of the following statements about mobile money adoption in Africa is NOT true, based on the information provided?

Mobile money services are only available in urban areas with reliable internet access Signup and view all the answers

Which of the following statements about M-Kopa is true?

It was founded in 2011 and has sold over 600,000 solar-powered household kits as of 2017 Signup and view all the answers

According to the passage, what was one of the ways M-Kopa was tackling the scarcity of reliable consumer data in Africa?

By collecting data on customers' spending patterns and preferences Signup and view all the answers

What has the growth of Equity Bank's agency model helped to achieve?

Distribute wealth more evenly across the country Signup and view all the answers

How did the availability of electricity from M-Kopa improve the life of Duncan Manga and his family?

It enabled his children to study at night and improved their security Signup and view all the answers

According to the passage, what is one of the key benefits of Equity Bank's agency model for customers?

Customers can access banking services closer to where they live or work Signup and view all the answers

What was Tolaram's strategy for marketing Indomie noodles in Nigeria?

Targeting children with TV and radio ads Signup and view all the answers

What was the primary motivation behind Tayo Oviosu's founding of Paga in Nigeria?

To address his frustration with having to carry cash Signup and view all the answers

What was a key innovation in Tolaram's distribution strategy for Indomie noodles?

Focusing on creating consumer demand rather than pushing to retailers Signup and view all the answers

How does the African Leadership University (ALU) offer its education program?

Through a combination of online education, peer-to-peer learning, and in-person interaction with faculty Signup and view all the answers

What is one way that Tolaram has integrated its supply chain, according to the passage?

Owning its own logistics company Signup and view all the answers

How does the passage describe Tolaram's distribution network for Indomie noodles?

Reliant on a network of small, informal outlets Signup and view all the answers

According to the passage, what was one of the potential revenue streams M-Kopa was actively investing in?

Data collection and analysis Signup and view all the answers

What did Equity Bank achieve through its Equitel mobile application?

All of the above Signup and view all the answers

What is the significance of Tolaram's integrated supply chain, as discussed in the passage?

It makes the company's business model more resilient to shocks Signup and view all the answers

What is the main reason the passage suggests that Tolaram focused its Indomie noodle marketing strategy on children?

Changing adults' eating habits is more difficult than influencing children Signup and view all the answers

What is the key benefit of Equity Bank's agency model for the pharmacy owner, Margaret Wanjiku, as described in the passage?

It has helped her grow her pharmacy business Signup and view all the answers

What is the main innovation of the African Leadership University (ALU)?

Utilizing a multimodal approach with technology, peer-to-peer learning, and internships Signup and view all the answers

How does GetSmarter approach online education?

It partners with top universities to provide online certification courses Signup and view all the answers

What problem is mPedigree Network attempting to solve?

The sale of counterfeit products, particularly in the pharmaceutical industry Signup and view all the answers

What inspired Equity Bank to launch the Equity Afia medical centers?

The bank's charitable foundation, which awarded scholarships to medical students Signup and view all the answers

What strategic approach do many ambitious businesses in Africa employ?

Entering adjacent industry sectors or expanding into new customer segments Signup and view all the answers

Which statement best describes the African Leadership University's approach to education?

It combines various modes of learning, including technology, peer-to-peer, and practical experience Signup and view all the answers

What is the main advantage of GetSmarter's online certification courses?

They have a high course-completion rate averaging around 90% Signup and view all the answers

How does mPedigree Network's solution work to combat counterfeit products?

It uses codes on product packaging that consumers can verify via mobile phone Signup and view all the answers

What was Equity Bank's motivation for launching the Equity Afia medical centers?

Both B and C Signup and view all the answers

According to the executive survey, what growth strategy did top-performing companies in Africa prioritize?

Entering adjacent industry sectors or expanding into new customer segments Signup and view all the answers

What is the significance of the name 'M-Kopa' chosen by the cofounders?

It hints at the company's original idea of financing appliances. Signup and view all the answers

What was the main barrier M-Kopa faced initially in implementing its business idea?

Absence of electricity access for potential customers. Signup and view all the answers

Why did M-Kopa decide to offer solar-power kits as the first product through mobile-money financing?

To ensure customers had the essential power source to run appliances. Signup and view all the answers

How did M-Kopa address the issue of affordability for African households with limited income?

By offering products financed through mobile-money in monthly installments. Signup and view all the answers

What is the main factor enabling M-Kopa to attract customers and build a loyal base?

Mobile-money financing that allows installment payments. Signup and view all the answers

What does Jesse Moore imply by calling M-Kopa's products a 'displacement proposition'?

'Displacement' refers to the removal of traditional energy sources like kerosene. Signup and view all the answers

What was a key milestone indicating M-Kopa's success in building customer loyalty?

Having a high percentage of returning customers making additional purchases. Signup and view all the answers

Why did M-Kopa choose to sell solar-powered LED televisions?

To showcase the energy efficiency of its solar-power kits Signup and view all the answers

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