D271 - 4.2
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Questions and Answers

What was the innovation practiced by Equity Bank to address the last-mile delivery problem?

  • Introducing formal postal addresses in rural areas
  • Improving transport infrastructure in Africa
  • Implementing a new communication system in remote areas
  • Converting shopkeepers into banking agents (correct)

How did PZ Cussons innovate to meet the challenge of getting its products to customers in Nigeria?

  • By reducing its cost-to-income ratio to 49 percent in 2016.
  • By setting up foot and motorbike delivery systems across Africa. (correct)
  • By operating Coolworld stores to sell refrigerators, freezers, and other appliances.
  • By creating a TV and radio ad campaign targeted at children.

What is the first lever for banks to get leaner in Africa?

  • Improve frontline productivity through analytics and data
  • Consolidate back-office functions
  • Automate customer journeys
  • Migrate distribution costs to digital channels (correct)

What did StarTimes, a Chinese broadcasting company, achieve within a decade in Africa?

<p>Set up operations in 13 African countries and 4 languages (A)</p> Signup and view all the answers

What has led Chinese firms to win nearly 50 percent market share of Africa's international construction market?

<p>Chinese government's financing of African infrastructure (B)</p> Signup and view all the answers

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