18 Questions
A typical job has __ to __ duties
5, 12
Tasks are collections of activities with a clear beginning, middle, and end. A job has __ to __ tasks
30, 100
Welcoming guests and guiding them to the waiting room are examples of __
duties
Pushing the intercom button to open the door is an example of an __
element
Hospitality activities for visitors is a common __ in job analysis
task
Job analysis is conducted by employees themselves, managers, Organizational Development (OD) professionals, or HR professionals for various __
purposes
The accumulation of tasks to indicate one’s employment is called a ______
position
Grouping the positions that are identical in their major tasks is called a ______
job
The groupings of jobs with similar content are called a job ______
family
SOURCES OF INFORMATION: Job analysts usually obtain information from the job ______ themselves
incumbents
Another important source of information is the ______ of the incumbent
supervisor
Job analysis provides the required behavior to perform the ______ and the performance standards needed to evaluate job performance.
tasks
Methods of collecting information - There are several methods that job analysis uses in collecting information. They are observation, interview, survey ______ among others
questionnaire
Job analysis determines the knowledge required such as accounting procedures and the work conditions relevant to the job such as work schedules and physical ______.
setup
Job analysis also provides the tools and equipment necessary to perform the ______.
job
Job analysis determines the personal characteristics required such as educational background, training, and work ______.
experience
Job description is referred to as the written summary of all the duties and responsibilities of a particular job ______.
position
Job description includes the job specification which describes the educational background, experience, skills, and personal traits that are needed to perform a particular ______.
job
Test your knowledge on job duties, tasks, activities, and elements in a typical work environment. From welcoming guests to answering phones, this quiz covers various aspects of job responsibilities.
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