ITIL Process Characteristics
10 Questions
0 Views

Choose a study mode

Play Quiz
Study Flashcards
Spaced Repetition
Chat to lesson

Podcast

Play an AI-generated podcast conversation about this lesson

Questions and Answers

Financial capital includes money ready for investment and the ability to borrow.

True

Infrastructure includes only hardware and software.

False

Applications include only custom software developed in-house.

False

Information includes only customer spending habits.

<p>False</p> Signup and view all the answers

People can be acquired quickly using headhunters, but they are not a commodity that can be procured quickly to accomplish tasks.

<p>False</p> Signup and view all the answers

Management is easy to find and can be developed quickly.

<p>False</p> Signup and view all the answers

Organization can be copied from another company's blueprint.

<p>False</p> Signup and view all the answers

Processes can be developed without any guidance or framework.

<p>False</p> Signup and view all the answers

Knowledge is a separate capability from People and Information.

<p>True</p> Signup and view all the answers

Tangible assets can be developed or grown over time.

<p>False</p> Signup and view all the answers

Use Quizgecko on...
Browser
Browser