IT Project Management Advantages
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Questions and Answers

What is one of the advantages of using formal project management?

  • Increased development times
  • Poorer customer relations
  • Lower profit margins
  • Better control of financial, physical, and human resources (correct)

    • Operations involve work done to sustain the business.

    True

    What is a project, according to the PMBOK Guide?

    A temporary endeavor undertaken to create a unique product, service, or result.

    A project ends when its ______________ have been reached, or the project has been terminated.

    <p>objectives</p> Signup and view all the answers

    Match the following examples with their corresponding project type:

    <p>Replacing laptops for a small department = Small IT Project Upgrading a college campus's technology infrastructure = Large IT Project Developing a system for viewer feedback on TV programs = Medium IT Project</p> Signup and view all the answers

    Project management is only used for large projects.

    <p>False</p> Signup and view all the answers

    What is a benefit of formal project management in terms of worker morale?

    <p>Higher worker morale (less stress)</p> Signup and view all the answers

    What is the main difference between a project and operations?

    <p>A project is temporary, while operations are ongoing.</p> Signup and view all the answers

    What is a key characteristic of a project?

    <p>It has a unique purpose</p> Signup and view all the answers

    A project sponsor usually provides the direction and funding for the project.

    <p>True</p> Signup and view all the answers

    What are the three goals that a project manager needs to balance?

    <p>Scope goals, Time goals, and Cost goals</p> Signup and view all the answers

    A _______________ is a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually.

    <p>Program</p> Signup and view all the answers

    Who oversees programs and often acts as the boss for project managers?

    <p>Program manager</p> Signup and view all the answers

    A project manager's duty is to prioritize scope goals over time goals and cost goals.

    <p>False</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Project = A unique endeavor with a specific goal Program = A group of related projects managed in a coordinated way Sponsor = Provides direction and funding for the project</p> Signup and view all the answers

    What is the name of the framework that guides project management, as referenced in the content?

    <p>PMBOK (Project Management Body of Knowledge)</p> Signup and view all the answers

    What is the purpose of the Project Management Institute (PMI)?

    <p>To promote project management research and certification programs</p> Signup and view all the answers

    Project managers never face ethical dilemmas.

    <p>False</p> Signup and view all the answers

    What are the attributes of a project?

    <p>A project has several attributes, such as being unique, temporary, and developed incrementally.</p> Signup and view all the answers

    To earn PMP certification, applicants must agree to the ______________ code of professional conduct.

    <p>PMP</p> Signup and view all the answers

    Match the following terms with their descriptions:

    <p>Project Management Institute (PMI) = A professional society that promotes project management research and certification programs Project Management Professional (PMP) = A certification provided by PMI for project managers Code of Ethics = A set of principles that guide project managers' behavior</p> Signup and view all the answers

    What is the main reason why project management is becoming more important?

    <p>The number and complexity of projects are increasing</p> Signup and view all the answers

    The number of people earning PMP certification is decreasing.

    <p>False</p> Signup and view all the answers

    What is the purpose of the PMP exam?

    <p>The PMP exam is used to assess a project manager's knowledge and experience in order to earn PMP certification.</p> Signup and view all the answers

    Study Notes

    Advantages of Using Formal Project Management

    • Better control of financial, physical, and human resources
    • Improved customer relations
    • Shorter development times
    • Lower costs
    • Higher quality and increased reliability
    • Higher profit margins
    • Improved productivity
    • Better internal coordination
    • Higher worker morale (less stress)

    What Is a Project?

    • A project is a temporary endeavor undertaken to create a unique product, service, or result
    • Operations is work done to sustain the business
    • A project ends when its objectives have been reached, or the project has been terminated
    • Projects can be large or small and take a short or long time to complete

    Examples of IT Projects

    • A help desk or technical worker replaces laptops for a small department
    • A small software development team adds a new feature to an internal software application
    • A college campus upgrades its technology infrastructure to provide wireless Internet access
    • A cross-functional task force in a company decides what software to purchase and how it will be implemented
    • A television network develops a system to allow viewers to vote for contestants and provide other feedback on programs
    • A government group develops a system to track child immunizations

    Project Attributes

    • A project has a unique purpose
    • A project is temporary
    • A project is developed using progressive elaboration
    • A project requires resources, often from various areas
    • A project should have a primary customer or sponsor
    • The project sponsor usually provides the direction and funding for the project
    • A project involves uncertainty

    Project and Program Managers

    • Project managers work with project sponsors, project teams, and other people involved in projects to meet project goals
    • A program is a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually
    • Program managers oversee programs and often act as bosses for project managers

    The Triple Constraint

    • Every project is constrained in different ways by its scope, time, and cost goals
    • The project manager’s duty is to balance these three often-competing goals

    Project Management Profession

    • Professional societies such as the Project Management Institute (PMI) have grown significantly
    • There are specific interest groups in many areas, such as engineering, financial services, health care, and IT
    • Project management research and certification programs continue to grow

    Project Management Certification

    • PMI provides certification as a Project Management Professional (PMP)
    • A PMP has documented sufficient project experience, agreed to follow a code of ethics, and passed the PMP exam
    • The number of people earning PMP certification is increasing quickly
    • PMI and other organizations are offering new certification programs

    Ethics in Project Management

    • Ethics is an important part of all professions
    • Project managers often face ethical dilemmas
    • In order to earn PMP certification, applicants must agree to the PMP code of professional conduct
    • Several questions on the PMP exam are related to professional responsibility, including ethics

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    Description

    This quiz assesses knowledge of the benefits of using formal project management in IT projects, including better control of resources, improved customer relations, and shorter development times.

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