IT Management Procedures and IT Workers Quiz

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10 Questions

What is whistle-blowing in the context of an employee's action?

Highlighting negligent or unethical acts by the company

What are some potential negative consequences for an employee who engages in whistleblowing?

Retaliation or firing

How can organizations reduce risks associated with whistleblowing?

Provide training to managers

Who is considered a client in the IT Workers & Clients context?

Someone who purchases professional services from a business

What do contracts between IT workers and clients typically outline?

Who does what when the work begins

What is a conflict of interest in the context of IT management?

Choosing personal gain over duties to the employer

Which of the following is an example of a conflict of interest as mentioned in the text?

Hiring an unqualified relative to provide services your company needs

In what scenario would a conflict of interest occur according to the text?

When personal gain is chosen over duties to the employer or organization

What could be a consequence of failing to disclose a conflict of interest as mentioned?

Exploiting one's position for personal gain

What action can be taken by organizations to prevent conflicts of interest?

Implementing policies that address conflicts of interest

Test your knowledge on IT management processes, procedures, and the relationship between IT workers and professionals. Explore the definitions of processes and procedures, as well as the roles of IT workers and professionals.

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