Questions and Answers
What should you do if your system password is locked due to multiple incorrect entries?
Which password requires you to contact the EMS Division for a reset?
When can you reset FIREHOUSE passwords?
If your Target Solutions password needs resetting, whom should you contact?
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What action is required if a system password expires?
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What level of listening comprehension is necessary to understand short, learned utterances?
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What is a key characteristic of speaking/signing proficiency at a basic level?
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Which of the following accurately describes the kind of utterances a listener must comprehend?
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What is one requirement for effective comprehension of signs or utterances?
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What feature is essential for individuals communicating at a basic level?
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Which of the following passwords must be reset by notifying the EMS Division?
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What action should be taken if a system password is entered to many times and locks?
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What is the main focus of the training required for understanding signs and utterances?
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Which password resets require a voicemail after city business hours?
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Who handles the reset of target Solutions Passwords?
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What is advised if assistance is needed with computer systems or software?
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What is the status of privacy regarding information stored on departmental systems?
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Which of the following actions must be reported through the chain of command?
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What is a requirement for the use of the Internet on departmental equipment?
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How should electronic messages be treated according to departmental guidelines?
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What happens if a user deletes an electronic communication on departmental equipment?
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What are the potential consequences of accessing pornography using departmental equipment?
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What is the policy regarding the use of departmental equipment for personal Internet accounts?
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What should a user do if they accidentally access gaming or pornography sites?
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What is the primary focus of vocabulary for qualified individuals?
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How often must a member recertify for the language incentive?
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What is the initial step for a member seeking the language incentive certification?
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What kind of errors are common in language proficiency for the members?
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What describes the communication process for qualifying for the language incentive?
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Study Notes
Approval Process
- Fire Chief approval required for project plans, including a detailed task list with assigned target dates.
- Minimum project tasks involve database definition and development, program announcements, practice database installations, user training, project implementation announcements, and actual implementation.
Password Management
- System passwords can be reset by calling IT Service Desk at 918-596-7070; voicemail left after hours.
- Incorrectly entered system passwords unlock after approximately 30 minutes; expired passwords need Service Desk action.
- Solutions passwords reset by Training Chief during business hours, while OUSE passwords reset via EMS Division (918-596-1747).
- JUST passwords reset during business hours through the Service Desk.
Computer Systems Policies
- No expectation of privacy for anything sent, accessed, or stored on departmental systems.
- Illegal or questionable use must be reported through the chain of command.
E-mail Policy
- Electronic messages on department equipment must adhere to departmental regulations and standards.
- Communication is subject to review and oversight by department supervisors.
- User deletions do not erase all copies of electronic messages; illegal messages must be reported.
Internet Policy
- Internet access is for duty completion, not personal use, subject to departmental scrutiny.
- Compliance with copyright and software licenses is mandatory.
- Online gaming and viewing/transmitting pornography is prohibited; accidental access should be reported to avoid disciplinary action.
Service Desk Functions
- Service Desk is available for password resets; voicemails can be left after hours.
- Contact information for specific password resets: Training Chief for Target Solutions, EMS Division for ESO passwords, and Service Desk for FIREHOUSE passwords.
Language Proficiency Requirements
Listening
- Must understand short learned utterances and sentence-length signs; context aids comprehension.
- Able to comprehend words/phrases from simple commands and statements; may require repetition or slowed speech.
Speaking/Signing
- Ability to communicate using learned utterances, with occasional expansion for clarity; can ask questions or make statements.
Language Incentive Process
- Certification involves communication scenarios based on firefighter duties; recertification is required every two years.
- Members desiring certification must notify the Administrative Chief for arrangements.
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Description
Test your understanding of essential computer systems policies and procedures including approval processes, password management, and privacy expectations within the department. This quiz covers key operational details necessary for compliance and security.