Podcast
Questions and Answers
What is the main purpose of using labels in a negotiation?
What is the main purpose of using labels in a negotiation?
- To show empathy and help the other party feel understood. (correct)
- To signal that you disagree with the other person’s opinion.
- To change the topic of conversation.
- To interrupt and take control of the conversation.
In the exercise involving the landlord and tenant, what concern does the landlord repeatedly express about allowing a subletter?
In the exercise involving the landlord and tenant, what concern does the landlord repeatedly express about allowing a subletter?
- The tenant’s character and financial stability.
- The tenant’s relationship with their neighbors.
- The tenant’s ability to find a reliable subletter.
- The risk of inconsistent income and potential property damage. (correct)
What does the technique of mirroring involve in negotiation?
What does the technique of mirroring involve in negotiation?
- Repeating the last one to three words of the other person’s statement. (correct)
- Summarizing the main idea of what the other person said.
- Using silent pauses to encourage further explanation.
- Asking direct questions about the other person’s feelings.
Why is silence referred to as a “void” in this master class?
Why is silence referred to as a “void” in this master class?
What should you avoid when using mirroring in negotiation?
What should you avoid when using mirroring in negotiation?
According to the master class, what is the impact of “shutting the front door” in negotiation?
According to the master class, what is the impact of “shutting the front door” in negotiation?
In the "attack and defend" exercise, what was the primary skill emphasized for defending one's position?
In the "attack and defend" exercise, what was the primary skill emphasized for defending one's position?
Why is it important to focus on what the other party does not say in negotiation?
Why is it important to focus on what the other party does not say in negotiation?
What is the instructor’s advice for avoiding mental “schizophrenia” during a conversation?
What is the instructor’s advice for avoiding mental “schizophrenia” during a conversation?
When using mirroring, what is an effective way to prompt deeper information without overthinking?
When using mirroring, what is an effective way to prompt deeper information without overthinking?
Flashcards
Purpose of labels in negotiation
Purpose of labels in negotiation
Showing empathy and helping the other party feel understood.
Landlord's concern about subletter?
Landlord's concern about subletter?
Risk of inconsistent income and property damage.
Mirroring in negotiation
Mirroring in negotiation
Repeating the last one to three words of the other person's statement.
Why is silence a void?
Why is silence a void?
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Avoidance in mirroring
Avoidance in mirroring
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Impact of "shutting the front door"
Impact of "shutting the front door"
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Key skill in defending a position?
Key skill in defending a position?
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Importance of focusing on unsaid?
Importance of focusing on unsaid?
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Avoiding 'mental schizophrenia'
Avoiding 'mental schizophrenia'
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Prompting deeper info with mirroring?
Prompting deeper info with mirroring?
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