Questions and Answers
What is the main focus of Salesforce?
Managing sales, marketing, customer service, and business operations
Who are the founders of Salesforce?
Parker Harris and Marc Benioff
What does CRM stand for?
Customer Relationship Management
What does 'multitenant architecture' mean in the context of Salesforce?
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What are the primary clusters of Salesforce applications?
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Where is Salesforce headquartered?
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In Salesforce, which edition is designed for small businesses getting started with CRM to boost sales or service productivity?
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Which edition of Salesforce meets the needs of large and complex businesses and includes access to Salesforce APIs for easy integration with back-office systems?
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What is the key feature of Salesforce's Sales Cloud?
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Which Salesforce edition provides access to the Lightning Platform and APIs for developers to extend Salesforce, integrate with other applications, and develop new tools and applications?
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What is a key functionality of Salesforce's Service Cloud?
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In Salesforce, which edition is designed for businesses requiring full-featured CRM functionality with straightforward and easy-to-use customization, integration, and administration tools?
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What does the Analytics Cloud in Salesforce provide?
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Which feature is associated with Salesforce's Commerce Cloud?
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What is a key functionality of Salesforce's Marketing Cloud?
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