Introduction to Organization and Management
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Questions and Answers

Which of the following are common features of an organization? (Select all that apply)

  • Common objective/goal (correct)
  • People (correct)
  • Structure (correct)

An organization is a collection of two or more people who work together in a structured way to achieve a specific goal or set of goals, according to Stoner and Freeman (2009).

True (A)

Which of the following is NOT a reason why we need organizations?

  • To produce, preserve and disseminate knowledge
  • To provide means to achieve human needs
  • To accomplish otherwise impossible tasks
  • To gain personal recognition and wealth (correct)

A business is any economic activity carried out to satisfy [blank] and wants.

<p>Human (A)</p> Signup and view all the answers

Which of the following is NOT a classification of business organizations?

<p>Profit (B)</p> Signup and view all the answers

Which of these are NOT bases for classifying business organizations? (Select all that apply)

<p>Location (E)</p> Signup and view all the answers

According to Koontz and Donnel, objectives can be classified based on the level of significance and time horizon.

<p>True (A)</p> Signup and view all the answers

Resources are considered limited, meaning that they are not always available in sufficient quantities to meet all needs.

<p>True (A)</p> Signup and view all the answers

What does the acronym DM stand for in the context of limited resources?

<p>Decision Making</p> Signup and view all the answers

Efficiency refers to 'doing things right', while effectiveness refers to 'doing the right thing', according to Drucker.

<p>True (A)</p> Signup and view all the answers

Productivity is the relationship between the output generated by a production or service system and the input provided to create this output.

<p>True (A)</p> Signup and view all the answers

What is productivity a combination of?

<p>Efficiency and Effectiveness</p> Signup and view all the answers

Which of the following is a function of management?

<p>Planning (A), Leading (B), Organizing (C), Controlling (D)</p> Signup and view all the answers

Management can be viewed as both a science and an art, with both theory and practice being crucial for success.

<p>True (A)</p> Signup and view all the answers

What is the ultimate aim of management?

<p>To enhance the organizational productivity and performance</p> Signup and view all the answers

Flashcards

What is an organization?

A group of people working together in a structured way to achieve a common purpose.

What is an organization? (Stoner & Freeman)

A collection of two or more people who work together in a structured way to achieve a specific goal or set of goals.

What is an organization? (Robbins & Coulter)

A deliberate arrangement of people to accomplish a specific purpose.

What is an organization? (Cambridge Dictionary)

A group of people who work together in a structured way for a shared purpose.

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What is an organization? (Socio-Economic Perspective)

A socio-economic entity engaged in social and economic activities.

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What are the common features of an organization?

People, structure, and a common objective/goal.

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Why do we need organizations?

The accomplishment of tasks that would be impossible for individuals alone.

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Why do we need organizations?

Providing means to achieve human needs like food, shelter, and clothing.

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Why do we need organizations?

Fulfilling psycho-emotional needs like belonging, security, and purpose.

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Why do we need organizations?

Producing, preserving, and disseminating knowledge.

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What is a business organization?

A business organization is a collection of individuals and a structured entity that uses limited resources to achieve specific goals and objectives.

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What is a business?

Economic activity carried out to satisfy human needs and wants.

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How are business organizations classified?

Based on ownership: Private vs. Public - Based on purpose: Profit vs. Not-for-profit - Based on other factors: Scale, technology, market.

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What are objectives in business organizations?

End results towards which organizational activities are directed.

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How can objectives be classified?

Based on level of significance (strategic, tactical, operational) and time horizon (short-term, long-term).

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Why do organizations have multiple objectives?

Organizations often have multiple objectives, including profit, sustainability, customer satisfaction, and employee wellbeing.

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What is management?

The process of planning, organizing, leading, and controlling the use of limited resources to achieve predetermined goals and objectives in a changing environment.

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What is management? (Mary Parker Follet)

The art of getting things done through other people.

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What is management? (Fayol)

The process of planning, organizing, commanding, coordinating, and controlling.

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What is management? (Stoner & Freeman)

The process of planning, organizing, leading, and controlling the efforts of organization members and resources to achieve organizational goals.

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What is management? (Daft)

The attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources.

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What is efficiency?

Doing things right, minimizing resource waste.

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What is effectiveness?

Doing the right thing, achieving the intended goals.

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What is productivity?

The relationship between output generated and input used in a production or service system.

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How do efficiency and effectiveness relate to productivity?

Efficiency + Effectiveness = Productivity.

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What are the four functions of management?

Planning, organizing, leading, and controlling.

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Is management a science or an art?

Management is a science based on theories, principles, and facts.

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Is management a science or an art?

Management requires applying knowledge and skills to achieve desired results.

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Is management a science or an art?

Both science and art are essential for successful management.

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Why do we need management?

Maximizing the efficient use of limited resources, adapting to competition, improving product/service quality, and planning for environmental changes.

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Study Notes

Session 1: Introduction to Organization and Management

  • Management can be applied in various contexts, including individual, family, organizational, national, and international settings.

Part I: Introduction to Organization - Contents

  • What is an organization? A group of people working together in a structured manner for a shared purpose. Organizations aim for specific, or multiple, goals.
  • Common features of an organization: Include people, structure, and a common objective.
  • Different definitions of organizations: Various definitions exist, with differing emphasis on factors like people, structure, or purpose. Key definitions include: a group of people with a shared purpose (Cambridge); a collection of people with a structured approach to achieving goals (Stoner and Freeman); and a structured arrangement of individuals aiming for a particular purpose (Robbins and Coulter).
  • Why we need organizations? To achieve tasks too complex or expensive for individuals, to meet basic human needs, to meet psycho-emotional needs, and for the creation and dissemination of knowledge.
  • What is a business organization? A collection of individuals working towards specific goals using limited resources to produce goods or services.
  • Classification of business organizations: Organizations can be classified as private or public, for profit or not for profit. Examples listed in the document include Keells, Coca-Cola, and Dialog, though others could be listed depending on the specifics of the class.
  • Objectives of organizations: Objectives refer to the desired results that guide organizational activities. Objectives differ in the level of impact they hold.

Other definitions on Understanding an Organization

  • Organizations are considered socio-economic entities, meaning they have both social and economic roles.

Why we need Organizations?

  • Accomplishing tasks beyond individual capacity, provision for human needs, fulfillment of psycho-emotional requirements, and preservation of knowledge.

What is a Business?

  • A business is any activity focused on satisfying human needs and desires.

Business Organization

  • A structured group of individuals producing goods and services, utilizing resources to achieve specific goals and objectives.

Classification of business organizations.

  • Private and Public organizations
  • Profit and Non-profit organizations

Objectives of Business Organizations

  • Objectives are defined as the aimed-for end results.
  • They are classified by their importance and time horizon.
  • Organizations often have multiple objectives.

Part II: Management - Contents

  • What is management? Management is not a universally agreed-upon concept.
  • Management as a process: Covers planning, organizing, leading, and controlling.
  • Management as an Art or a Science? Management is considered both an art and a science. A science because it relies on principles and theories, and an art because it involves applying that knowledge to achieve practical results.
  • Management Core concepts: Include resources, efficiency, effectiveness, productivity, and process.
  • Why need management?: Efficiency, effectiveness, improved use and distribution of resources.

Different Definitions of Management

  • Management as the art of directing people to achieve goals.
  • Management as the process which involves planning, organizing, directing, and controlling.
  • Management as the process of managing organizational members and resources to achieve objectives.
  • Management as the attainment of organizational targets effectively and efficiently through activities like planning, organizing, controlling and leading.

Management in Organisations

  • Management encompasses planning, organizing, leading and controlling of limited resources to succeed in today's dynamic markets.
  • Different resources such as human, physical, financial, and information capital must all be managed.

Core Concepts of Management

  • Resources: Human, financial, physical, and informational resources in an organization.
  • Efficiency: Minimizing the use of resources to meet objectives.
  • Effectiveness: Appropriateness of objectives and the degree to which they are achieved.
  • Productivity: The relationship between input and output relating to processes.
  • Process: The sequence of activities used in an organization.
  • Goals/Objectives: The desired outcomes of an organization.
  • Environment: Factors outside the organization affecting it.

High Performing Organizations

  • High-performing organizations combine effectiveness and efficiency, attaining goals efficiently.

Productivity

  • Productivity is the relationship between output and input. It's calculated by output/input

Management – as a Process

  • Management is a process including the coordination of organizational elements through planning, organizing, leading and control.

Four Functions of Management

  • Planning, organizing, leading, and controlling are all vital to running a functional business.

Management Is It a Science or an Art?

  • Management combines the principles of a science and the practical application of an art.

Why Management?

  • To optimize resources, address market competition, enhance quality, and stay current with business trends.

Questions and Clarifications

  • Questions regarding and clarifications about management and organizational structures.

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Description

Explore the foundational concepts of organization and management in this quiz. Understand what constitutes an organization, its features, and various definitions provided by renowned sources. Discover the necessity of organizations in managing complex tasks effectively.

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